Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Purchased the Gold travel trailer cover, after first winter one of the downspouts poked through the cover, even with the supplied downspout covers. There were abrasions on the cover where the strap... Se mere

Bedømt til 5 ud af 5 stjerner

Great customer service. I had forgot to put in my discount code. I called and was answered immediately. They issued a refund right away. No Hassell great company to deal with. Thanks.

Bedømt til 5 ud af 5 stjerner

The website is so easy to navigate, found the exact cover we needed very quickly. Price was very reasonable and our confirmation after order was prompt. As it's the long weekend I don't expect it wil... Se mere

Bedømt til 5 ud af 5 stjerner

We purchased a cover for a Sprinter model class C motorhome. Instructions for putting it on were simple but accurate - had no issues. Less than 24 hrs after we put it on a vicious storm came thr... Se mere

Virksomhedsoplysninger

  1. Butik med biltilbehør

Skrevet af virksomheden

RVcover.ca - #1 Rated Online RV cover Company in Canada Welcome to the largest Canadian online retailer for RV covers worldwide. Here at rvcover.ca, we're united as a team because of our passion for motorhomes and protecting them from all kinds of weather. While we have put a lot of time into developing our RV covers and our Trailer covers to be waterproof, UV-resistant, and scratch-resistant, we also provide the largest inventory and selection you'll ever find! What's also important to us is that we provide you with an excellent customer support service. You can message us or even call us at any time while you are shopping. Even though rvcover.ca is an all-online shopping experience, we are people on the other end working hard to make you feel appreciated. For a limited time only, enjoy Free Shipping on all orders to Canada and a Lifetime Warranty on all covers. All prices on our website are in Canadian Dollars. We ship directly from our warehouse in Quebec. No more duties or brokerage fees. The price you see… is the price you pay. No more hidden fees. We take care of our customers with great products, at unbeatable prices, and a five-star Customer Service Team.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

186 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 20 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Unhappy Camper

The purchase and delivery was fast and easy, then downhill from there. I purchased the 23-26 for my 24' Class C, after installing it, I found the fit to be extremely loose but I guess that's normal. While securing straps, I noticed the stitching had missed a seam, not in a critical area but still tried to return it, but nothing but hassle. Left it covered for 5 days while away on vacation, when I returned, I unzipped a panel to access the house batteries to remove them, that's when I noticed water dripping on the side, then lifted the front to remove the engine's battery, the hood was soaked, was dripping from the roof area. I removed it as it would have caused more damage than if left uncovered. Started the process of trying to return it, nothing but hassle, they offered me 20% discount to keep it. At this point, I wanted to dry it to box it up, so I hung sections at a time in my garage, at some point, I found another seam that was open, this one at least 4" and it was at the top near the front, so likely the source of my water issue. Tried to return it again, was offered 40% off at this point, or full refund but I had to pay for the return, Puro quote was $124, so I decided to keep it, but regretted it as it is totally useless, tried to contact them again in hopes that they would make it right and stand behind all their promises, but no answer!! Buyers beware, this is a case of "You get what you pay for", I thought I had learned my lesson, but I got taken again!!

17. oktober 2023
Uopfordret anmeldelse
Rvcover.ca-logo

Besvarelse fra Rvcover.ca

Hello,

We’re very sorry to hear about your experience with the fit, stitching, and water leakage. Since acquiring this business, we’ve made significant upgrades to both the materials and manufacturing quality of our covers, including improved stitching and water resistance. We’ve also worked to simplify the return and warranty process so issues like yours can be resolved more smoothly.

I’d like to personally review your case and help make this right. Please contact me directly at 1-800-770-1838 or robert@rvcover.ca
, and I’ll ensure you receive proper support.

Best regards,
Robert

Bedømt til 1 ud af 5 stjerner

Bought 23' -26' our cover for 24' class…

Bought 23' -26' our cover for 24' class C motorhome. Defective from first install as missing one triangle latch end in front of wheel as well the cover never fit at back end of motorhome, too much fabric and strapping long, could not snug enough to stop flapping in wind. No other way to strap other than purchase of more straps but still no place to attach extra strapping. Company refused to pay for return shipping even though policy states they will pay for defective return. They said they would pay for if we took replacement but if it won't fit we don't want. Be cautious with fine print and policy as misleading. Spent two weeks with back and forth but no give on their end. Better off with the lower quality on Amazon, at least they stand behind what they say. Finally paid for shipping back ourselves and waiting on refund. Would not recommend this company even though they are in Canada.

