Avoid this casino at all costs! I won €12,500 on this site. When I tried to withdraw my winnings, they confiscated my entire balance and closed my account, falsely claiming I used a VPN.I have since p... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I didn’t have any major issues while using rx.casino, and everything functioned as expected during my sessions. Games loaded properly, navigation was clear, and I didn’t run into technical errors. At... Se mere
Virksomheden har svaret
The slots run smoothly and the RTP feels fair so far. Deposits were instant, which is a plus. However the live chat response was a total grind had to wait forever to get a simple answer about my verif... Se mere
Virksomheden har svaret
Since my last review, I've been using the project a bit more, and I'm incredibly happy with it!
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Finding a casino you can trust shouldn't feel like gambling itself. At RX Casino, we focus on delivering fair games, reliable service, and support that actually helps. We've assembled a diverse collection of games from established providers like NetEnt, Evolution Gaming, and Pragmatic Play. Each title features certified RNG systems used across regulated casinos worldwide. Our support team consists of trained gaming professionals available around the clock to assist with questions and concerns. We implement responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion options. Our bonus structure is designed for clarity, with terms explained in plain language. Check our Trustpilot reviews to see genuine experiences from real players. We respond to feedback and continuously work to improve our service based on community input.
Kontaktoplysninger
Storbritannien
- rx.casino
3,0
Middel
29 anmeldelser
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
### **Complaint against RX Casino for Ihor P.
### **Complaint against RX Casino for withdrawal refusal and verification delays**
**Subject:** Complaint regarding delayed verification and refusal to process withdrawal – RX Casino
**Text:**
I registered at RX Casino and made a deposit of 500 zlotych polish. After playing on the platform, I requested a withdrawal of my winnings in the amount of 7000 zł polish. However, it's been 24 h and I still have not received my money.
The casino requested identity verification, which I completed by submitting a photo of my ID on 13.05.2025. Despite this, the verification has not been completed, and customer support either does not respond or keeps saying they will "check later." The app also fails when I attempt to request a withdrawal.
I would like to note that the company behind RX Casino is reportedly registered under number **HE420258**, presumably in Cyprus. However, there is no valid gambling license displayed on the website or available for public verification. I suspect that this platform is operating outside of legal frameworks and is intentionally blocking player withdrawals.
I kindly ask that an investigation be conducted into the activities of RX Casino, and that appropriate action be taken to ensure the return of my funds. I am prepared to provide proof including screenshots of my balance, support chat history, and verification submission confirmation.
In my opinion, RX Casino is acting fraudulently.
14.05.2024
13. maj 2025
Uopfordret anmeldelse
Besvarelse fra RX Casino
Hello Ihor,
Thank you for your feedback. Withdrawals are processed only after successful account verification, which may take some time depending on document review and system checks. A 24-hour wait does not indicate a refusal.
Please contact our support team via the official website with your account ID so we can assist you further.
Best regards,
RX.Casino Support Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.