Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I received an invitation to participate in a RONIN-led study through LinkedIn. The study was straightforward and required no significant time commitment. The company claims they aim to issue payment w... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

I completed a survey for project 85386, but I have not received any payment after one month. This company cannot meet its own deadline and has not answered my email. I am able to prove my previous e... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Ronin are just about the worst professional survey organisation for timely payment. Not only are there long waits for research to conclude (over a month) before you can request payment, but after sele... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

OK – so, market research online. First question: is it a scam? Are they really going to pay what they say, or am I about to find my face cloned and used to rob digital banks or buy yachts in the B... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Analyseinstitut

Skrevet af virksomheden

RONIN conducts market research and data collection services to address the needs of large corporations as well as research agencies in the B2B, healthcare and technology sectors. We have offices in the UK (London and Lancaster), USA, Germany, Hong Kong, and recently Portugal. In 2023, we conducted over 400 international B2B market research projects annually across multiple countries in more than 80 markets and over 40 languages. RONIN excels in recruiting and interviewing elusive target audiences for both quantitative and qualitative research. With multilingual capabilities, our research is conducted via telephone and online from our data collection centre. We specialise in a range of services such as CATI, digital & desk recruitment in North America, Europe, Central and South America, EMEA, and Asia. We leverage online and phone-based (CATI) methodologies to unlock valuable insights.


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

250 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 62 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Teilnahme an Umfrage ohne Gegenleistung

Ich wurde mit dem Versprechen einer Umfrage gelockt, bei der ich durch die Teilnahme 30 € erhalten sollte. Das Telefonat dauerte rund zwölf Minuten, und das Ausfüllen des Formulars nochmals etwa fünf Minuten. Am Ende gab es jedoch KEIN GELD – man teilte mir mit, es gäbe bereits genügend Antworten in meiner Kategorie. Reine Zeitverschwendung.

24. oktober 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Worth the Time/Effort with a Small Caveat

I received an invite to participate in a RONIN-led study through LinkedIn. The study itself was straightforward with no overwhelming time commitment. My one quibble with the process was receiving payment. The company states that they aim to discharge payment within 30 days after you provide your preferred payment method. The payment was made to my PayPal account closer to 40 days after I provided my information. I would recommend the company with the caveat that a little extra patience may be required.

23. oktober 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Very polite and friendly onboarding…

Very polite and friendly onboarding staff. They explain from the beginning that payment can be anywhere from 4 - 6 wks - can be a bit of a long time waiting, but they answer and reassure very well. The research itself was interesting and useful to take part in. Thank you RONIN

8. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Two surveys experience

I've taken two surveys that both had a few industry specific questions that have been in the back mind for some time.

It was nice to at least have my opinion and thoughts go somewhere and get rewarded for it.

One of the rewards did get delayed a bit, but I just sent a query after some time and I remembered about it and got the reward shortly after.

21. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No payment

No payment - waiting the initial month after first contacting them about payment (several months after completing my work) and have been told each time to wait ANOTHER month.

Emails back from them are short and rude, template responses suggesting if I really need help I can wait another month.

Concerned this one is a scam.

29. juli 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Staff have poor attitude

Staff have poor attitude - I recently visited Ronin and was disappointed by the customer service experience. The female staff I encountered displayed a poor attitude, coming across as unhelpful and dismissive. Despite my attempts to get assistance and clarify some menu questions, they showed no discretion and respect for their guests whispering amongst themselves whilst staring at our table, not to mention the responses felt curt and indifferent. For a place with such a reputation, I expected a much warmer and more professional interaction. Unfortunately, this significantly impacted my overall experience. Hope management takes note and works on improving staff attitude and customer engagement.

10. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Awsome support from Team Ronin

Dear Team Ronin,
Greetings. I recieved my payout today and it has refelected in my paypal account today. Thanks for the same. I would admit i was a bit skeptic, but i would like to ensure everyone, the payment may be delayed at times, but the system is genuine. In fact the support team was also very very prompt in escalating the slightly delayed payout issue. The person who referred also connected with me on mail to assure me of the same. So overall it has been a great experience and I sincerely look forward to contribute in future as well.

9. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Did not pay reward

I have been waiting more than 8 weeks for my “reward” or “incentive” after taking my time to fill out a survey in which I am an expert in my field. It has reached the point they are not even responding to my emails about when I can expect my “payment”. Really not impressed with how this has gone.

31. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very positive experiences

I have participated in two studies so far and the entire process from initial contact to payment of the reward was professional and very polite. The studies itself, though being totally different from a methodological point of view, appeared thorough, rigorous and absolutely trustworthy. I feel that my data is in good hands.

7. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I have participated with Ronin surveys…

I have participated with Ronin surveys a few times now and I've never had an issue. Or should I say major issue. A payment took a while to process on the last one, but it was resolved quickly and efferently. The survey's are fun and insightful and I look forward to doing more.

7. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Subject: Pending Payment Request

Subject: Pending Payment Request

Dear Sir/Madam,

I participated in the survey on June 10, and after three months, I received the link to choose my payment method on September 2. According to the information provided, the payment was supposed to be processed and credited to my PayPal account within one month; however, this has not occurred.

I have already sent several emails requesting clarification, but I have received no response. It has now been more than a month since I selected my payment method, and the payment has still not been credited. I therefore request that my payment be processed immediately and that I be informed of the status of the transaction.
On the RONIN Studies website, it shows that my payment has been pending since September 2. In other words, the deadline they guaranteed for my payment has already passed, and nothing has been processed so far.

I look forward to your urgent response.

Sincerely,
Flaviana Gomes

2. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Keine Honorarzahlung

Hier werden Online-Studien durchgeführt und Honorare von 35 Euro geboten. Viel Druck wird auf die zeitige Beantwortung aufgebaut. Die Umfragen sind zeitaufwändig. Danach hört man nichts mehr und kein Honorar wird bezahlt.

6. oktober 2025
Uopfordret anmeldelse
RONIN-logo

Besvarelse fra RONIN

Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie diese Erfahrung gemacht haben. Um Ihre Teilnahme und die ausstehende Vergütung prüfen zu können, bitten wir Sie, uns unter rewards@help.roninstudies.com die Details der Studie mitzuteilen, einschließlich der Projektreferenznummer oder der registrierten E-Mail-Adresse.

Bitte erwähnen Sie in Ihrer Nachricht „Trustpilot Review“, damit wir Ihre Anfrage direkt mit diesem Fall verknüpfen können.

Mit freundlichen Grüßen
RONIN Studies Team

Bedømt til 4 ud af 5 stjerner

Improving the Efficiency of Reward Transactions

I would like to revise my earlier opinion regarding the RONIN studies, as I have now received my rewards. I appreciate the resolution and hope that, in the future, the reward transactions will be processed more efficiently to avoid any misunderstanding or doubt.

7. juli 2025
Uopfordret anmeldelse
RONIN-logo

Besvarelse fra RONIN

We’re sorry to hear about your experience and understand your frustration. To help us follow up on your reward, please contact us at rewards@help.roninstudies.com with your study details, including the project reference number or registered email.

Please mention “Trustpilot review” in your message so we can link your enquiry to this case.

Best regards,
RONIN Studies Team

Bedømt til 4 ud af 5 stjerner

Good experience and happy to contribute…

Good experience and happy to contribute to this research. Does however take some time to receive incentive.

1. oktober 2025
Uopfordret anmeldelse
RONIN-logo

Besvarelse fra RONIN

Thank you for your feedback. We’re glad you had a positive experience and appreciate your patience with the reward process. We’re also working to improve our reward system to make it smoother in the future.

Best regards,
RONIN Studies Team

Bedømt til 5 ud af 5 stjerner

Excellent group

Excellent group, expert in market research etc.

29. september 2025
Uopfordret anmeldelse
RONIN-logo

Besvarelse fra RONIN

Thank you for your kind words. We’re delighted you had a positive experience and look forward to welcoming you again.

Best regards,
RONIN Studies Team

Bedømt til 4 ud af 5 stjerner

Good experience with Ronin survey

Good experience with Ronin survey
Get contacted to complete survey couple of times.
Payment once claimed, takes a while to process and be sent out if a gift card is claimed and have to chase up. Once ticket is logged, things move.
Tip: Paypal payout seems to be quicker.

26. september 2025
Uopfordret anmeldelse
RONIN-logo

Besvarelse fra RONIN

We appreciate your feedback and are pleased you had a good experience. Thank you also for sharing your helpful insights.

Best regards,
RONIN Studies Team

Bedømt til 1 ud af 5 stjerner

At first all is great… and then ugh

At first all is great - clear and completed the work. Payment however has been months in the making and constant follow up with gaslighting to indicate they’ve sent things they didn’t. Yes, I did get paid but will never respond to them again. What a horrible process and longest payment cycle ever.

19. september 2025
Uopfordret anmeldelse
RONIN-logo

Besvarelse fra RONIN

Dear Campbell,

Thank you for sharing your experience with us. We are very sorry the payment process took longer than expected and caused frustration, even though your reward was eventually received. We are working to improve this and hope that, if you choose to join us again, your next experience will be much smoother.

If you would like to provide more details, please email us at rewards@help.roninstudies.com and mention “Trustpilot review” so we can link your enquiry to this case.

Kind regards,
RONIN Studies Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere