We had a fantastic family holiday in Villa Alma. Perfect location, beautifully furnished with everything you could need and spotlessly clean. We had to contact sandyblue a few times for very minor iss... Se mere
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Sandy Blue offered us an excellent property which we have enjoyed so much we have booked again next year. Lovely kids welcome pack plus arranged cot, high chair etc everything we were slightly worried... Se mere
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Villa Luisa - Albufeira - Simply stunning 5 star experience from start to finish What a villa and view over cliffs and to the sea Quiet but close to the action- great swimming pool sunsets and gre... Se mere
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We had an absolutely wonderful experience thanks to Sandy Blue. From the moment we booked, their team went above and beyond to make sure everything was seamless. The villa we chose was beautiful,... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
SandyBlue is the leading villa rental specialist in the Algarve’s Golden Triangle, with a portfolio of 100+ properties in Vale do Lobo, Quinta do Lago and beyond. The dedicated team work hard to provide unforgettable villa holidays, delighting guests all year round with fantastic villa features, in-villa services and first-class customer service.
Kontaktoplysninger
Rua do Comércio 274/276, Edificio Palma Bloco A - R/C Esquerdo, 8135-127, Almancil, Portugal
- 289 392 236
- reviews@sandyblue.com
- sandyblue.com
4,7
Fremragende
43 anmeldelser
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Great Job !!!!!!
This company, SandyBlue, is truly top-notch. We’ve rented in the Algarve with other companies before, but none even come close to the exceptional service we experienced with SandyBlue. I’ll admit I was a bit skeptical at first, but once we started communicating, everything became smooth, clear, and effortless.
Their website is extremely user-friendly, with all the information you need easily accessible and well-organized. Thanks to their professionalism and attention to detail, we enjoyed an incredible 7-day vacation — one we will remember fondly.
We’re already hoping to repeat the experience in 2026!
23. august 2025
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Thank you for your fantastic review.
We are absolutely delighted to hear that your experience with SandyBlue exceeded your expectations. It is especially rewarding to know that, having rented with other companies in the Algarve, you found our service to stand out.
We are pleased that you found our website easy to use and that the booking process was smooth, clear and straightforward. Providing a seamless experience from the first enquiry through to the end of your holiday is something we work hard to achieve, so your kind words mean a great deal to our team.
Thank you for choosing SandyBlue. We are thrilled that you enjoyed such a memorable seven-day holiday and are already thinking about returning in 2026. We look forward to welcoming you back for another wonderful stay.
Warm regards,
The SandyBlue Team
Great companhy
This company is the great to book holiday when there is any issues they always resolve as quickly as they can.all staff is very friendly and helpful
21. november 2025
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Thank you for your wonderful review.
We are delighted to hear that you had such a positive experience with SandyBlue. It is fantastic to know that our team was able to resolve any issues quickly and that you found everyone friendly, helpful and supportive throughout your holiday.
Providing responsive service and ensuring our guests can relax and enjoy their time in the Algarve is always our priority, so your kind words mean a great deal to us.
Thank you for choosing SandyBlue. We truly appreciate your recommendation and look forward to welcoming you back again in the future.
Warm regards,
The SandyBlue Team
From start to finish it was a great experience...
From start to finish it was a great experience
Reservation and check in process fully automated
But with local and friendly service available on the phone
Our shopping was already in the fridge on arrival and the housekeeping services were excellent!
18. oktober 2025
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Thank you for your wonderful review.
We are delighted to hear that you had such a great experience with SandyBlue from start to finish. It is fantastic to know that you found the reservation and check-in process seamless, while still having our friendly local team available whenever you needed assistance.
We are also pleased that your shopping was ready for your arrival and that you were happy with our housekeeping service. It is these little touches that we hope help make every holiday as relaxing and enjoyable as possible.
Thank you for choosing SandyBlue. We truly appreciate your kind feedback and look forward to welcoming you back to the Algarve again in the future.
Warm regards,
The SandyBlue Team
Excellent Customer Service
We used Sandy Blue for the second time. Unfortunately there was intrusive noise from a building site next door. Abir and Suzi offered alternative accomodation or a partial refund which we accepted. We were impressed by the professional and extremely swift response to our issue. We will certainly be using Sandy Blue again in 2026. Michael
18. juni 2025
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Thank you, Michael, for taking the time to share your experience and for choosing SandyBlue once again.
Whilst we are sorry that your stay was affected by the neighbouring building works, we are pleased that we were able to respond quickly and provide a solution that you felt was fair. Delivering prompt, professional support when unexpected situations arise is something we take great pride in.
Thank you also for your kind comments about Abir and Suzi. We will be sure to pass on your feedback, and we know they will be delighted to hear that their support made a positive difference to your holiday.
We truly appreciate your continued trust in SandyBlue and are delighted to hear that you will be returning in 2026. We look forward to welcoming you back for another enjoyable stay.
Warm regards,
The SandyBlue Team
SandyBlue have been incredible as always!
SandyBlue have been incredible from booking to arrival, always in contact always available to ask any questions.
Our apartment was fantastic everything as described and a fantastic welcome pack on arrival. It's been an incredible 7 days and having booked with SandyBlue for a 2nd time everything was again perfect! See you next year
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Thank you for your wonderful review and for choosing SandyBlue once again.
We are delighted to hear that your second stay with us was every bit as enjoyable as your first. It is fantastic to know that you found the booking process, communication, and your arrival experience seamless, and that the apartment and welcome pack helped make your holiday even more special.
There is no greater compliment than guests returning to us year after year, and we truly appreciate the trust you have placed in SandyBlue.
Thank you once again for your kind words. We look forward to welcoming you back next year for another memorable holiday.
Warm regards,
The SandyBlue Team
Be careful which villa you chooaeProcess was easy to book
Process was easy to book, but villa lacking in many areas. Not complete from recent update works, informed local works in area would be taking place. In reality it’s a building site next door starting at 8am so not the relaxing holiday we have paid thousands for we were expecting.
6. september 2025
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Thank you for taking the time to share your feedback.
We are pleased to hear that you found the booking process straightforward. We are, however, sorry that your holiday was affected by the neighbouring construction works.
Prior to your arrival, we contacted you to advise that there would be building works taking place nearby so that you were aware before your stay. Whilst the extent of the works was beyond our control, we understand that they had a greater impact on your holiday than you had anticipated.
When you contacted us during your stay, our team responded promptly and worked with you to reach a resolution.
Thank you again for taking the time to share your experience. Your feedback is important to us and helps us continue to improve the information and support we provide to our guests.
Kind regards,
The SandyBlue Team
Dreadful customer service
Dreadful customer service, was chastised for phoning and asking questions about a particular villa but didn’t get a response - was told I should have emailed - so why do they publish their phone number for enquiries on their website?
Very inflexible owner and requesting a deposit via bank transfer (£2000) and not credit card does not allow any consumer protection at all.
Beware of contracting with this company
17. juli 2025
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Thank you for sharing your feedback.
When we spoke, we explained that no initial email had been received, but we were happy to assist right away by phone and follow up by email.
Following our conversation, where a specific villa was requested, we shared that the owner of the property in question has a general policy regarding small children due to the layout of the outdoor space, which includes steps. However, after clarifying that the request was for an infant, we secured approval and shared this update promptly.
While we appreciate that you felt this wasn’t the right fit in the end, we always aim to be clear, responsive and helpful throughout the enquiry process. It was always our intention to explore every option to accommodate your request.
SandyBlue Team
Casa Lorien
did not inspect villa before arrival as we were greeted with an awful sewage smell on entry, swimming pool water was green and full of leaf debris. After complaining they did send a team out to sort sewage out and someone to clean the pool, but the pool never got clean, and we notice the tiles were falling off, again sent an email regarding the pool and still nothing done so could not use the pool. Very disappointed in sandyblue not sure i will use them again and villa owner needs to spend some money on the pool as it was a disgrace
18. juni 2025
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Thank you for taking the time to share your feedback.
We are sorry to hear that your stay did not meet your expectations. As soon as the issues were reported, our team arranged for both the drainage issue and the pool to be attended to as quickly as possible.
We regret that the pool did not reach the standard you expected during your stay. Your comments have been shared with the property owner so that the necessary attention can be given.
Thank you again for your feedback, and we wish you all the best with your future travels.
Kind regards,
The SandyBlue Team
Very nice experience and nothing bad to…
Very nice experience and nothing bad to add.
If you respect you will be respected.
14. juni 2025
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Thank you for your 5-star review.
We are delighted to hear that you had such a positive experience with SandyBlue. Your kind words and support mean a great deal to our team.
Thank you for choosing SandyBlue. We hope to have the pleasure of welcoming you back to the Algarve again in the future.
Warm regards,
The SandyBlue Team
Sandyblue responded swiftly and…
Sandyblue responded swiftly and effectively when any issue arose with our rented villa.
31. maj 2025
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Thank you for your 5-star review.
