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Ruelily Anmeldelser 14

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TrustScore 2 ud af 5

2,2

Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Kontaktoplysninger

2,2

Under middel

TrustScore 2 ud af 5

14 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Disappointed to the Max

I signed up at a time when for the first week it would cost me 7.99. I immediately knew once I started in the app that it wouldn’t work for me. Therefore, I sent an email saying that I wanted my subscription cancelled immediately. I even heard back from them questioning what I didn’t like about the app. I told them that my cancellation had nothing to do with the app not working. I canceled because I’m 68 and for me it was too complicated and I knew that I wasn’t going to be able to get what I needed from them. As of today they are still taking 19.99 out of my account every week. I’ve tried contacting someone and have not had any luck so far. Maybe by submitting this review I’ll hear back from them. Either way I will not stop until I’m reimbursed for all that they’ve charged me other than the original 7.99 fee!

16. marts 2026
Bedømt til 1 ud af 5 stjerner

Daniel Tiger Hoodie Size 3T

I ordered the red Daniel Tiger zip up hoodie with ears in size 3T and have never received it, nor have I gotten any updates as to when I will receive it. Now I'm trying to figure out how to contact Ruelily as to whether I am going to receive the hoodie in the correct size or I need to request a refund.

11. marts 2026
Ruelily-logo

Besvarelse fra Ruelily

Hi DeEtte,

We sincerely apologize for the frustration this has caused. We completely understand how disappointing it is to have an order delayed without a clear explanation.

Our security system flagged a discrepancy with the transaction and automatically placed the order on a protective hold. Because this has caused an unusual delay, we have issued a full refund on your behalf. You should see those funds back in your account within [3-5] business days. And, If you would still like to receive these items, please let us know and we can help you set up a new, cleared transaction.

Bedømt til 1 ud af 5 stjerner

It’s a scam

Purchase a dress that looked beautiful but when it was sent to me it was cheap material so I returned it and they want $185 to do the return that is an absolute rip off. We don’t do that here in America had I known this I would’ve never purchased and I am not paying it. I’ll keep the damn cheap dress. I got my money back cause I made a dispute with my bank but no way am I sending it back for $185 they can go to hell.

30. december 2025
Uopfordret anmeldelse
Ruelily-logo

Besvarelse fra Ruelily

Hello Bernice,

We're sorry to hear there was an issue with your order. By policy, we do not charge for a return. And unfortunately, we are unable to find any information regarding your order. Can you please send us your order details? Please send us the following information:

Order ID
Order Date
Customer Name
Shipping Address

so we can investigate the issue further, and provide you with a resolution.

Thank you.

Bedømt til 1 ud af 5 stjerner

Awful customer service, the worst!

I have emailed Ruelily 3 times asking how to do a return…..they still haven’t sent me an answer. The pjs I ordered were not what I expected, very poor quality.
I will never order from this company again!

11. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very poor communication

Order confirmed on 2/24. As of 3/2, still no notifications that order was shipped. Very poor customer communication!!

2. marts 2023
Ruelily-logo

Besvarelse fra Ruelily

Hi Ed,

Thank you for bringing this issue to our attention and we apologize for the inconveniences this has caused. Could you please confirm your Order ID so we can investigate this issue further? We look forward to your response. We thank you for your time and have a great day.

Best Regards,
Ruelily Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere