Safe Environment UK Ltd Anmeldelser 196

TrustScore 4.5 ud af 5

4,3

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The two guys who came to remove my asbestos garage roof did a great job. The job was done quickly and they left the site clean. I'm giving a 1 star becuase even though I paid Safe Environment Ltd in... Se mere

Bedømt til 5 ud af 5 stjerner

We had a loft store room made of asbestos cement panels (18 sq m). On-line enquiry was straightforward and after sending photos was given a quotation and a date arranged to suit. The removal proved... Se mere

Bedømt til 5 ud af 5 stjerner

I needed three sides & a roof of corrugated cement/asbestos garage removing.After getting in touch with Safe Environment( UK) Ltd & sending photographs they gave me a very competitive price for remova... Se mere

Bedømt til 5 ud af 5 stjerner

Safe:Environment provided me with a realistic price for my project which I was happy to accept, Tyler and Ben arrived on time after a 3+ hour drive and set about work straight away. I was impress... Se mere

Virksomhedsoplysninger

  1. Asbestanalyse

Skrevet af virksomheden

Revolutionary Online Compliance Software & App, Asbestos Consultancy, Contracting & Employee Empowering


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

196 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Bedømt til 5 ud af 5 stjerner

Brill

Everything was so easy from start to finish. really good job cleaned up after themselves
Very Professional
Thank You

26. juni 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great company!

Really straight forward and easy tovdeal with. Quote was very cheap compared to 3 others and they fitted the work around our requitements. The men who did the work were polite, friendly and very efficient. Cleaned up and took all the asbestos away. A very good experience!

23. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

More than happy -total process.

Although the crew were later than expected they kept us informed. When they did arrive they worked well as a team . Both crew members were polite and more than helpful. Excellent service from start to finish. So pleased with the price. I had been quoted double from a different company

18. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Asbestos cement panel removal

We had a loft store room made of asbestos cement panels (18 sq m). On-line enquiry was straightforward and after sending photos was given a quotation and a date arranged to suit. The removal proved to be much messier than expected but they worked without stop or complaint until the job was finished and the site tidied. They also kept to the original quote. Happy to recommend

17. april 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Garage asbestos roof and door removal

We got our quote a couple of years ago but never went through with what we needed doing. We recently got a new quote which was slightly higher as expected. The guys called me the day before to see if they could arrive first thing, which was great. They managed to job within 30 minutes, gave me the details and send the invoice through promptly. The site was clear with nothing left over. I'd highly advise these on the great price and reliability.

21. april 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent job!

The job was done efficiently and tidily and in just half a day. James and Brad were personable and polite and they did a great job. Safe environment are excellent communicators and good value for money. I wouldn't hesitate in recommending them!

20. april 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great company

Got online quote, great communication kept us informed. Very polite friendly team. Kept ius updated with arrival time . Great price, no one in our area offered this service of asbestos garage roof removal and replacement.

18. april 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A breath of fresh air - 1st class service

A breath of fresh air in a world full of false promise. Safe did our asbestos survey and then provided us with a cost for the removal of the very small amount of floor tile identified - better value and an amazing service. All of this completed within 2 weeks of instructing the survey report! Thank you - and couldn't recommend enough

29. marts 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Unprofessional

Carried out an asbestos survey, which took more than a month to complete despite assurances otherwise when we commissioned them. Had to chase these guys at every turn for updates. When we eventually received the patchy report we were disappointed critical asbestos queries highlighted in homebuyers report were not addressed. Furthermore there were two breaches of confidentiality on their part which they failed to take any accountability for when confronted. The only thing good about this company is that they are cheap. Avoid.

23. februar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Asbestos Removal

Removal of whole asbestos artex kitchen ceiling, ceiling boards from two other rooms and a shed roof. Great price and a great job from the lads who grafted to get it done.

23. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thanks for a job well done

Thanks for a job well done. Was good to deal with you, professional, safe and tidy. You left my house cleaner than when you started! They removed artex from my ground floor ceilings. Top class

14. marts 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid this company at all cost

They don’t deserve any star . I had to put ONE star as there is no other options.
Personally I don’t think previous reviews are reflecting the truth of this company.
The experience to deal with them overall to say the least is Unpleasant, Stressful and Resources-wasted. In short, they did a pretty substandard and bad job in a rush after 2 last-minute cancellations, and instead of willingly to rectify the problems and make it right they just bluntly denied it BUT didn’t forget to demand for payment. Their communications are non existent. Their records of documentation and correspondence are appalling. Their timing and punctuality is ridiculous. The director and management team i.e. Liam Major, Brad Mather and Ryan Cross in my humble opinion are unprofessional, careless , irresponsible and dubious.
I would never use this company ever again and I certainly would never recommend them to anyone.
They shouldn’t allow to do what they do. We need honest , genuine and decent people .

Best wishes
Mrs Anthony

Hi Liam,

It’s so unbelievable to read such false claims you have bravely made against me . I am far from what you’ve described here Liam but I guess we have to agree to disagree here.

In short I wouldn’t waste my precious time on you and your company to put it mildly.
In my humble view you have not got fainted ideas of what is going on within your company so allow me to remind you.

1. I asked for a quote for removal of my Abestos single garage roof which you provided it accordingly. 5% discount you mentioned here was given voluntarily by you and I never asked for it so please be careful what you say.
2. Secondly I asked if you can replace a new roof after that , you said you could so I agreed to go ahead
3. I asked if you could also replace my gutters which you said you could and included the price in the quote.
4. You cancelled twice the appointments for the job at last minutes due to no material and broken machine etc . In hindsight I should have cancelled you then .
5. The day of the job your men turned up in a rented van and when I asked for the gutters they had no ideas. Got in touch with you , Ryan, Brad and your customers services myself on the day but no one bother to get back to me.
6. The removal of the Abestos roof was ok the guys worked hard so I gave each £20 to say thank which I explained to you clearly in my email so I am unsure why you are confused! The new roof is installed so badly
7. After going back and forth Brad told me there was some internal error with your system that’s why the initial quote for the job you gave me didn’t include the cost of the guttering. Now this is surely not my fault. You should have checked and rectified it yourself before commencing the work but you didn’t.
8. Then you sent your men over to my home unannounced the following Monday to install my gutters.
9. I got in touch with you straight away the following day after noticed my gutters were not properly fixed and I actually suggested you to come down to see it for yourself Liam but you didn’t and asked Brad instead. Thursday 2nd of March I was told by you that Brad would be at my home early in the morning but guess what at 18.28 I got a text from him saying that he won’t get to my home until 7:45-8pm????? Seriously ? What sort of operation are you operating! So no surprise I told him it’s too late for him to assess the job and advised him to come by the following day but he said he can’t but will send someone called Phil instead. So I agreed. Phil turned up looked at the gutters and pushed it to the other end blab blab and again no surprise to me he disagreed that the guttering not properly fixed !
10. The following day I contacted Brad and yet explained to him I am not pleased with the whole job you carried out. He acknowledged my concerns and told me he would speak to you and see what can be done.
11. That evening I received the email from you Liam demanding the payment by Friday 10th March the DEADLINE otherwise you would take me to court . It’s so unbelievable to say the least.
12. Just to be clear I never asked you for discount etc so please don’t make thing up as it look REALLY bad on you.

I have no words to describe you and your company Liam. I don’t think you have clear conscience or basic moral values at all because if you do , you don’t make such false claims, statements about others. May be you do that to make you feel better about yourself. Indeed I wish I never asked you to carry out the work. It is what it is lesson to be learnt. I certainly won’t recommend you to anyone. It’s hard to find decent and genuine human beings these days but I am positive that decent people do exist just like myself. My issue is I trust people too easily and take what they tell me at face value.

Anyway good luck. I am still waiting for the certificate for the removal of my Abestos roof which you promised a week ago please can you send over.

Regards
Mrs Anthony

22. februar 2023
Uopfordret anmeldelse
Safe Environment UK Ltd-logo

Besvarelse fra Safe Environment UK Ltd

Unfortunately Mrs. Anthony was impossible to please, In spite of 6 members of our team spending a lot of time trying. I truly believe the only way to achieve positive feedback from this client would have been to carry out the works free of charge, and then provide a discount. We offered a 5% discount on her quotation, we then agreed to source and install a gutter and downpipe free of charge. Upon receipt of a very generic complaint (‘issues with the works’) we returned to the property on 3 occasions (the site team, a Supervisor and Ops Manager) each time being unable to identify an issue and slightly confused as to why we were attending, with little explanation from Mrs. Anthony (even the review contains no such details).

She went as far as to pour water from the underside of the roof and send us a very well directed video making it appear that the guttering was misplaced/not functioning as it should be. On our return we poured buckets of water from all profile areas of the roof and it was positioned, and functioned, perfectly!

She asked the team if (noting additional roof sheets in the van for other projects) 'she would be charged less as they haven’t used all of the sheets’. She then asked for an additional discount as the guttering was pouring onto the floor (there was no drain and we did advise prior that the guttering was unnecessary for this reason). To add to the confusion, Mrs. Anthony gave the site team a £40 cash bonus for a job well done?!

I take great exception to her various random and unfounded claims about me, my staff and our company as a whole, particularly as I founded it based on the very opposite principles and ethos. Every part of the review and previous emails/‘complaints’ have been imagined.

I do however wholly agree that the world does need more honest, genuine and decent people such as myself and my workforce and the majority of our clients, and far less opportunistic, equivocating, false people.

To summarise, Mrs,. Anthony's plan to achieve a huge discount did not come to fruition, nor could it as we were already at a loss on the project.

Somewhat unfairly in my opinion, we cannot review our clients however, I would suggest that any future contractors give Mrs. Anthony a wide berth. Needless to say, we can agree on at least one more thing, we would certainly not work for her again (and wish we never had), nor would we wish to receive any recommendations of like minded folk, so this we are grateful for.

Kind regards,

Liam Major CoCA AFoH HnDip

Managing Director.

Bedømt til 5 ud af 5 stjerner

Excellent no fuss service …

Excellent no fuss service with excellent advice from Ryan on Sales through to Liam who undertook the survey with an approach that gave me confidence and reassurance. My thanks to everyone at Safe Environments i have already recommended them to a friend

17. januar 2023
Uopfordret anmeldelse
Safe Environment UK Ltd-logo

Besvarelse fra Safe Environment UK Ltd

Thank you lee for your review, and recommendation. This is very good to hear, and I hope and believe that your friend will be just as pleased.

Kind regards,

Liam Major CoCA AFoH HnDip

Managing Director.

Bedømt til 5 ud af 5 stjerner

Excellent service and clear…

Excellent service and clear communication. I would recommend Safe Environment to any of my clients.

16. januar 2023
Uopfordret anmeldelse
Safe Environment UK Ltd-logo

Besvarelse fra Safe Environment UK Ltd

Many thanks for your kind words GB, we are very grateful.

Liam Major CoCA AFoH HnDip

Managing Director.

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