We are delighted to hear that you were pleased with the support you received from our team. Providing prompt and effective assistance whenever an issue arises is something we take great pride in, and it is wonderful to know this made a positive difference to your stay.
Thank you for choosing SandyBlue. We truly appreciate your kind feedback and hope to have the pleasure of welcoming you back to the Algarve again in the future.
Warm regards,
The SandyBlue Team
Villa Bondade
This was our first time booking with Sandy Blue and found the whole experience stress free and the staff very helpful to all our requests. Due to flight times we wanted a Fri-fri check in and they sent us a selection of villas to choose from that had flexibility. We chose the beautiful spacious Villa Bondade. Staff also arranged transport and gave us a helpful list of restaurant recommendations. I would certainly use them again, Thankyou to Abir and the rest of guest services staff
30. maj 2025
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Thank you for your wonderful review.
We are delighted to hear that your first experience booking with SandyBlue was such a positive one and that the entire process was stress free from start to finish.
It is great to know that our team was able to help you find the perfect property to suit your preferred Friday-to-Friday travel dates, and that Villa Bondade proved to be the ideal choice for your holiday. We are also pleased that our restaurant recommendations and transport arrangements helped make your stay even more enjoyable.
A special thank you for recognising Abir and our Guest Services team. We will be sure to pass on your kind words, and we know they will be delighted to hear that they contributed to such a memorable holiday.
Thank you for choosing SandyBlue. We truly appreciate your recommendation and look forward to welcoming you back again in the future.
Warm regards,
The SandyBlue Team
We used SandyBlue as our letting agency…
We used SandyBlue as our letting agency in May 2025 .
This was the second time we had used Sandy Blue.
From making our booking to completing our 4 week stay at Casa Minta they were simply excellent responding to all our concerns timely and extremely efficiently . Casa Minta was perfect from the interior decor to the beautiful outside spaces and fantastic location . We cannot recommend Sandy Blue highly enough. For anyone wanting a straightforward and uncomplicated holiday company Sandy Blue is the one for you . It was my birthday during our stay and Abir arrived at the villa with a birthday cake for me . Simply Amazing .
26. april 2025
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Thank you for your wonderful review and for choosing SandyBlue once again.
We are delighted to hear that your second stay with us was just as enjoyable as the first. It is fantastic to know that your experience, from the booking process through to the end of your four-week stay at Casa Minta, was seamless and that our team was able to respond promptly and efficiently whenever needed.
We are also pleased that you loved Casa Minta, from its beautiful interiors and outdoor spaces to its fantastic location. Your recommendation means a great deal to us.
It was our pleasure to help celebrate your birthday, and we are so pleased that Abir's surprise birthday cake made your stay even more special. We will be sure to pass on your lovely comments to her.
Thank you once again for your kind words and continued trust in SandyBlue. We look forward to welcoming you back for another memorable holiday in the future.
Warm regards,
The SandyBlue Team
Lovely company to do business with..
We arrived in Portugal having booked for the first time with SandyBlue and immediately had a significant issue. A phone call to SandyBlue was promptly answered and within half an hour a visit from Abir, the company representative.
Abir was courteous and understanding of our issue and between SandyBlue and the property owner the issue was resolved in what we considered a fair arrangement.
Having worked in the service industry for nearly 50 years we were certainly impressed.
Would we recommend SandyBlue? Without doubt.
Would we use the company again if arranging a similar holiday?
Without hesitation.
16. maj 2025
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Thank you for your wonderful review.
We are delighted to hear that, although your holiday began with an unexpected issue, our team was able to respond quickly and work with the property owner to reach a solution that you felt was fair.
Your kind comments about Abir are especially appreciated. We will be sure to pass on your feedback, and we know she will be delighted to hear that her professionalism, understanding and support made a positive difference to your stay.
Receiving such positive recognition from someone with many years of experience in the service industry means a great deal to us. Thank you for your recommendation and for placing your trust in SandyBlue for your first booking.
We very much look forward to welcoming you back for another holiday in the future.
Warm regards,
The SandyBlue Team
Terrible response to rat infestation
I have used Sandy Blue to book Villas in the Algarve for the past five years. Until our stay in Summer 2024 I found them to be a professional business to deal with.
The Villas they have on their books are of a very high standard and guests and villa owners should expect the service and support they provide to be commensurate with the overall quality of the product they offer. Unfortunately, my most recent stay
with Sandy Blue was a disastrous experience in terms of the service provided to me and my family and to the Villa Owner.
We booked Villa Indigo for 3 weeks in August/September 2024 through SandyBlue.
