Scammers. Ordered a garbi suit jacket and unfortunately it did not arrive and they said it was lost by the DPD courier.They “apologised” and said the refund is being processed but it has been over two... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought quite a few products from Royal Eleven, products and packaging are also delivered immaculately. The trainers I’ve bought from them in 2 colours, and I’ve also got various other things such as a... Se mere
Virksomheden har svaret
Quick delivery on orders, top quality materials and craftsmanship in their items. I’m a cap man and most caps just don’t hit right when it comes to shape but these guys have got it down. Definitely re... Se mere
Virksomheden har svaret
I first purchased the all black cap from Royle Eleven which fits and looks great. I decided to order the tan cap which came and I wasn’t happy with the fitment. Customer service via Instagram DM made... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are reclaiming the concept of luxury clothing and delivering it to the street
Kontaktoplysninger
UNIT 50 MILLMEAD BUSINESS CENTRE, MILLMEAD ROAD, LONDON, Storbritannien
- 07957525303
- sales@royleeleven.com
- royleeleven.com
3,9
God
122 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Scammers
Scammers. Ordered a garbi suit jacket and unfortunately it did not arrive and they said it was lost by the DPD courier.They “apologised” and said the refund is being processed but it has been over two months. Now there website is gone and I’m not sure if they’ve blocked me instagram or if they’ve deleted thier account.
27. august 2024
Uopfordret anmeldelse
Has a small issue which was instantly…
Has a small issue which was instantly resolved. Great company
2. august 2024
Hat fits terribly and couldn’t return…
Hat fits terribly and couldn’t return it, swerve
26. juni 2024
Besvarelse fra Royle Eleven
Hello,
Thank you for the review, we will take onboard your feedback for the future. We can see you have purchased a few caps before however this a new experience on the product. We cannot see you contacted customer service or requested a return/refund on our returns portal so unfortunately not been able to provide you with any assistance.
If you do require assistance please do get in touch.
Royle Eleven
Good customer service !
23. juni 2024
Besvarelse fra Royle Eleven
Thank you for your positive review! We’re glad to hear about your experience and appreciate your support. - Royle Eleven
Besvarelse fra Royle Eleven
Thank you for your positive review. - Royle Eleven
Great quality and well designed clothing line
Quality clothing line, well designed and made. People are easy to speak to.
17. maj 2024
Besvarelse fra Royle Eleven
Your feedback is invaluable to us. Thank you for taking the time to share your positive review. - Royle Eleven
Great communication as always with fast…
Great communication as always with fast delivery. Even on a bank holiday.
Professional personable company with of course class trainers and clothing .
Highly recommended indeed
5 ⭐️ always .
3. maj 2024
Besvarelse fra Royle Eleven
Thank you for your kind words! We’re glad you had a positive experience with us. - Royle Eleven
Besvarelse fra Royle Eleven
Thank you for the 5-star review! We’re thrilled to hear that you had a quality experience with our product. - Royle Eleven
Premium clothing and service
Bought quite a few products from Royal Eleven, products and packaging are also delivered immaculately. The trainers I’ve bought from them in 2 colours, and I’ve also got various other things such as a couple 2 piece co-ord summer outfits and some snap backs, everything has a premium feel! Highly recommend
18. marts 2024
Besvarelse fra Royle Eleven
We are incredibly grateful for your 5-star review. - Royle Eleven
5 star customer service:)
21. marts 2024
Besvarelse fra Royle Eleven
Thank you for your 5-star review. - Royle Eleven
excellent customer service
13. marts 2024
Besvarelse fra Royle Eleven
Thank you for your positive review. We’re committed to delivering excellent service. - Royle Eleven
Great styles
17. marts 2024
Besvarelse fra Royle Eleven
Thank you for your feedback and 5-star review. - Royle Eleven
100% recommend Royle Eleven
Quick delivery on orders, top quality materials and craftsmanship in their items. I’m a cap man and most caps just don’t hit right when it comes to shape but these guys have got it down. Definitely recommend and will be purchasing more garments to add to the growing collection 👍🏼
9. marts 2024
Besvarelse fra Royle Eleven
Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience with our product and service. - Royle Eleven
Outstanding Customer Service
Royal Eleven is a brand I have loved since the start. Their products are always of the highest quality, yet affordable prices. Delivery was again very prompt while the customer service and communication regarding my order was 1st class.
29. februar 2024
Great quality of clothes and a great…
Great quality of clothes and a great fit.
Trainers are very comfy.
29. februar 2024
Plenty of communication regarding an…
Plenty of communication regarding an order I had to exchange
27. februar 2024
My wife ordered me a top for my…
My wife ordered me a top for my birthday which didn’t fit. We returned the garment and was offered a credit note. We requested a refund and told this was fine. It has now been 3 weeks and we are yet to receive the refund. Lots of chasing and promises of returning the money but to no avail.
5. februar 2024
Uopfordret anmeldelse
Besvarelse fra Royle Eleven
Thank you for your positive review! We are grateful we could provide you with a great service. Appreciate your support. - Royle Eleven
Don’t order from this company
Don’t order from this company. Quality is poor and the return service is terrible. Over charged to return the goods and over a month later they still haven’t registered the return. Avoid.
23. februar 2024
Uopfordret anmeldelse
First Class
As always amazing service and top quality products.
highly recommended 100%
1. februar 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.