2. november 2023
Uopfordret anmeldelse
Rvcover.ca-logo

Besvarelse fra Rvcover.ca

Hello,

We’re very sorry to hear about your experience with the fit and the return process. Since acquiring this business, we’ve made improvements to both the design and sizing of our covers and the clarity of our warranty/return policies so that situations like this can be handled more smoothly and fairly.

I’d like to personally review your case and make sure you’re properly supported. Please contact me directly at 1-800-770-1838 or robert@rvcover.ca
, and I’ll do my best to make this right for you.

Best regards,
Robert

Bedømt til 5 ud af 5 stjerner

experience was awesome;site is easy to…

experience was awesome;site is easy to use ;well knowledged ,easy to order.just find your size of cover and press the key pad or call them and they will help you find what your looking for. i purchased a cover for our travel trailer.

28. oktober 2023
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Manufacturing defect not acknowledged

My recently ordered Class B RV cover has a manufacturing defect. The front passenger side triangular adjustment flap is attached in the wrong direction along the side seam. It is attached in a curved part of the seam and sits high at the corner of the roof instead of laying flat across the windshield.
I submitted emails and photos clearly showing the problem, that were dismissed as normal for a "universal fit". A manager named Isaac insisted that there was nothing wrong with the cover and offered a 5% discount/refund, upped to 10% after a slightly longer conversation. He could not offer to replace it with a properly made cover since he would have to "throw it in the garbage."
Then he had the boldness to remind me that I could get one warranty exchange if it suffered tears and damage in future use.
So functionally it seems to fit reasonably well but looks rather poor for a new product and time will tell if wind will damage it prematurely.

25. oktober 2023
Uopfordret anmeldelse
Rvcover.ca-logo

Besvarelse fra Rvcover.ca

Hello,

We’re very sorry to hear about your experience and the disappointment with how your concern was handled. Since acquiring this business, we’ve made improvements to both our manufacturing process and our quality control, so issues like misaligned flaps or stitching defects are properly addressed and resolved.

I’d like the opportunity to personally review your case and work toward a fair solution. Please contact me directly at 1-800-770-1838 or robert@rvcover.ca
, and I’ll make sure you receive proper support.

Best regards,
Robert

Bedømt til 1 ud af 5 stjerner

"lifetime warranty" is a bit of a…

"lifetime warranty" is a bit of a stretch. None of my covers have lasted 2 months. I've bought 3. Each time I have to pay $100 in shipping. I would really recommend not buying this product

26. september 2023
Uopfordret anmeldelse
Rvcover.ca-logo

Besvarelse fra Rvcover.ca

Hello,

We’re very sorry to hear about your experience with the durability of the covers and the warranty process. Since acquiring this business, we’ve made significant improvements to the materials and to the way our warranty is handled, so that customers receive clearer, fairer support.

I’d like to personally review your case and work toward a better solution for you. Please contact me directly at 1-800-770-1838 or robert@rvcover.ca
, and I’ll make sure this is addressed properly.

Best regards,
Robert

Bedømt til 5 ud af 5 stjerner

Easy

Easy , quick . If it gets here by Friday I will be over the moon. Product looks great .

26. september 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolutely junk

Absolutely junk, and will not give you your money back! They want 95$ to send another cover. Mine ripped all over the place(not just corners) buckle broke and on and on after only months on my trailer. It is paper thin and garbage. RUN FROM THIS COMPANY.

15. august 2023
Uopfordret anmeldelse
Rvcover.ca-logo

Besvarelse fra Rvcover.ca

We truly apologize for the unfortunate experience you had with our services. Our utmost priority is to find a resolution that leaves everyone involved satisfied and content. We warmly invite you to reach out to us directly at your earliest convenience using the provided contact number: 1-800-770-1838 and ask to speak to Robert.

Your feedback holds immense value for us, as we are committed to improving our services and addressing any concerns. We wholeheartedly appreciate your patience and understanding in relation to this matter.

Thank you very sincerely,
The Team at RVcover.ca

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere