Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
2,6
4 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I resent even giving one star to these gangsters. I have been waiting weeks for my wedding dress. I have been fobbed off with stupid excuses but my wedding day is next Tuesday and it’s not here. Judging by other peoples’ experiences it seems even if it does arrive it will be a rag. When will the police crack down on these scammers? It’s not fair!
Don’t do it. Don’t do it. The photos they have of their models in dresses are completely illegitimate. The dress I ordered was “polyester” and it was a cheap cheap tulle dress. It fit weird. Didn’t look anything like the picture. Felt cheap. Was poorly made. Of course I immediately requested a return and a full refund and it’s been a bargaining game ever since I requested a return. They offered me 15% just to keep the dress and not return it which is about 25$. After I spent 175$ on what I assumed would be a high quality dress based on the price. I demanded a full refund once again and they once again offered me 15% just to keep it. I’m beyond frustrated, horrible company. Horrible dress. Horrible customer service. Don’t do it. You have been warned.
Allurelily is not trustworthy. I ordered 3 dresses but only 1 arrived. The other 2 never came, and they only admitted months later they were sent to the wrong address after I kept following up. The one dress I received was poor quality, so I requested a return. They tried to pressure me into keeping it, then gave me an untrackable return address in China. I paid shipping out of pocket, the package was lost after arriving in China, and they stopped replying completely. This feels like a scam. Avoid at all costs.
They advertised on their website, and even stated on the receipt, '30-day Satisfaction guarantee with Money Back, with no questions asked'. However, they did not honor their 'satisfaction guarantee' as stated: "If you're not satisfied with our product, we will issue a full refund, no questions asked." Even though we were well within the 30 day window. Also, they asked a lot of questions, with back and forth emails trying to negotiate a compromise, rather than providing an exchange or refund until finally they declined the return saying we were past the 14 days after receipt.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
