Royalcraft Anmeldelser 

What can I say? Royalcraft; what a truly amazing company! I bought a large grey motorised pergola, and it was delivered and swiftly assembled by such an amazing team of three guys; Pav, Simon and Jack. These guys really cared about my property, but more than that my happiness, nothing was too much trouble.
I have always believed that it stems from the top, and the man at the top is Richard; who is the most kind, compassionate, caring person. The liaison with Royalcraft was brilliant. I would highly recommend this company; I am so happy with my large motorised pergola; it has changed my life. Thank you guys so much.

Very happy customer .Ordered box it came in three days.very easy to put together and plenty of room to put all of the cushions off corner sofa and egg chair in .would highly recommend Royalcraft

Good prompt service. Delivery went well.

Overall very pleased with the product quality and service received.
We first noticed the furniture set was available from M&S and were just about to buy it when their ordering system was taken offline as a result of the unfortunate cyber attack.
Whilst looking for alternatives I came across the product we wanted direct from Royalcraft… and as a bonus it was over £100 cheaper and free delivery!
Communication throughout the process was excellent and in particular from the delivery partner BJS who in addition were able to resolve an address issue without any input from myself.
Delivery was on time and the delivery team were professional, helpful and polite.
Product was easy to assemble and looks great. We are now enjoying the benefits with the good weather.
Great job all round. 👍

Arrived as expected. Quality of furniture good. Easy to assemble. Hopefully it will last as long as the previous set

Delivery arrived early and they very helpfully agreed to carry the parcels to the summerhouse.

I didnt like the 2 small areas of wood filler and I didn't like having to drill out the fixing holes which were too small but overall I am very pleased with the product, the price and the service so I gave it 4 stars

Stylish garden furniture delivered quickly.
Some construction required, most of which was clearly shown how to do in the diagrams. There were a few fixings that didn't quite line up, so they had to go in on an angle.
Pleased with our purchase.

Easy ordering process.
Good communication re:order updates and delivery (including tracking).
Great quality parasol at this price point.
Will definitely consider Royalcraft for future purchases.

every thing was ok the item the packing of the item the item itself . thankyou.

The online ordering process and delivery of the parasol was straight forward and on time.

The delivery went very smoothly and quickly and we are really pleased with the product. My wife at first straight away loved the chairs but was a bit bothered about the table top being too bright but she has been won over and loves it now after she put a small piece of pottery at its centre.

We've recently taken delivery of the Roma lounge set, matching sun loungers and bistro set. I'm delighted with the furniture, it's beautifully made and looks amazing in our garden. I love that there is such a variety of furniture in the Roma collection. Highly recommend !

I ordered the Napoli Companion Set, which arrived on time and was easy to assemble. However, there was small damage to one of the backrest panels, which was disappointing. Also, some parts of the wood were not sanded down as well as on the two previous pieces of furniture I purchased - it is rough to the touch.

Efficient and timely delivery.

Excellent product, delivered promptly

Although we had some issues the staff were excellent at assisting in solving the problem. I found emails, as they always are, can be misconstrued but I phoned each time and can't fault the service I received.

Product was lovely just not to my taste but an absolutely awful company to deal with if you need to return. To arrange a collection took 3 phone calls multiple emails and texts. Payment for collection also challenging felt like I was the customer service team. It took 20 DAYS FOR A REFUND from collection. For context that’s 17 wokring days. I would never order from them again.