My daughter, her husband and 2 children were first to arrive. They noticed a strong unpleasant smell on arrival. They assumed this was probably from a blocked drain or because the villa had been unoccupied and unaired for a period of time prior to their arrival. In fact , it turned out that the Villa was rat infested and the smell was a mix of a dead rat in the ceiling space and a rat living in the island in the kitchen.
Other than the smell, the next indication of a serious problem was when a rat jumped out of the kitchen island and ran across the counter in front of my daughter and my traumatised 6 year old granddaughter. At this stage most of the ground floor of the villa was consumed by an overpowering stench. SandyBlue were notified almost immediately, and their staff ambled to the rescue a couple of days later and failed utterly to deal with the issue. They said it was probably a mouse ,put down some poison under the counter in the kitchen and disappeared!
Eventually, we were forced to demand that the issue be dealt with and a representative from SandyBlue and a vermin exterminator arrived. He immediately determined that the smell was that of a rat (probably dead at this stage) and he showed us a photo of chewed pipes he took in the ceiling space above my
grandsons bedroom. He was pretty indifferent about there being something living under the island in the kitchen – “its either probably dead by now or maybe comes in during the night and leaves again”!! After he left we took down the kick-board at the
counter and found a dead rat !!
At this stage , needless to say , we packed our bags and demanded a change of villa immediately. At this stage the complaint was escalated to Customer Service and we were moved.
The whole experience fell very far short of the levels required. After the terrible experience, I had to demand a level of compensation from Sandy Blue and after a protracted exchange, I was only refunded the equivalent of 65% of 1 days rental !! They
also took no responsibility for what happened insisting that any compensation was the responsibility of the Villa Owner. I will rent a villa again in the area but not one under the management of SandyBlue.
All in all, my experience with Sandy Blue was a complete debacle. I fully appreciate that houses can have rodents sometimes, no matter how high the standards are. The difference I expect from a so-called luxurious experience would be in the reaction. In Sandy Blue's case, there was almost no reaction. I couldn't recommend them in any good conscious and I will be looking elsewhere from now on.
19. august 2024
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Thank you for your feedback. We completely understand how frustrating this situation was for you and your family. As we have discussed, this was an extremely unusual occurrence that took both us and the villa’s owners by surprise, as Villa Indigo has always been maintained to a high standard.
While we stand by the actions taken at the time, we appreciate your perspective and are pleased that we have now reached an agreement. We are delighted that you and your family have chosen to return this summer, and we look forward to providing you with the true SandyBlue experience.
Let me know if you have any questions.
Warm regards, Suzi
We have used several rental companies…
We have used several rental companies on our visits to Portugal, they have all been very good, this was the first time we have used SandyBlue and I must admit having read some of the reviews we were sceptical about the company, We needn’t have been, the Apartment Aria in Vale De Lobo was very good and well furnished and spacious, the service we received from SandyBlue both before and after our stay has been excellent, I have read comments about the security deposit etc, SandyBlue have repaid ours within 7 days of us leaving the Apartment, We would have no hesitation in using SandyBlue again
4. oktober 2024
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Thank you for sharing your experience with SandyBlue. We truly appreciate your kind words and are delighted to hear that Apartment Aria met your expectations in both comfort and quality. It’s especially rewarding to know that our service, both before and after your stay, stood out to you.
We know that trying a new rental company can come with some uncertainty, so we’re thrilled that your first experience with SandyBlue was such a success! Providing excellent service from start to finish is what we do best, and we’re so pleased that everything met your expectations.
It would be a pleasure to welcome you back in the future. If there’s anything we can do to make your next stay even better, please don’t hesitate to reach out.
Warm regards, Suzi
Fantastic holiday and villa
Having read some of the reviews, I wanted to offer a different point of view. We have just returned from a week in the Algarve in an amazing villa we got through Sandy Blue. The whole experience was fantastic. Booking was easy, we had lots of communication leading up to the holiday and when we got there the villa was fantastic. We had a lovely welcome hamper with great local produce and the villa itself was spotless and exceeded our expectations. We had absolutely no issue getting our deposit back in full, in fact it was back in my account within a week. If you treat the people and the property with respect then there is no reason for any issues. Thank you Sandy Blue for a great holiday
22. maj 2024
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Hi David,
Thank you for your wonderful review of your recent stay! We're delighted to hear you had such a fantastic experience, from the booking process through to your departure. It's great that you appreciated the welcome hamper and found the villa spotless and even better than expected.
