Saal Digital UK Anmeldelser 1.054

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

I put down that I wanted the front page to be white and designed it that way, it came blue (matching other pages I chose) and I don't feel it looks right. Some photos look amazing but others that did... Se mere

Bedømt til 5 ud af 5 stjerner

I’m an enthusiastic amateur photographer, and wildlife is my main passion. After returning from a four-week whale conservation trip in Tenerife, I really wanted to create a special photo book to re... Se mere

Bedømt til 5 ud af 5 stjerner

This was by far the easiest photo book interface we tried when we were putting together our daughter's wedding album. Once we got the hang of not using the templates we really had so much freedom in... Se mere

Bedømt til 5 ud af 5 stjerner

Easy to navigate software with helpful pointers when mistakes are evident. Uncomplicated ordering and quick delivery. I ordered a book on Sunday and it was delivered to the UK on Wednesday morning. Th... Se mere

Virksomhedsoplysninger

  1. Fotolaboratorium
  2. Fotoprinttjeneste
  3. Fotoservice

Skrevet af virksomheden

We are a professional photo lab with great enthusiasm for photography. We are continiously working to further develop our products in order to achieve higher standards and to meet the needs of our customers. As a modern online service provider, we are specialised in high-quality photo products, including Photo Books, Photo Prints, Posters, Calendars, Greeting Cards, Wall Decor (Metal Print, Acrylic Glass, PVC foamboard, GalleryPrint), as well as Photo Gifts.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 96 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

The blackhole of frustration!

I sent a small photobook project to them as a test of their service. It said it would arrive on the 19th Feb. It's now the 24th. Still no book. Still says "it's being sent to the fulfillment centre". I've lodged a complaint. Tried chat. Nothing. No response. Took my money and then it's a black hole.

15. februar 2026
Uopfordret anmeldelse
Saal Digital UK-logo

Besvarelse fra Saal Digital UK

Thank you for your feedback! We’re very sorry that you have not yet received your photobook and understand how frustrating that must be. Please reply to our Trustpilot request so we can review your case in detail and assist you appropriately.
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We checked ticket related to your complaint and we can see that the product was delivered successfully. We apologize for the delay!

Bedømt til 5 ud af 5 stjerner

Good quality and smooth upload.

This was a great process. There are a lot of options to choose from in terms of sizing and the number of pages. The online upload process is simple however it did not order pictures that I had saved from other devices in chronological order which was slightly annoying.

The delivery was quick and the product is high quality. I would recommend and I am likely to use for future albums.

16. februar 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

We got a great album from Saal

We got a great album from Saal. The software was good enough to use, it provided many different layouts and it was mostly smooth, a few features could be improved but were happy overall. The quality of the album we received was very good, both the cover, the pages and the photos and overall it looked great. Only negative was the very high price of the album gift box, it cost 2/3 of the whole album, which is a bit ridiculous. Would put 5 stars if it weren't for that.

13. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A fantastic experience

Software is extremely easy to install and use. Very intuitive. Customer support always responded, and responded helpfully, within 24h to the various questions I had. The final photobook was delivered quickly and exceeded my expectations in terms of print quality and overall look and feel.
The one thing I was concerned about was whether my file would exceed the maximum allowed for printing. I also in hindsight would have liked an option for adding text to the spine of the photobook.

20. februar 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Great book, flaky software

I am delighted with the quality of the finished book. However, book creation software certainly needs attention. On a large screen some of the options simply do not appear; to design the book I needed to make the window smaller on my Mac. Moving images from one page to another also seems to screw up and undoing the change does not always successfully work.

This is a real shame as I would certainly be ordering way more books if the software was a little more developed.

However, a very fast service and very securely packed.

14. februar 2026
Uopfordret anmeldelse
Saal Digital UK-logo

Besvarelse fra Saal Digital UK

Thank you for your feedback. We are sorry that you had a negative experience using our software. We have sent you a Trustpilot request. Please, kindly respond to it, so that we can follow-up and have a look on the described issues. :-)

Bedømt til 4 ud af 5 stjerner

Superb quality photobook

Liked the reminder when placing photos to make sure they went over the edge to avoid colour bleed. Was frustrating only being able to trim photos from the right edge and not the left, but eventually realised could leave unwanted area on the left outside the frame. Disappointed with the offer of £25 off if spent over £60 - it was not made clear that it would only be £11 due to all the photobooks being advertised as having been reduced by £14. Delighted with the quality of the photobook many thanks.

