Saurus.com Anmeldelser 383

TrustScore 2.5 ud af 5

2,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

They owe me 6000€. They dont Respond to my Emails. Last Response is this: Dear User, We hereby inform you that we have suspended your account permanently and you will not have access to yo... Se mere

Bedømt til 5 ud af 5 stjerner

Totalmente recomendable. Tengo cuenta con ellos desde hace un año aprox. No un solo problema y cuando he tenido dudas me las resolvieron sobre la marcha, muy rápido. La verdad dan mucha confianza la... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

My friend sent me 250 euros and immediately the money hit my account my account got blocked. I have been trying to transfer the money to my card and withdraw but they keep sending me error message.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Servicio al cliente del 10 ! tardan minutos en resolverte cualquier incidencia, acceso al servicio a través de App, no tienes necesidad de trasladarte a ningun lado, 12h ininterrumpidas 7 dias a la se... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Bank

Skrevet af virksomheden

Crea tu cuenta corriente digital, pide tu tarjeta Mastercard y manda dinero a tus seres queridos


Kontaktoplysninger

2,7

Under middel

TrustScore 2.5 ud af 5

383 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

saurus discrimination

Hi ! i try to make my first acount to saurus and i hot tots of erros or probably rejected because of my nationality ( romanian) i hear they usualy start to do that! i m disappointed and i relly need an answer! and ps. saurus stop remove coments with review like this from app store is not proffesional from you! Oh you response ! why i do not comply with your terms and conditions as long as i never had an account there and is the first time i try to use ur website and as long as i have my romanian id card available and all ok?! wat do you speak about my romanian girlfriend try to make one account to and she s in the same situation as me and never had an account there before and i know so manny romanians with this ,,issue,, so on i can prove everything i speak about!

7. februar 2022
Saurus.com-logo

Besvarelse fra Saurus.com

Hi, Your account approval might be pending because the registration process has not been completed in full, specifically due to the absence of some required documents. It's important to note that we have successfully onboarded thousands of users from your country, and we are eager to welcome you as well once the requested documents have been provided

Bedømt til 5 ud af 5 stjerner

Hola

Hola, alguien sabe si ofrecen tarjeta de crédito, gracias

3. februar 2022
Uopfordret anmeldelse
Saurus.com-logo

Besvarelse fra Saurus.com

Estimado usuario; No ofrecemos tarjetas de crédito, nuestras tarjetas son prepago MasterCard.

Bedømt til 1 ud af 5 stjerner

Do not trust them

Do not trust them. I have recently had a payment of nearly £1000 come in and they blocked my account. I have sent multiple emails asking for help in this matter and even contacted them on telegraph messaging app and no reply from them. They are thieves who take peoples money. WHAT EVER YOU DO, DO NOT TRUST THEM. If I don't get my money by end of the month, I will visit their head office and show them what's what.

2. februar 2022
Saurus.com-logo

Besvarelse fra Saurus.com

Dear user, we have sent you several emails asking you to provide documents and information and you not only did not provide them, but you also replied to our staff with impolite vocabulary. We advise to you to provide the documents and start using appropriate vocabulay in order to reopen your account. Kind regards

Bedømt til 1 ud af 5 stjerner

Saurus please reply to my emails,since…

You sent me an email asking for personal details of third parties which I cannot provide given as its a violation of their privacy, hence then I still haven’t recieved a reply from Saurus, I don’t care about anything else I just want my money back, just give me my money please……….

31. januar 2022
Saurus.com-logo

Besvarelse fra Saurus.com

Dear user, your account is not blocked, it´s under verification. We sent you an email asking for documents and information and if everything is correct, your account will be back to normal. Apologies for the inconveniences, Best Regards

Bedømt til 3 ud af 5 stjerner

this bank…

this bank…

. However today just before i got paid i got a email saying my account is under review. I have sent the documents that they have requested for. Hope i can get this sorted asap as i have my rent to pay tomorrow and i no have nothing to eat , my salary came to mf account, even i send my payslip ss well . Please hope you understand my situation 0

31. januar 2022
Uopfordret anmeldelse
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Besvarelse fra Saurus.com

Please, allow us some time to review your documents. We will provide you with a feedback via emai. We appreciate your patience.

Bedømt til 4 ud af 5 stjerner

Never had a issue with this bank…

Never had a issue with this bank before. I pay monthly for saurus premium. However today just before i got paid i got a email saying my account is under review. I have sent the documents that they have requested for. Hope i can get this sorted asap as i have my rent to pay this saturday.
Thanks Luke

27. januar 2022
Uopfordret anmeldelse
Saurus.com-logo

Besvarelse fra Saurus.com

Dear Luke,

We apologise for the inconvenience, your account is back to normal now.

Thank you for your patience.

Best regards

Bedømt til 3 ud af 5 stjerner

Hi there Saurus

Hi there Saurus! I sent to you all you need it to unblock my account! what's going on? Till now i was very satisfied about your services! Please unblock my account! It's not fair!

26. januar 2022
Uopfordret anmeldelse
Saurus.com-logo

Besvarelse fra Saurus.com

Dear User, we are just only verfying your account and we required documents and information which you did not send. Please provide us with the required information and your account will be back to normal as soon as you do it.

Bedømt til 5 ud af 5 stjerner

Good all good

Good all good. Haven't let me down so far been with them a few months now . Happy customer.

18. januar 2022
Uopfordret anmeldelse
Saurus.com-logo

Besvarelse fra Saurus.com

Thank you very much for your review, the satisfaction of our customers is very important to us.

