I have a bad experience with this company. They took my payments immediately 28 days ago for two invoices which went to my junk mail which were firstly undetected. On three separate unrelated dates t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I cannot work out if this is a real business or another scam. I sent them an email asking for a status report on an order I placed 2 weeks ago and my email was returned as undeliverable.
This is unacceptable. I've placed my orders i was impressed with the price and deal. Still waiting and no one is responding. I hate this and I am stressed about it. Please don't order from here. I jus... Se mere
Ruby and Daisy are a really good company supplying some plus size clothes , which I need . Clothes are fashionable and not frumpy and are good quality . Frustrating sometimes when clothes sell out... Se mere
Virksomhedsoplysninger
Om Ruby & Daisy
Skrevet af virksomheden
Welcome to the wonderful world of Ruby & Daisy - Here at Ruby and Daisy we aim to make women feel confident again in their clothing, but at reasonable, affordable pricing!
We are real women inspiring confidence through fashion and demolishing the unrealistic idea of the high street.
What you see is what you get, we are here to make you fall back in love with your wardrobe.
Take a look at our stunning collections on our website and get 15% off your first order when you subscribe to our mailing list.
We also have an active community group on Facebook where you will find our customers inspiring each other
We are real women inspiring confidence through fashion and demolishing the unrealistic idea of the high street.
What you see is what you get, we are here to make you fall back in love with your wardrobe.
Take a look at our stunning collections on our website and get 15% off your first order when you subscribe to our mailing list.
We also have an active community group on Facebook where you will find our customers inspiring each other
Kontaktoplysninger
Storbritannien
- rubyanddaisy.co.uk
3,0
Middel
407 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love it all
Love all the clothes & accessories a great choice
The live shows are great to see on real people
Only problem I have is some of the sleeves are a little tight on my arms
( could do with some measurements or gide or something on the sleeves) 🤔
22. maj 2023
Besvarelse fra Ruby & Daisy
Thank you for leaving us a great review , we will take on board your comments x
Good price fast delivery only…
Good price fast delivery only suggestion as it could have been an issue maybe wrap in a piece of tissue to protect bobbles on straw bag during transit
21. maj 2023
Besvarelse fra Ruby & Daisy
Thank you for the 5 stare review , the bags come to us in the clear plastic packing bags , we do not repackage them . However , we will take your feedback on board.
Quality not great
Quality not great. Seam at back of trousers stitching already giving way after one wear. Not the best quality clothing.
21. maj 2023
Besvarelse fra Ruby & Daisy
Sorry to hear that you are not satisfied with your purchase.Please email customer services ( with your order number ) regarding this issue and they will advise on how to return.
Love your clothes and shoes.
Love your clothes and shoes.
Delivery has been good so far.
23. april 2023
Besvarelse fra Ruby & Daisy
Thank you for the 5 star review
Everything easy to order and being kept…
Everything easy to order and being kept up to date with delivery
20. april 2023
Besvarelse fra Ruby & Daisy
Thank you for the 5 star review x
Fast service question ask reply quick
27. marts 2023
Besvarelse fra Ruby & Daisy
Thank your for taking the time to leave us a 5 star review x
Love Ruby and daisy
Love love Ruby and daisy lovely clothed great fun Facebook videos kept me going and laughing whilst laid up bought some great stuff just need my black leggings girls good honest people
3. april 2023
Besvarelse fra Ruby & Daisy
Thank you so much for taking the time to leave us such a lovely review. Hope you get well soon and keep enjoying our videos :) x
Lovely top
I ordered this top when it came back into stock . It arrived very quickly and I hung it up looking forward to wearing it but when I tried it on it was too tight across the bust , so sad to have to return it 😭. I have ordered a number of items from Ruby & Daisy and loved them all
6. april 2023
Besvarelse fra Ruby & Daisy
Nicola , thank you for taking time to leave us a 5 star review , despite the item you ordered not being suitable for you. x
I had ordered a number of items in…
I had ordered a number of items in advance of a trip away. When they actually arrived, there was a hole in one of the T-shirts. Unfortunately the customer service line just rang out and they phone line to the shop. Just went straight to answer phone even though the shop was open, it was incredibly difficult to get hold of anybody I resorted to email which was then unfortunately left until after the Easter holidays. I was offered a refund as the item I wanted was now no longer in stock. It’s just really frustrating I like Ruby and Daisy clothes and I always buy in the shop when I am up North. You just really need to get your customer service process in place to ensure that you will customers, feel confident. I
3. april 2023
Besvarelse fra Ruby & Daisy
Thank you so much for your feedback.
We are sorry to hear that you are unsatisfied with the service that you have reportedly received.
Unfortunately, our phone lines have been affected due to work being completed outside of our premises , which as you can appreciate , was completely beyond our control.
We were closed for the 4 days over the Bank holiday , which is why your email was not responded to until we were back in the business.
As a loyal customer of ours , you will know that our items sell through very quickly and we can not always offer a replacement for 'faulty' stock.
We pride ourselves on our customer service and have a Trustpilot rating of 4.7 , so this a very rare occurrence for us not to have been able to resolve with you.
Apologies for any inconvenience.
Excellent fit and fabric
4. april 2023
Besvarelse fra Ruby & Daisy
Thank you so much for the 5 star review x
Besvarelse fra Ruby & Daisy
Thank you very much for taking the time to leave us positive review x
Purchased jacket / trousers set
Purchased jacket / trousers set, very nice colour, at 5ft I need to shorten length. But happy with item.
27. marts 2023
Besvarelse fra Ruby & Daisy
Thank you very much for taking the time to leave us a review x
Highly recommended
Highly recommended. Fast delivery. Good quality products and true to website.
New styles frequent
Excellent customer service
2. april 2023
Besvarelse fra Ruby & Daisy
Thank you for leaving us such a fantastic review! Your support is greatly apreciated.
So easy to order from
So easy to order from. Magic trouser really are magic, the fit is fantastic, the price is great & they wash lovely. I now have 3 pairs & I will probably buy more!
2. april 2023
Besvarelse fra Ruby & Daisy
Thank you for your continued support and for taking the time to leave us such a fantastic 5 star review x
Trustworthy and Fashionable!
For years now I have had incredibly wonderful customer service and care, while providing beautiful Fashionable items!
Being in a different country (USA), it is fabulous to be able to trust a Boutique for high quality and standards!!💖
13. marts 2023
Besvarelse fra Ruby & Daisy
Thank you Jan , for such an amazing review. Your loyalty and continued support is greatly appreciated xxx
Besvarelse fra Ruby & Daisy
Thank you for taking the time to leave us a 5 star review x
Excellent in every way
Excellent in every way. Always been happy with my purchases. They are as described and wash and wear well. Customer service is excellent too. Wish all companies were as good to deal with.
13. marts 2023
Besvarelse fra Ruby & Daisy
Thank you so much for such a fantastic review, your support really means so much to us as a small business. It is feedback like this that inspires us and validates everything that we are trying to do. :)x
Love this shop good quality items and…
Love this shop good quality items and great prices
20. marts 2023
Besvarelse fra Ruby & Daisy
Thank you so much for leaving us a 5 star review x
I love R&D I have been buying for a few…I
I love R&D I have been buying for a few years. Love tham all and they are really good quality and they cater for all sizes 🙌🙌🙌👍💕💕
24. marts 2023
Besvarelse fra Ruby & Daisy
Thank you for the fantastic review Tracey, your continued support is greatly appreciated x
Great service and quality great
23. marts 2023
Besvarelse fra Ruby & Daisy
Thank you for taking the time to leave us a 5 star review x
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.