Saltwaterfish.com Anmeldelser 5.201

TrustScore 3 ud af 5

2,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

I thought they were a great company back around 2000. They sure have disappointed me recently. Compare their prices with other livestock e-commerce sites. SWF is exceptionally high. This is no... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered a Dwarf Flame Angelfish, Blonde Naso Tang, Royal Gramma, and a Male Melanurus wrasse. Picked them up at the prearranged fed ex hold location the next morning. My new arrivals came very well... Se mere

Bedømt til 1 ud af 5 stjerner

You ship fish in tiny tiny bags and they simply suffocate by the time they arrive. This happened twice and is simply cruel! You may have saved a few dollars on shipping but you’re ruining the hobby fo... Se mere

Bedømt til 5 ud af 5 stjerner

Fourty years of fresh water and marine aquariums has taken me to many suppliers, some good and others were a rip off but dealing with the folks at Saltwaterfish.com has been exceptional. Great qualit... Se mere

Virksomhedsoplysninger

  1. Dyrehandel

Oplysningerne kommer fra forskellige eksterne kilder

Saltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

5 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Many things went wrong

Many things went wrong. Period.

First I ordered 5 gobies. In one bag that marked had 3 gobies inside, I only got 1. So I filed a request for missing items. They automatically texting told me come back in a few days.

Next for the Anthias I ordered. It was thin/malnutrition down to like a piece of paper. It died after the 1st day in my standalone tank. I wish this site allow me to upload picture so I can show how skinny the fish is when it arrives.

In both cases above, I have to wait 3 days to see if they will pay for the deceased fish.

Overall, I think while they give out lots of freebies but you need to think about quality of fish you are getting. How many really arrive in good condition and how many make it in the next few days. Then the hassle and turn around time on filing claims (assume they will take your claim)

26. september 2022
Uopfordret anmeldelse
Saltwaterfish.com-logo

Besvarelse fra Saltwaterfish.com

Thank you for your review and feedback. This issue was a miscommunication and a replacement order is shipping out today. We hope that you will reach out to our customer service team again if there are any issues with future orders. We are available by chat, email, and phone. We sincerely appreciate your business.

Bedømt til 5 ud af 5 stjerner

A dependable company

This is the 3rd or 4th time I placed an order with Saltwater Fish. They have a wide variety of fish, clean up crews and tank accessories. A lot of sales. They also stand behind what they sell. I would highly recommend.

28. september 2022
Bedømt til 4 ud af 5 stjerner

I had a bit of trouble trying to make…

I had a bit of trouble trying to make an account, but that was probably more my fault. I'm not great with technology. I finally got it and made my purchase, my fish are due to arrive on 9/27/22. I chose the Fed-X building to pick my fish up at so they aren't in truck for who knows how long.

23. september 2022
Bedømt til 1 ud af 5 stjerner

Ordered snails that were all dead fixed…

Ordered snails that were all dead fixed with a store credit then ordered coral and arrived dead and they were so generous to give me a $10 credit after all the shipping I paid for dead stuff. Thanks saltwater fish.com. I’m DONE

13. september 2022
Saltwaterfish.com-logo

Besvarelse fra Saltwaterfish.com

Thank you for your feedback regarding your experience. Our guarantee policy and use of credit info is listed on our website. Regarding your claim that the coral arrived deceased, I've reviewed the claim, and it was submitted 3 days later and the photo shows a fully intact, leather coral with healthy tissue; however a courtesy $10 store credit was issued for the overall disappointment. As long as the coral tissue isn't disintegrating, it is alive and well, and will extend polyps within a matter of days to weeks depending on the aquarium parameters and water quality.

Bedømt til 5 ud af 5 stjerner

Great fish!

This was the first time I’ve ordered fish online and was nervous. Everything went great and all fish, inverts, and algae were in great shape and doing well. I was aware of the weather when I ordered and wouldn’t do this year round as I live in the Midwest. I would order from them again.

20. september 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Ordered a group of ten blue legged…

Ordered a group of ten blue legged hermit crabs and one gobi fish. Gobi seems healthy, crabs however were all dead/empty shells except for 1. It's possible this was due to shipping but unfortunate. Probably will not order again.

14. september 2022
Saltwaterfish.com-logo

Besvarelse fra Saltwaterfish.com

Thank you for your feedback. Generally, issues such as this are easily resolved with a quick chat, email, or call to our customer service department. Please consider trying us again in the future.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere