I did not receive my order. But the customer service after the fact was prompt, courteous and professional. I cancelled the order so no rating of the product, but service was restorative. Failure of... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very happy with my purchases from rideUK, best price i could find by some way and my sunglasses arrived in 24hrs, will be shopping there again.
Delivery was very quick, price seemed good as expected to receive 2 tubeless valves going by the picture. Received only single valve so price was higher than if I’d bought same item abroad with 7.99... Se mere
Best price, free postage and easy transaction. Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool. The large version is spot on... Se mere
4,6
Fremragende
217 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Service provided was excellent
Service provided was excellent. Delivery time excellent. Quality of the product purchased excellent. Overall I'm quite happy with everything.
30. juni 2026
Perfect
Perfect. Quick easy delivery. Good customer service and very quick and polite workers
15. juli 2026
Uopfordret anmeldelse
Sunglasses
Very happy with my purchases from rideUK, best price i could find by some way and my sunglasses arrived in 24hrs, will be shopping there again.
25. juni 2026
I did not receive my order
I did not receive my order. But the customer service after the fact was prompt, courteous and professional. I cancelled the order so no rating of the product, but service was restorative. Failure of USPS is no reflection on this good company
23. juni 2026
Besvarelse fra Ruk Bikes
Hello,
I am very sorry to hear that you haven't received your order. We always want our customers to get their gear as quickly as possible.
Looking into your tracking details (International Tracked: LA679875194GB), we can see that the item safely departed the UK via Royal Mail on June 25th and arrived in Mount Airy, USA, for delivery on June 29th. Unfortunately, the local delivery partner marked the package as "Incorrectly addressed. Returned to sender" at 22:54 that evening, which is why it is currently making its way back to us.
We have sent a direct email to the address on your order to confirm your shipping details so we can get this sorted out for you as soon as it arrives back with us.
Excellent service
I messed up my order, waited for several weeks before asking to return it, and Kevin responded really quickly with a returns label. Top service, thanks.
27. april 2026
Wheely wheely good.
Exactly what I was after at a good price. Arrived promptly and very well packed. I had entered an on line chat prior to purchase which provided all the right information. Excellent se4vice, will definitely use again.
28. april 2026
The mudguards look great
The mudguards look great but I am hanging on to the old ones until they break again. I’m keeping these new ones in reserve until the old mudguards break. I’ve repaired the old front mudguard with pop rivets but I don’t think it’ll last long. So I can’t give a review of the new mudguards yet. I haven’t even opened the package yet. Could not possibly comment.
28. april 2026
Super company to deal with
Super company to deal with. I ordered a pair of Sunglasses which came really quickly.
Sadly they didn't fit and I returned them but Royal Mail "lost" them and then found them and tried to charge extra postage.
Alfie from RUK Bikes took it upon himself to sort out the problem for me - how refreshing an attitude.
Thanks Alfie :-)
29. april 2026
Uopfordret anmeldelse
Took over a week to ship
Took over a week to ship and after an initial response to email saying they’d look into it, I then heard nothing (although I did eventually revive the product)
29. marts 2026
Besvarelse fra Ruk Bikes
Thank you for your feedback. I am glad the product reached you safely, though I am sorry to hear you felt the process was a bit disjointed.
To clarify the timeline for other customers, the Bank Holiday weekend did mean that Royal Mail services were not operating, which unfortunately added a few days to the standard shipping window.
Regarding our communication, we did aim to keep you updated once we looked into the status of your parcel. We're sorry if our follow-up didn't meet your expectations or felt delayed; we always strive to provide clear information as soon as it becomes available from the courier.
We appreciate your patience during the holiday period and hope you're happy with the product now that it has arrived
Perfect experience
I ordered a rear wheel for my mtb. It arrived after 4 days, faster than I expected i ordered on Saturday. Wheel was well packed and it was true.
31. marts 2026
Excellent service
Excellent service, super fast delivery very impressed, and a good price,
27. marts 2026
I brought a front and back wheel
I brought a front and back wheel, including tyre in a tube disc brakes cassette they are both amazing. I very very recommends this company and great customer service as well.
26. februar 2026
Excellent customer service
Excellent customer service. Quick delivery and highly responsive.
6. marts 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.