Bedømt til 1 ud af 5 stjerner

Unhappy customer.

iSaurus blocked my account without informing me .they will not give me access to my account or forward it to account i gave them, they do not answer my emails and claim only the senders bank can claim the money back, when in fact the money is mine, i have got fed up with it so have submitted a claim to the Financial Ombudsman to sort it for me.
I undersand what Saurus are saying but i was unaware someone was sending to my account was fraudulent, i have no control over that, what monies in my account belong to me, thats why i will begin proceedings with financial ombudsman . After reading the Saurus reply i have tried to contact them several times by email and they have ignored me, so i have followed the legal route via the Financial Ombudsman service, my advice to anyone that reads my review, don't open account with Saurus , their customer service is non existent ,

23. november 2021
Saurus.com-logo

Besvarelse fra Saurus.com

Dear user, please email us to support@saurus.com so we can help you further with your incidence.

Bedømt til 3 ud af 5 stjerner

Hi everything worked fine until today

Hi everything worked fine until today, now I can't use my money and no one responds to my emails phone number which I found online unavailable no one explains anything. In my opinion, irresponsible behavior as a bank ...

16. november 2021
Uopfordret anmeldelse
Saurus.com-logo

Besvarelse fra Saurus.com

Dear user, we answer all the emails we receive. We do not leave our customers without an answer to their problem.

Bedømt til 1 ud af 5 stjerner

Don’t trust them they have blocked my…

Don’t trust them they have blocked my account they asked for documents I have provided everything and naw they are ignoring me and I have a 2 years old child they depends on that money

11. november 2021
Uopfordret anmeldelse
Saurus.com-logo

Besvarelse fra Saurus.com

Dear user;

From support we solve all the problems with your account, we communicate with you and give you the instructions to follow, your problem was successfully solved by the support team.

Bedømt til 5 ud af 5 stjerner

Un gran equipo español trabajando

Un gran equipo español trabajando, creciendo y cuidando tanto a clientes como a inversores.
Orgulloso de estar con ellos y seguir haciendo esta comunidad más grande.
Mohamed

6. november 2021
Uopfordret anmeldelse
Saurus.com-logo

Besvarelse fra Saurus.com

¡Muchas gracias por tu confianza! Estamos encantados de contar contigo en Saurus

Bedømt til 1 ud af 5 stjerner

Please be careful

Please be careful, Saurus closes the account at will without any reason. I provided proof, but they did not explain anything and still closed my account.

4. november 2021
Uopfordret anmeldelse
Saurus.com-logo

Besvarelse fra Saurus.com

Dear user, please email us to support@saurus.com so we can help you further with your incidence.

Bedømt til 3 ud af 5 stjerner

I sent money into a Saurus bank account…

I sent money into a Saurus bank account online and few hours later it was blocked and I was asked to ask my bank for refund of the money I sent which I did and it has been more than 3 days I still haven’t gotten my refund

3. november 2021
Uopfordret anmeldelse
Saurus.com-logo

Besvarelse fra Saurus.com

Dear User

If you have any questions, please write to us at support@saurus.com and we will be pleased to help you. Regards

Bedømt til 1 ud af 5 stjerner

Account blocked ..so they are not good

Later edit: i am.so sorry that you haven't told me by e-mail when i asked support what is happening? I had to write a bad review to find the truth,why my account was closed.Someone reported a transaction but no one asked me my point of view.There are scammers among people who send to other prople money transfers.After they send,they try to cancell. But if you had looked at my account ..i had in 2 months and a half..many transactions and from such many just a person reported as a fraud(such fake reports exists),you could have thought that it's not posible for me to be a scammer,otherwise everyone should have complained..but the idea is ..that anyone can fill any complain,it's not mandatory to be true. That's why..to be true..that complain must be done at the police and the police must investigate.Otherwise that complaint is an attempt to defraud the recipient of the transfer.
I don't know who reported and which of the transactions. That person didn't tell me anything.
Between persons(not companies) there are made bank transfers for a lot of posible reasons: for example i could post on a forum that i sell a t-shirt or any object signed by a great athlete,a cd or any collector's item,philatelic stamps from the personal collection,anything, for that i can receive a personal bank transfer; that person receive the object and after this he can fill a complain to his bank and try to recover his money back and in this situation i would be the deceived person,not the one who complains. And i think to sell objects from a personal collection is not a business itself,but i could get scammed by the buyer. As far as i know,bank transferes cannot be cancelled and any fraud should be reported to the police and the competent institutions will decide what is fraud and what is not.And i don't think financial institutions are the ones who have to do the police work.

1. oktober 2021
Uopfordret anmeldelse
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Besvarelse fra Saurus.com

We recommend you to contact the person who reported your account to clarify the situation and make a recall of the funds.

We inform you that we do not have any intention of keeping those funds. If the sender makes a recall the funds will be returned to original account.

Kind regards

Bedømt til 5 ud af 5 stjerner

El equipo de Saurus es de DIEZ

El equipo de Saurus es de DIEZ, si tienes algún problema siempre puedes contactar con alguien del soporte técnico o directamente con su CEO en el grupo que tienen en telegram, resuelven muy rápido y son muy amables.
Otro punto a favor es que la empresa dispone de tecnología propia como el BUMPING que te permite realizar pagos entre los propios usuarios directamente en segundos desde el móvil.

30. september 2021
Uopfordret anmeldelse
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Besvarelse fra Saurus.com

¡Muchas gracias por valorar el trabajo de todo el equipo!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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