Saal Digital UK Anmeldelser 1.055

TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I've ordered 3 photo books and other prints from Saal Digital so far, and the quality and speed of service is always amazing. Very reliable printers!

Bedømt til 5 ud af 5 stjerner

This was by far the easiest photo book interface we tried when we were putting together our daughter's wedding album. Once we got the hang of not using the templates we really had so much freedom in... Se mere

Bedømt til 5 ud af 5 stjerner

I’m an enthusiastic amateur photographer, and wildlife is my main passion. After returning from a four-week whale conservation trip in Tenerife, I really wanted to create a special photo book to re... Se mere

Bedømt til 5 ud af 5 stjerner

I had an excellent experience with my, first time, using Saal Digital to print a book. The software is easy to navigate and set up options. The 'drag and drop' facility means you can get a lot don... Se mere

Virksomhedsoplysninger

  1. Fotolaboratorium
  2. Fotoprinttjeneste
  3. Fotoservice

Skrevet af virksomheden

We are a professional photo lab with great enthusiasm for photography. We are continiously working to further develop our products in order to achieve higher standards and to meet the needs of our customers. As a modern online service provider, we are specialised in high-quality photo products, including Photo Books, Photo Prints, Posters, Calendars, Greeting Cards, Wall Decor (Metal Print, Acrylic Glass, PVC foamboard, GalleryPrint), as well as Photo Gifts.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

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Bedømt til 5 ud af 5 stjerner

Fantastic prints from Saal

Fantastic prints from Saal. I’ve ordered several photo books now and am amazed by the prints - the tones, clarity, surface finish, and weight. The software/formatting couldn’t be easier and delivery is amazingly fast: a few days. A REALLY good product and the experience.

5. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The quality of Saal products wow!

Saal products are extremely high quality. I’ve recently ordered two booklets wow - luxurious. Plus I had a problem created by my own stupidity and having explained the issue, they generously sorted it out. I can 100% recommend them for their print quality.

5. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Incredible company

Incredible company. The software and process of designing your book is simple and smooth. The quality of the finished product is simply incredible - looks unreal and super professional. I recommend this company to everyone!

2. februar 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Software is flexible and user friendly…

Software is flexible and user friendly quality of final product is excellent. If anything your delivery agent could be better organised.... I received notification from them that delivery would be on Monday 9th Feb, then 2 hrs later it was updated to delivery in 3 hrs time. Fortunately my wife works from home, but I suspect many people would have left for work without authorising delivery without signature.
Not sure what you want clarification of, my point about the delivery information was simply that having sent a message early morning that delivery would be in a few days time we didn't respond or give authorisation for delivery without delivery. Then just a few hours later we received a message the delivery would be in 3hrs time, had my wife not been working from home neither of us would have seen that message. A minor point but one that really shouldn't happed

4. februar 2026
Uopfordret anmeldelse
Saal Digital UK-logo

Besvarelse fra Saal Digital UK

Thank you for your feedback, we’re really glad you’re happy with the software and product quality! Please reply to our Trustpilot request so we can follow up and clear up any doubts.

Bedømt til 5 ud af 5 stjerner

10/10

Quality is from a different planet.Ordered 4 pvc foam canvas and i am shocked how good they look.

30. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing product and service

Amazing service, amazing product. I really enjoyed using these guys for my photo book. The website was a little clunky in some ways. However, the end product was very high quality, and was delivered extremely quickly. Highly recommend.

3. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Incredible quality

Incredible quality. The app is very simple to use & the features to personalise the books are very good. Lots of fonts, graphics and layouts in very impressed by it

2. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Truly Impressive!

Took up the offer of a trial discount and was really impressed with the service and final quality of the product.
Uploading of images and designing of the album was simple and straightforward.
I chose the acrylic cover with leatherette exterior with fold-flat gloss pages and WOW does it look good!!
The colour rendition and clarity of the pictures is truly fabulous - cannot recommend this company enough!
Will I purchase from them again? Definitely, but I might just have to wait for another cracking deal as they are a bit expensive without a voucher...

28. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I have ordered a professional photo…

I have ordered a professional photo book worth £187 and I made a mistake of choosing glossy paper rather than mate . I contacted them within hours of realising the error but they responded that they couldn’t change even if I offered to pay extra for it.
While it was my error, it feels wrong not being able to change or adjust not even with less than 12 h after the mistake.
I have use Saal few times and they offer great quality but it’s sad they don’t allow for correction within a short reasonable period. I feel I wasted £187 in a product that sadly won’t meet my needs

29. januar 2026
Uopfordret anmeldelse
Saal Digital UK-logo

Besvarelse fra Saal Digital UK

Thank you for your feedback and we sincerely apologize for this situation.
All orders go directly into production immediately after we receive the order data to ensure the fastest possible delivery times for our customers. Unfortunately, this meant we couldn't make changes to your order.
We'd like to explore what we can do for you. Please reply to our Trustpilot request so we can review your order and discuss possible solutions.
Again, our apologies for the inconvenience.

