I received an invitation to participate in a RONIN-led study through LinkedIn. The study was straightforward and required no significant time commitment. The company claims they aim to issue payment w... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I received an invitation to participate in a RONIN-led study through LinkedIn. The study was straightforward and required no significant time commitment. The company claims they aim to issue payment w... Se mere
Virksomheden har svaret
I completed a survey for project 85386, but I have not received any payment after one month. This company cannot meet its own deadline and has not answered my email. I am able to prove my previous e... Se mere
Virksomheden har svaret
Ronin are just about the worst professional survey organisation for timely payment. Not only are there long waits for research to conclude (over a month) before you can request payment, but after sele... Se mere
Virksomheden har svaret
OK – so, market research online. First question: is it a scam? Are they really going to pay what they say, or am I about to find my face cloned and used to rob digital banks or buy yachts in the B... Se mere
Virksomheden har svaret
RONIN conducts market research and data collection services to address the needs of large corporations as well as research agencies in the B2B, healthcare and technology sectors. We have offices in the UK (London and Lancaster), USA, Germany, Hong Kong, and recently Portugal. In 2023, we conducted over 400 international B2B market research projects annually across multiple countries in more than 80 markets and over 40 languages. RONIN excels in recruiting and interviewing elusive target audiences for both quantitative and qualitative research. With multilingual capabilities, our research is conducted via telephone and online from our data collection centre. We specialise in a range of services such as CATI, digital & desk recruitment in North America, Europe, Central and South America, EMEA, and Asia. We leverage online and phone-based (CATI) methodologies to unlock valuable insights.
Harling House, 47-51 Great Suffolk St,, SE1 0BS, London, Storbritannien
Har besvaret 62 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ich wurde mit dem Versprechen einer Umfrage gelockt, bei der ich durch die Teilnahme 30 € erhalten sollte. Das Telefonat dauerte rund zwölf Minuten, und das Ausfüllen des Formulars nochmals etwa fünf Minuten. Am Ende gab es jedoch KEIN GELD – man teilte mir mit, es gäbe bereits genügend Antworten in meiner Kategorie. Reine Zeitverschwendung.
I received an invite to participate in a RONIN-led study through LinkedIn. The study itself was straightforward with no overwhelming time commitment. My one quibble with the process was receiving payment. The company states that they aim to discharge payment within 30 days after you provide your preferred payment method. The payment was made to my PayPal account closer to 40 days after I provided my information. I would recommend the company with the caveat that a little extra patience may be required.
Very polite and friendly onboarding staff. They explain from the beginning that payment can be anywhere from 4 - 6 wks - can be a bit of a long time waiting, but they answer and reassure very well. The research itself was interesting and useful to take part in. Thank you RONIN
I've taken two surveys that both had a few industry specific questions that have been in the back mind for some time.
It was nice to at least have my opinion and thoughts go somewhere and get rewarded for it.
One of the rewards did get delayed a bit, but I just sent a query after some time and I remembered about it and got the reward shortly after.
Wonderful experience with RONIN Studies. Reward Payment was successfully received within time and their Support team is a great customer service oriented one! I would highly recommend them.
Provided survey responses to RONIN a couple of times and they have always provided a voucher in return. Thank you.
Reliable platform as they provide the rewards of promised but need a bit rigorous follow-up for the same. Well recommended..
No payment - waiting the initial month after first contacting them about payment (several months after completing my work) and have been told each time to wait ANOTHER month.
Emails back from them are short and rude, template responses suggesting if I really need help I can wait another month.
Concerned this one is a scam.
Staff have poor attitude - I recently visited Ronin and was disappointed by the customer service experience. The female staff I encountered displayed a poor attitude, coming across as unhelpful and dismissive. Despite my attempts to get assistance and clarify some menu questions, they showed no discretion and respect for their guests whispering amongst themselves whilst staring at our table, not to mention the responses felt curt and indifferent. For a place with such a reputation, I expected a much warmer and more professional interaction. Unfortunately, this significantly impacted my overall experience. Hope management takes note and works on improving staff attitude and customer engagement.
Dear Team Ronin,
Greetings. I recieved my payout today and it has refelected in my paypal account today. Thanks for the same. I would admit i was a bit skeptic, but i would like to ensure everyone, the payment may be delayed at times, but the system is genuine. In fact the support team was also very very prompt in escalating the slightly delayed payout issue. The person who referred also connected with me on mail to assure me of the same. So overall it has been a great experience and I sincerely look forward to contribute in future as well.
I have been waiting more than 8 weeks for my “reward” or “incentive” after taking my time to fill out a survey in which I am an expert in my field. It has reached the point they are not even responding to my emails about when I can expect my “payment”. Really not impressed with how this has gone.
I have participated in two studies so far and the entire process from initial contact to payment of the reward was professional and very polite. The studies itself, though being totally different from a methodological point of view, appeared thorough, rigorous and absolutely trustworthy. I feel that my data is in good hands.
I have participated with Ronin surveys a few times now and I've never had an issue. Or should I say major issue. A payment took a while to process on the last one, but it was resolved quickly and efferently. The survey's are fun and insightful and I look forward to doing more.
Subject: Pending Payment Request
Dear Sir/Madam,
I participated in the survey on June 10, and after three months, I received the link to choose my payment method on September 2. According to the information provided, the payment was supposed to be processed and credited to my PayPal account within one month; however, this has not occurred.
I have already sent several emails requesting clarification, but I have received no response. It has now been more than a month since I selected my payment method, and the payment has still not been credited. I therefore request that my payment be processed immediately and that I be informed of the status of the transaction.
On the RONIN Studies website, it shows that my payment has been pending since September 2. In other words, the deadline they guaranteed for my payment has already passed, and nothing has been processed so far.
I look forward to your urgent response.
Sincerely,
Flaviana Gomes
Hier werden Online-Studien durchgeführt und Honorare von 35 Euro geboten. Viel Druck wird auf die zeitige Beantwortung aufgebaut. Die Umfragen sind zeitaufwändig. Danach hört man nichts mehr und kein Honorar wird bezahlt.

Besvarelse fra RONIN
I would like to revise my earlier opinion regarding the RONIN studies, as I have now received my rewards. I appreciate the resolution and hope that, in the future, the reward transactions will be processed more efficiently to avoid any misunderstanding or doubt.

Besvarelse fra RONIN
Good experience and happy to contribute to this research. Does however take some time to receive incentive.

Besvarelse fra RONIN
Excellent group, expert in market research etc.

Besvarelse fra RONIN
Good experience with Ronin survey
Get contacted to complete survey couple of times.
Payment once claimed, takes a while to process and be sent out if a gift card is claimed and have to chase up. Once ticket is logged, things move.
Tip: Paypal payout seems to be quicker.

Besvarelse fra RONIN
At first all is great - clear and completed the work. Payment however has been months in the making and constant follow up with gaslighting to indicate they’ve sent things they didn’t. Yes, I did get paid but will never respond to them again. What a horrible process and longest payment cycle ever.

Besvarelse fra RONIN
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