Scammers. Ordered a garbi suit jacket and unfortunately it did not arrive and they said it was lost by the DPD courier.They “apologised” and said the refund is being processed but it has been over two... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought quite a few products from Royal Eleven, products and packaging are also delivered immaculately. The trainers I’ve bought from them in 2 colours, and I’ve also got various other things such as a... Se mere
Virksomheden har svaret
Quick delivery on orders, top quality materials and craftsmanship in their items. I’m a cap man and most caps just don’t hit right when it comes to shape but these guys have got it down. Definitely re... Se mere
Virksomheden har svaret
I first purchased the all black cap from Royle Eleven which fits and looks great. I decided to order the tan cap which came and I wasn’t happy with the fitment. Customer service via Instagram DM made... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are reclaiming the concept of luxury clothing and delivering it to the street
Kontaktoplysninger
UNIT 50 MILLMEAD BUSINESS CENTRE, MILLMEAD ROAD, LONDON, Storbritannien
- 07957525303
- sales@royleeleven.com
- royleeleven.com
3,9
God
122 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Still not even had a shipping…
Still not even had a shipping notification after saying it would arrive next day
29. januar 2024
Good quality fast delivery
5. januar 2024
I placed an order for a navy hoodie and…
I placed an order for a navy hoodie and recieved a black one…. I have purchased a few items in the past and all has been good.
The product is still brilliant but disappointed the order was wrong
8. december 2023
Pain
Worn these shoes for one day and the sole on by left shoe is digging into my foot and hurting a lot
26. november 2023
Great quality of product coupled with…
Great quality of product coupled with great customer service.
31. oktober 2023
Product was faulty when I received it
5. november 2023
Don't waste your money
Don't waste your money. Items come up small, sent back a month ago after chasing for weeks for them to accept a return and still no refund. Better sites and clothing out there
4. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Royle Eleven
Hi Keyan,
Our customer service team sent multiple communications to you.
We responded to your email 8 mins after it was received by us at 11.04 am on Tuesday 26 September and we followed up with a text message and also communication on Facebook so our attention to your refund was fully actioned.
You have also been refunded weeks ago.
If you have any further issues please feel free to contact us further.
One of the best companies around
One of the best companies around, from customer service to the clothing and shoes, comfort and quality top notch
10. oktober 2023
Great product and service!!!
Not only do you receive high quality looking and made clothing from Royal Eleven, but the communication and service is also always of the highest order!!!
6. oktober 2023
Top service - top trainers
Missed the post a couple of times due to being away with work. Royle Eleven couldn’t do enough to ensure they re sent to a time that suited me.
High quality service with high quality goods.
Trainers very comfy - looks good - and high quality
29. september 2023
Trainers all ripped
Trainers all ripped. Still waiting 5 days in for a reply from customer service
2. oktober 2023
Besvarelse fra Royle Eleven
Hi Richie, we appreciate your feedback. We responded within 15 minutes of your initial email with how to return and our next steps in dealing with the defect. We have since replied with a follow up email and have provided these by email and text.
Poor product quality and even worse…
Poor product quality and even worse customer service when I tried to return the product
30. august 2023
Amazing service
Amazing service. Delivery was faster than I expected! Product quality is amazing. Bought a couple of hoodies and the fit is as described (tailored fitting). Sized up for perfect fit.
31. august 2023
Uopfordret anmeldelse
Delay with delivery
6. august 2023
The service is great.
The service is great, the price is spot on and package and quality is amazing.
1. juli 2023
The service is always top draw and the…
The service is always top draw and the products match the service. Delivery time is always spot on and presentation of products are always top quality. I will be a royleeleven customer forever and look forward to more new lines coming.
1. juli 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.