SAFARI.COM Anmeldelser 1.720

Karolina was fantastically helpful when we were booking our safari trip in South Africa. I couldn't recommend the customer service highly enough

Darren Robertson did a great job…. Everything has gone smoothly so far…

We have just arrived so are still adjusting to the travel.

The whole process has been smooth from start to finish! Absolutely amazing and would highly recommend!

What a great support, Leigh Ann was always there to response during the planning

Everything has been tailor made just for us without any worries.

Nerine Du Plessis has been amazing throughout our booking process. Her responses have been quick and thorough. This is my first trip to Africa and she has been so helpful answering all of my questions.

You need lots of help and advice when making bookings, especially for a safari in South Africa. Victoria Falls has also been on my bucket list for a long time, so combining the two seemed the most logical way to go. A friend referred me to Shann and she quickly worked through the logistics, coordinating dates, flights, accommodation, transfers and all of the smallest details. Shann has been incredibly responsive to my questions and concerns, helping me with bookings and payments. Her suggestions and her patience have demonstrated her remarkable dedication to her clients.

I had an exceptional experience with Safari.com from start to finish. Planning a safari can be overwhelming, but their team made the entire process seamless, transparent, and genuinely enjoyable.

What really stood out was how tailored everything felt. They took the time to understand exactly what I wanted (down to the pace of travel, style of accommodation, and specific wildlife experiences) and came back with options that were clearly curated, not generic packages. The level of detail and responsiveness was far beyond what I’ve experienced with other travel platforms.

Communication was excellent throughout. Every question was answered quickly and thoroughly, and I always felt like I was dealing with real experts who knew the destinations inside out. There was also a strong sense of trust - pricing was clear, no hidden surprises, and everything delivered exactly as promised.

On the ground, everything ran flawlessly. Transfers, lodges, and activities were perfectly coordinated, which made the whole trip feel effortless. It allowed me to fully enjoy the experience rather than worrying about logistics.

Safari.com strikes a rare balance between high-touch service and efficiency. If you're looking to plan a safari without the usual stress - and with confidence that you're getting quality and value - I would absolutely recommend them.

A genuinely outstanding service.

Candis was happy to answer my many questions quickly and clearly so that I could conclude my booking at short notice to travel.

I am beyond content with my experience with Leigh-Ann Croeser! From the very first email to the last she was always so helpful in planning our anniversary vacation to Tanzania. I asked an abundant of questions throughout the process and she always replied swiftly with thorough answers! It was amazing and relieved a lot of the stress of planning for me. I’m so happy to have come across safari.com because now I know where to go to for my future vacations!

The timely responses and availability of your staff with access to an +800 telephone phone number is immensely helpful. Your competitors don’t offer such excellent customer support making it nearly impossible to gather the necessary information to book a trip.

Zené was extremely helpful planning my wife and I’s 30th Anniversary trip. She is very knowledgeable about all the locations we are visiting and was a real pleasure to work with.

I had a genuinely excellent experience booking my trip, thanks to Lynn. From the outset, she was responsive, knowledgeable, and clearly understood what I was looking for. She took the time to walk me through options, answered questions promptly, and made the whole process feel straightforward and well-managed.

What stood out most was the attention to detail — everything was clearly laid out, from inclusions to logistics, which gave me real confidence in the booking.

Lynn struck the right balance between being helpful without being pushy, and it felt like she genuinely cared about getting the trip right rather than just making a sale.

Overall, a very smooth and professional experience. I wouldn’t hesitate to recommend Lynn and the team.

Caerl was great. Saved me money. Super responsive unlike other agents I tried working with.

Leigh-Ann Went above and beyond to plan an itinerary that would meet our needs. Can’t wait to explore SA!

Zené Devine was outstanding to work with. I was trying to organize a Safari for a group, but I didn’t know how many people would actually join. I had a lot of unknowns and she was very helpful. Zené provided multiple options for us to choose from. She worked late every night until we were able to figure how many people were going and what lodge was going to work. She was able to work within the budgets provided. She was outstanding in every possible way. Always helpful, always kind, always available. I highly recommend working with safari.com and especially Zené.

Atendimento excelente, Zené foi muito prestativa e resolveu tudo o que precisamos da melhor forma.

We received great service in booking our safari.
Nerine Du Plessis has been excellent, responding very quickly to all our enquiries and taking us through every step.
We are now looking forward to experiencing Kariega River Lodge.