roomie-design.com Anmeldelser 

Great quality good fit, first one I bought is beautiful but really oversized check measurements

Hi.
Thank you I received my quilt cover. Excellent quality and feel luxurious. Love it. Your service is excellent and easy to order

Ordered exact same duvet set to replace original and the new one got delivered but was a completely different fabric and colour. Not the same type of fabric or print as originally purchased. Dull, not the same solid blue, more aqua/teal, floral print not vibrant and blurry and larger over span of duvet and pillows. Looks and feels cheap in comparison to original duvet set purchased. Wrote customer service, sent photos showing the difference. Completely ignored in response. 10/10 do not recommend.

I couldn’t be happier with the several experiences l have had through the many purchases l have made. The quality, customer service and attentiveness is excellent. The only improvement that should be made is the additional AED15 which is requested at the time of delivery. This should be flagged in advance for safety precautions.

Love the colours,designs and texture of the material 😍

Not received my product as yet but upto now they have done exactly what it says on the tin 😃

I ordered the Fern Duvet Cover Set and was very disappointed by the quality of both the fabric and the finish. The fabric is very thin and flimsy, it's soft but certainly doesn't feel like Egyptian Cotton and certainly not 500 thread count. The seam finishing is very sloppy with long bits of thread hanging from every corner, and the thread used in the seams shrinks in the wash more than the fabric so after two washes the edges are already all crumpled up. For the price it's completely unacceptable quality so very disappointed, won't use this store again.

It’s amazing experience, I am love very much

I absolutely love the feel of this range of bedding.
It seems to envelop you with sheer luxury and comfort

Poor Quality on the Lycocell Duvet Cover. Inside straps to hold duvet in place are either not there or barely a string. Also, color was completely wrong and customer service will not respond. I have send at least 2 emails to them and wrote to them through their website. Also, my duvet cover was shipped from China.

DO NOT BUY FROM THIS COMPANY! Item was completely wrong colour, since then I have returned the item for a refund, have not received a refund, will not reply to emails or massages.

Upon receiving the items, I was genuinely delighted with their quality and appearance. I was so impressed that I recommended your brand to a friend. However, after only a few uses, the items have not lived up to the initial impression. Specifically:

The color has noticeably faded, which is unexpected after such a short period of use.
The zipper has broken completely, rendering the duvet cover unusable.
The stitching where the duvet attaches to the zipper has come undone.
These issues are quite disappointing, as I had high expectations for the quality and durability of your products based on their initial presentation.
I reached out to team with my concerns without response from anyone

Absolutely disgusting completely wrong colour no apology no refund no nothing. Be ware expensive very disappointed

I’ve been a loyal Roomie Design customer for 4 years now, treating myself to their luxury bedlinen from time to time. The quality is consistently exceptional, and sleeping in their bedding is such a pleasure. No matter what, I always find myself coming back to Roomie for their beautiful designs and unmatched comfort.

Ordered on 4 Dec and still no update on shipping 8 days later :(

I am delighted with this high quality product and will order again 100%.
The bed linen looks even more beautiful in real life than on the monitor and is beautifully made.
The service from the Roomie team is super friendly and more than accommodating and helpful.

Just an FYI that this company does not resolve customer complaints. They also use a third party delivery like DHL. They sent my package to my previous address; the address was given in error by my partner who didn't realize I had moved to a new location. I have no access to the previous apartment address, therefore I do not have the item. Roomie Design offered NO RESOLUTION. They were not willing to either re-ship the item, or to refund my purchase. They claim since the delivery driver sent a photo of the item at the address (which could have been anywhere since it was an apartment complex) that they are not obligated to reship the item or refund my money. This company is based in Italy and only communicates through email and online chat, a big red flag for customer service. I am out of $200 for so called luxury bedding. Terrible customer resolution skills!

Great customer service - I made a mistake with my order, and they sent me two extra pillowcases for free! This was completely my fault, so it was very kind of them.

Excellent customer service. Excellent quality bedding sets . I’m saving up and coming back . You will not be sorry investing in these 💝💝