14. februar 2026
Uopfordret anmeldelse
Saal Digital UK-logo

Besvarelse fra Saal Digital UK

Thank you for your detailed feedback, we really appreciate it! We're glad you loved the quality of your photobook. We kindly ask you to reply to our Trustpilot request so we can follow up and clarify any doubts about the offer and trimming process.

Bedømt til 5 ud af 5 stjerner

Great Photo Books

Amazing service! The photo books are such great quality and the templates for InDesign are welcomed. Just make sure to check the alignment upon import, as you’ll need to export as a PDF and importing into Saal’s photo book software can result in importation inconsistency’s. I have a few photos in my book that didn’t import correctly and unfortunately I didn’t notice until I received the book. But that aside, great price, fantastic quality and fast…very fast turn around.

21. februar 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I like the quality however some of the…

I like the quality however some of the images appeared dark/ shadowed in the print which was not apparent at upload. Images looked good on all other apps and were edited in Light room. Pretty disappointed and have junked the two books I had printed. Have re-edited and am having another print. Hopefully will be resolved…. Second print done… Some photos used to compile the book when printed seemed darkened to a point that they were not representative of the edits. On reviewing the images and brightening them using the on-line tool provided in the edit section the subsequent print was more pleasing however there were still images with a mild darkening. These images were shot in the same light as the images along side them which were not affected. As previously stated this was not apparent in other edit or photo programmes. It makes an expensive way to ‘trail’ whether the look is right. I am happy with the printing and quality but it makes it difficult to have confidence in the process if the results are uncertain.

20. februar 2026
Uopfordret anmeldelse
Saal Digital UK-logo

Besvarelse fra Saal Digital UK

Thank you for your feedback! We’re sorry that the received product didn’t meet your expectations. Please reply to our Trustpilot request so we can follow up.

Bedømt til 2 ud af 5 stjerner

Had to get a refund.

I got a voucher in exchange for feedback, but it didn't work out very well...
the actual book was really well made, very happy with the structure, I got a red leatherette cover and it's gorgeous. HOWEVER, some of my photos were REALLY pixelated (like really bad). I know it wasn't on my end because they all came up as 'good quality' on their website. I was told it was MY issue and not theirs which is ridiculous as I knew all of my photos were of great quality and provided evidence of this. They offered another voucher but honestly don't trust that I won't get another blurry photo book. Had to get a refund. The customer service guy was very quick to reply though which I guess is a plus!

20. februar 2026
Uopfordret anmeldelse
Saal Digital UK-logo

Besvarelse fra Saal Digital UK

Thank you for your feedback! We’re sorry that the received product didn’t meet your expectations. We appreciate your comments and ask you to please reply to our Trustpilot request so we can review your case in detail and address it appropriately.

Bedømt til 4 ud af 5 stjerner

Fair enough

Not great but if you are going to print a bundle it has been the one low budget print company with the most colour accuracy so far. Delivery fee is expensive.

15. februar 2026
Uopfordret anmeldelse
Saal Digital UK-logo

Besvarelse fra Saal Digital UK

Thank you for your feedback! We're happy to hear you found our colour accuracy satisfying, and we’ll definitely take your comment about delivery fees into account. Please reply to our Trustpilot request so we can follow up and discuss this further.

Bedømt til 5 ud af 5 stjerner

As a professional wedding photographer…

As a professional wedding photographer I require the best possible product that I'm happy to offer my clients. Saal offer an easy to use product that make it simple to create albums. The pages feel quality paper, thick lush colors that jump of the pages. Professional line albums and a super fast service from DPD.
I definitely recommend this product.
Carl Gorton Photography

9. februar 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

book pages printing not accurate to screen setting out

The print quality is very good. The issues with regard to the parameters of the bleed lines is understood, however I would have expected the printing to be calibrated with the setting out of the pages on screen. Where I had photos taking up a complete page ending precisely on the centre line, the resulting book had the photos over by 2-3mm. The pages are unbalanced vertically also compared to the screen setting out. I have complained to receive an answer that minor production tolerances cannot be ruled out. I have received a voucher for the same amount to reprint the brochure but I suspect the same thing will happen again. The cost of the books do add up with multiple pages which is understood but I expected the final book to be accurate based on the setting out.

16. februar 2026
Uopfordret anmeldelse
Saal Digital UK-logo

Besvarelse fra Saal Digital UK

Thank you for taking the time to share your feedback. We're sorry the product didn't meet your expectations. We'd like to review your specific case more closely to see what happened. We've sent you a Trustpilot request - could you please reply to it so we can look into this further? We want to ensure we can address your concerns properly and help you achieve the result you're looking for.
We appreciate your patience and the opportunity to make this right.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

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