Your prompt deposit refund reflects our commitment to efficient service. Thank you for treating the property with respect - this mutual consideration helps us maintain our high standards.
We look forward to welcoming you back to the Algarve and SandyBlue in the future.
Regards, SandyBlue Team
Avoid like the Plague!
Not sure how a company like this is still able to operate legitimately…be warned they will add issues to your check out inventory (planted) and keep your deposits, avoid like the plague! If you deal with Suzi, run a mile!
If you find yourself unfortunate enough to be searching on Sandy Blue’s website for accommodation, make sure you factor the cost of the villa plus losing your deposits. Hopefully the ombudsman will take notice with what’s about to come their way…
1. august 2023
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Hi Steven,
SandyBlue takes all customer concerns very seriously and we are always open to discussing these matters. We can assure you that none of our team is ‘on commission’ when it comes to security deposits and our inspections are done with complete honesty. It is fair on our side to make a point that the villa was not treated in the way we would ever expect. Our owner partners are so important to us and the owners were extremely upset about the damages done during the stay. All of the damages you were charged for were made during your stay – all with photographic evidence that was sent to you. Some damages were not charged to you and the remaining deposit was in fact returned to you. We take pride in our properties and customer service, so in turn, we expect our guests to show respect which they always do. However, in this instance, it was unfortunately not the case.
Regards, SandyBlue Team
Do not use Sandy Blue.
Similar to other reviews - we had an ok villa although greeted by very rude Sandy Blue staff. Do not give this company a deposit you will NOT get it back. Suzi in the office handles this and clearly will make things up to keep deposit, requested proof from Sandy Blue, none provided, seems everyone having same experience. Perhaps she is on commission on what Sandy Blue keep? We have reported to Portuguese police as seems company is genuinely corrupt. Do not use Sandy Blue.
1. juli 2023
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Hi Edward,
SandyBlue takes all customer concerns very seriously and we are always open to discussing these matters. We can assure you that none of our team is ‘on commission’ when it comes to security deposits and our inspections are done with complete honesty. It is fair on our side to make a point that the villa was not treated in the way we would ever expect. Our owner partners are so important to us and the owners were extremely upset about the damages done during the stay. All of the damages you were charged for were made during your stay – all with photographic evidence that was sent to you. Some damages were not charged to you and the remaining deposit was in fact returned to you. We take pride in our properties and customer service, so in turn, we expect our guests to show respect which they always do. However, in this instance, it was unfortunately not the case.
Regards, SandyBlue Team
The worst villa rental company in Europe
This is the worst villa rental company in the algarve and potentially Europe. Any funds you lodge as a deposit are at high risk of being stolen. All I can advise is do not book anything through SANDY BLUE our money was STOLEN furthermore there is a guest services manager named “Suzi” she was extremely rude and abrasive throughout the whole experience.
30. juni 2023
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Hi Daniel,
SandyBlue takes all customer concerns very seriously and we are always open to discussing these matters. We can assure you that none of our team is ‘on commission’ when it comes to security deposits and our inspections are done with complete honesty. It is fair on our side to make a point that the villa was not treated in the way we would ever expect. Our owner partners are so important to us and the owners were extremely upset about the damages done during the stay. All of the damages you were charged for were made during your stay – all with photographic evidence that was sent to you. Some damages were not charged to you and the remaining deposit was in fact returned to you. We take pride in our properties and customer service, so in turn, we expect our guests to show respect which they always do. However, in this instance, it was unfortunately not the case.
Regards, SandyBlue Team
DO NOT BOOK WITH THEM
DO NOT BOOK WITH THEM. IF YOU DO, MAKE SURE YOU DO NOT GIVE A DEPOSIT, YOU WONT GET IT BACK! BAD EXPERIENCE WITH EMPLOYEE “SUZI”
30. juni 2023
Uopfordret anmeldelse
Besvarelse fra SandyBlue
Hi Declan,
SandyBlue takes all customer concerns very seriously and we are always open to discussing these matters. We can assure you that none of our team is ‘on commission’ when it comes to security deposits and our inspections are done with complete honesty. It is fair on our side to make a point that the villa was not treated in the way we would ever expect. Our owner partners are so important to us and the owners were extremely upset about the damages done during the stay. All of the damages you were charged for were made during your stay – all with photographic evidence that was sent to you. Some damages were not charged to you and the remaining deposit was in fact returned to you. We take pride in our properties and customer service, so in turn, we expect our guests to show respect which they always do. However, in this instance, it was unfortunately not the case.
Regards, SandyBlue Team
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