Bedømt til 4 ud af 5 stjerner

Good quality and value for money

The photobook quality and value for money is very good.
However, we found the process quite difficult and not intuitive.
The system we used arranged and edited the photos for us and we found it quite hard to re-edit the photos as we'd have liked them.
We did find that the photos weren't quite as we wanted in the photobook we received, which is a shame.

21. januar 2026
Uopfordret anmeldelse
Saal Digital UK-logo

Besvarelse fra Saal Digital UK

Thanks so much for your feedback! We're glad you're happy with the quality and value of your photobook. We're sorry to hear the editing process wasn't as intuitive as it should be. We'd love to help make things right and learn more about your experience. Would you mind replying to the Trustpilot review request we sent you? It really helps us improve and allows us to follow up with you directly.

Bedømt til 5 ud af 5 stjerner

A good company to deal with but a few reservations about product quality.

The whole process from instigating the design through to product delivery was excellent. The design tools are very impressive and user friendly. Communications from the company was very good for letting the customer know where the items were up to and when they might expect to receive them. The production of the items and quality of the materials used is as good as I have seen for this type of product. The only reason for the 4 stars instead of 5 is that the actual quality of the printing (sharpness of the image and its colour-matching) is not quite to the level I have had from similar products (at a similar price) from other companies. Naturally, this is a very important element of a photobook. Nevertheless, I am generally pleased with this company.

Update (03/02) - I have to say that Saal Digital have gone 'above and beyond' in their response to my review. It's a shame more companies can't treat their customers like Saal do. We have found a resolution which I am more than happy with; and they provided more technical information than I expected. For this reason, I have updated my review from 4 to 5 stars. Customer support and responding 'personally' to their issues is everything. Well done Saal!

22. januar 2026
Uopfordret anmeldelse
Saal Digital UK-logo

Besvarelse fra Saal Digital UK

Thank you so much for your detailed feedback and kind words about our design tools, communication, and product quality - we really appreciate it! 😊
We're sorry to hear the print sharpness and color matching didn't quite meet your expectations. We'd love to look into this for you and see how we can help. Could you please reply to the Trustpilot review request we sent? That way, we can access your order details and investigate what happened with the printing quality.
We're committed to getting this right for you!

Bedømt til 4 ud af 5 stjerner

Great printing of professional book

I did like the idea overall product. The lay flat printing, the colour reproduction and the paper quality was excellent.
You lose one star because you claim that your staff will retouch any obvious mistakes. There were two mistakes I made and they were very obvious. A red eye in the brides photo. The second one was a obvious flower motif in the middle of a photo that I missed completely to delete as I was in a hurry. But I liked the absolute speed of your delivery for 2 products I purchased. A professional line photo book and a smaller photo book. Thanks

21. januar 2026
Uopfordret anmeldelse
Saal Digital UK-logo

Besvarelse fra Saal Digital UK

Thank you for your feedback! We're thrilled you loved the lay flat printing, color reproduction, paper quality, and fast delivery! 😊
Just to clarify - our staff doesn't retouch photos or have access to customer images. We offer an automatic image enhancement option that can adjust colors or sharpness, but it can't detect every little detail, unfortunately. Could you please reply to our Trustpilot review request so we can discuss this further and ensure everything is clear?

Bedømt til 5 ud af 5 stjerner

Great product

I’ve received the photobook I created for my baby boy’s first-year journey, and I am honestly in love with it. The quality of the hard cover and the inside pages is absolutely beautiful.
I would totally recommend it to anyone who wants a truly valuable photobook to preserve precious moments and capture special occasions with loved ones. The app is very easy to use, you simply log in and follow the steps to choose backgrounds, add artwork or clipart, and play around with the layout if you feel inspired to create it yourself. Alternatively, you can use the 1-minute photobook option, where the system automatically selects the photos and creates a lovely result in just one minute. Such a wonderful way to keep meaningful memories forever

1. januar 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

The photo book ordered looks good but…

The photo book ordered looks good but some of the photos looked cut out on the page and some photos were squeezed in the middle of a flat album.

20. januar 2026
Uopfordret anmeldelse
Saal Digital UK-logo

Besvarelse fra Saal Digital UK

Thanks so much for your feedback! We're glad you like the overall look of your photo book! 😊 However, we're sorry to hear about the cropping and squeezing issues with some photos. We'd love to take a closer look at this for you. Could you please reply to our Trustpilot request? That way we can review the specific pages and help make things right!

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