I did not receive my order. But the customer service after the fact was prompt, courteous and professional. I cancelled the order so no rating of the product, but service was restorative. Failure of... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very happy with my purchases from rideUK, best price i could find by some way and my sunglasses arrived in 24hrs, will be shopping there again.
Delivery was very quick, price seemed good as expected to receive 2 tubeless valves going by the picture. Received only single valve so price was higher than if I’d bought same item abroad with 7.99... Se mere
Best price, free postage and easy transaction. Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool. The large version is spot on... Se mere
4,6
Fremragende
217 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Prompt delivery with exactly what I’d ordered at a good price.
Will use them again
22. marts 2022
Excellent service
25. februar 2022
Only company that had the relevant…
Only company that had the relevant part in stock well chuffed
31. januar 2022
Rubbish customer service
Rubbish customer service. Unable to return an item. There are plenty of other online companies, don’t use this one
24. januar 2022
Besvarelse fra Ruk Bikes
Hi Andrew, sorry to hear this. Did you actually get in touch with anyone regarding returning your item? We have an excellent returns policy and have had no previous complaints.
Great communication
27. december 2021
BBB TL 18 Large - Perfect for MTB
Best price, free postage and easy transaction.
Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool.
The large version is spot on and the recess on bottle ensures the tool bottle is gripped and held well in the cage. Purchased another brand, which didn't have this and it wasn't secure in side loading cage. The small screw down lid compartment for chain link or other small items is a handy feature. The tool bottle plastic easily marks when placing in and removing from cage but this doesn't affect functionality.
Would recommend.
20. december 2021
Parcel was not delivered on the date…
Parcel was not delivered on the date stated
And the box was squashed and damaged
20. december 2021
Besvarelse fra Ruk Bikes
Hi Wayne, Sorry to hear that. We use a courier service for all shipments, they are extremely busy this time of the year.
Exactly what was ordered despite a…
Exactly what was ordered despite a shortage of 11-32 rear cassettes generally and delivered ahead of estimated delivery date - rarer than hens teeth ! well done
3. december 2021
Great price and fast delivery 👍🏻
1. december 2021
Fantastic customer service
Fantastic customer service. I purchased a crank that I received in great time. I thought a part was missing, the owner sent me a pdf explaining how to fit it and what I needed. I also received an email and a text offering me help and support. Really friendly and I would definitely shop their again.
Gareth
19. november 2021
Uopfordret anmeldelse
Great service.
16. november 2021
Shimano derailer arrived on time and…
Shimano derailer arrived on time and was well packaged no issues great service and I would pay again of them thanks a lot
15. november 2021
Great product and quick service
11. november 2021
Online first-time customer
Online first-time customer. Quick and helpful response to a technical question, and then quick dispatch too. Couldn't have gone better.
25. oktober 2021
Excellent service
Excellent service - needed a random part, No one online seemed to have one in, saw that ruk had had one in at some point - did the old fashioned thing and just rang to ask when restock was, Kev ordered me one from his supplier then and there, shipped it the next day - said it would take ten days, arrived in three, no charge for post. It’s brilliant that good bike stores are still out there - and a nice change from the big online stores - seriously, give this store your business!
18. oktober 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.