Roseparking Anmeldelser 

Avoid this company at all costs.
They returned my car with visible damages. When I pointed this out to the driver, he told me to email their office with photos and then quickly left the scene. I sent a detailed email with all the evidence but received no response. Since then, I have tried to contact them multiple times and every time I am told to “send an email,” which they consistently ignore.
This behaviour is dishonest and evasive. I believe this company is running a scam and I am now preparing to take legal action.

Last night I sent a complaint against this company for unacceptable service, as the wait time to deliver my car upon return was 45 minutes.

Minutes after sending that message, things got much worse. The police telephoned me to say that the driver delivering my car was driving "like a madman" without lights on at 10:00 at night, tailgating, and texting. They apprehended him and delivered my car safely to me. The police report number for this incident is 8203/280725. The incident took place on 29 July 2025 at about 22:00.

Rose Parking, operating in this instance under the name Park Point Meet and Greet, is clearly a disreputable company and Compare Your Parking should not be offering their services.

There is no website for this company and no email address. I have demanded a full refund of the £56.39 I paid for the service, plus the £6.00 airport drop-off charge to APCOA (payment ref 30030508) which I was required to pay last night.

From taking more than 40 minutes to arrive to collect the car and giving me no receipt of any kind, they made things much worse when on our return I rang them to advise we had arrived at Terminal 5 and after repeatedly advising terminal 5, they turned up at terminal 2. I asked them to send the driver and car to us but they said the drivers didnt carry money so could not buy a parking ticket. This forced the 4 of us travelling to catch a train to terminal 2 and eventually collecting the car more than 1.5 hours later. In addition, the delays increased the parking charges which I don't expect I will get back. Their staff on the phone spoke very poor Enghlish and did not understand very easy instructions. A very bad experience and I would not recommend this outfit to anyone. They are very unprofessional and have no empathy whatsoever.

DO NOT USE !!!! 2 hr wait for car. Only parked 3 miles away Blamed traffic. Guess what. No traffic when I left airport. How strange. Every time I rang they said 15 mins Well I think that’s what they said as English language was very very very poor Be surprised if they even held a licence

I had a great experience using this parking facility. The location was easy to find, and there was plenty of space available even during peak hours. The area was clean, well-lit, and felt safe, which gave me peace of mind leaving my car there. The entry and exit process was smooth and efficient, and the staff is friendly and helpful. Prices were reasonable for the location, and I’d definitely use this parking spot again in the future. Highly recommended!

Very good service. Will definitely choose next time⚡️

Really impressed with Roseparking. Pick up was simple, and they were very prompt on bringing the car back.:-)

We will use again!

Easy, reliable and professional service . Will certainly book again . Virtually no waiting and service as described . Thank you

Very efficient easy to use excellent service only one little thing would be great if they could wipe window screen

Timely pickup and drop off.. great experience overall

The drivers were very polite,professional and always on time

Good service good communication, only minor setback was I was not aware that had to pay for parking on dropping and collection

Great service and very competitive. On time collecting and delivering. No fuss. No frills. Very good. We will definitely book again.

Excellent service very helpful staff and very polite. Staff gyuided me through the process .Recommended by my family friend
Thanks

I had a great experience with Rose Parking at Heathrow! They were punctual and provided excellent service. I accidentally booked the wrong return date, but they were still able to get my car back to me quickly. I really appreciate their help and would highly recommend them!

I used Rose meet and greet heathrow parking service. Car collection was ontime and handover of car was ontime and polite driver who took care of the car. My flight landed late but still the team was very helpful in handing over my car. I am using them again and rebook for my next trip. Had a good experience and will highly recommend Rose parking service.

Really good service! The team went above and beyond to help me with a last minute change and accomodating in short notice. Would definitely recommend

Terrible! DO NOT USE.
Given phone number to use half an hour before arrival. Number not in use, discontinued.
No one at parking area.
Had to rebook parking elsewhere. Nightmare as time was running out to catch plane on time.
JUST DON’T BE TEMPTED TO BOOK NOT WORTH IT!

Unfortunately there isn’t a minus stars option, I had my car handed back to me with huge scuffs on my alloys with fresh yellow paint which was also present on the tire. Then when calling to address the issue they try pulling wool over my eyes saying the damage was there before. They told me over the phone that they had their own images of my car after I had dropped it off to them, which they later denied, saying it was my responsibility to take my own photos. I have politely messaged them multiple times trying to discuss the issue, however they reply to me in broken English that does not make sense. The replies also come across very rude. Now they have completely stopped replying and don’t answer any phone calls even in their working hours.

This company uses compareairportdeal to cover their tracks and fob you off to a non existent company
I tried to cancel my booking and rose parking referred me back to the above mentioned.There was only an email which was non responsive.
If you want to take a chance and save a few quid then go for it. I wouldn’t touch them again with a barge pole.
Good luck if you use them 🤞