Roen Health Anmeldelser 

56
TrustScore 2 ud af 5

2,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Roen was quick and easy to sign up for. Answering the questions and providing the information needed, they were quick to have my wt loss plan and was sent to my door quickly. Starting the process, the... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I was charged twice, two different amounts, for my medication refill. Neither charge matched the amount of medication I actually received. I have requested a refund of my money and have heard nothing... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I had ordered a vial of semi gluten and I wasn’t monitoring my credit card because it was automatic paid and my husband was ill at the time and I didn’t check the charges. I checked this month and ro... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Do NOT trust this company! They will rip you off big time! We canceled our membership well within the required time but 2 months later, they're still taking money out of my account! I never even got t... Se mere

Virksomhedsoplysninger

  1. Vægttab
  2. Wellnessprogram

Skrevet af virksomheden

Roen Health is a modern telehealth provider focused on personalized weight loss and wellness care. We connect patients with licensed providers and pharmacy partners across the U.S. to deliver safe, effective treatment plans tailored to individual goals. With a commitment to transparency, clinical integrity, and compassionate support, Roen Health empowers you to take charge of your health—on your terms.


Kontaktoplysninger

2,0

Under middel

TrustScore 2 ud af 5

56 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 79 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,0

Alle anmeldelser

(56)

55 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

They charged me twice for services I…

They charged me twice for services I never received. And refused to refund my money. They are basically stealing and dont seem to care. I would NEVER recommend them.

5. maj 2026
Uopfordret anmeldelse
Roen Health-logo

Besvarelse fra Roen Health

Hi Ericka, we never want anyone to feel that they were charged for services they didn't receive, and we're sorry this has been your experience. We understand how upsetting it would be to see multiple charges on your account and feel that your concerns weren't fully resolved. We'd like to clarify that the $39 initial charge is for your first month of membership, which includes access to our medical provider and care team. After the introductory month, the membership renews at $135 per month unless it is canceled before the next billing date, as outlined during sign-up.

We can also confirm that your Weight Loss Membership has already been canceled, so there will be no future membership charges. We'd appreciate the opportunity to review the charges on your account and address your concerns in detail. Please feel free to email support@roenrx.com. Our team will be glad to help you. You may also call us at +1 (406) 720-4493, and we'll be happy to go over everything with you.

Bedømt til 1 ud af 5 stjerner

Cancelation of my account and still…

Cancelation of my account and still could not get a refund although medication was never received. This company does not stand behind what their site says.

12. maj 2026
Uopfordret anmeldelse
Roen Health-logo

Besvarelse fra Roen Health

Hi Ladonna, It's concerning to hear that your account was canceled, yet you were still left with concerns about the charges even though you never received your medication. We understand why that would be frustrating, and we're sincerely sorry this has been your experience. We'd appreciate the opportunity to review your account and the charges in question.

Please feel free to email support@roenrx.com. Our team will be glad to help you. You may also call us at +1 (406) 720-4493, and we'll be happy to review everything with you.

Bedømt til 1 ud af 5 stjerner

Avoid Roen Rx At All Costs

Avoid Roen Rx At All Costs: A Complete Bait-and-Switch Scam
The "Membership" Trap
They lure you in with a promotional rate of $39 for the first month, making you believe this is an affordable, straightforward path to getting your medication. But read the fine print—or rather, try to find it, because their advertising is incredibly deceptive. After that first month, the price quietly skyrockets to $135 every single month. 
Here is the absolute worst part: that $135 gets you absolutely nothing. They intentionally make it seem like this recurring fee covers the cost of your actual medication, but it doesn't. It is strictly a "membership fee." You are paying $135 a month just for the privilege of using their platform, and you still have to pay completely out-of-pocket for the prescriptions on top of that. It is a complete scam. 
The Cancellation Nightmare
When you inevitably realize you are being ripped off and try to leave, the real headache begins. Their system is actively designed to keep billing you. When you go through the cancellation process, they will continue to charge your credit card. When you confront them about it, their excuse is incredibly shady: they will tell you that you did successfully cancel your original account, but that you somehow created a "second account" that you forgot to cancel, and that is the one being billed. It is a predatory tactic designed to hold your wallet hostage while blaming you for a phantom subscription.
Non-Existent Customer Care
Don't expect any help resolving these fraudulent charges, either. Customer care is impossible to deal with. It takes forever to get a response, and when you finally do, you cannot get anything done. No one takes accountability, they read from useless scripts, and they refuse to fix their deceptive billing practices.
The Verdict
Be very careful! Do not give Roen Rx your credit card information. What looks like a $39 medication solution is actually a recurring $135-a-month trap for a useless membership, backed by shady cancellation loopholes and abysmal customer service. Save your money and stay far away!

1. april 2026
Uopfordret anmeldelse
Roen Health-logo

Besvarelse fra Roen Health

Hi Daniel, we appreciate you taking the time to share your experience. We're sorry to hear that the pricing, membership, and cancellation process did not meet your expectations. We understand how frustrating it would be to feel that the $39 introductory membership, the recurring $135 membership fee, and the separate medication costs were not as clear as you anticipated. We also recognize how concerning it is to feel that your cancellation and billing concerns were not fully resolved.

Our program is membership-based, with the introductory $39 covering your first month of membership. After that, the membership renews at $135 per month unless canceled before the next billing cycle. This membership provides continued access to your medical provider, care coordinator, and our platform, while medication is billed separately based on the prescribed dosage. We also offer prior authorization to determine whether your insurance may cover a brand-name weight loss medication.

We'd genuinely appreciate the opportunity to review the charges and address the concerns you've raised. Please feel free to email support@roenrx.com. Our team will be glad to help you. You may also call us at +1 (406) 720-4493, and we'll be happy to review your account and answer any questions you may have.

Bedømt til 1 ud af 5 stjerner

Scam

Scam. They ask for your credit card at the beginning of the intake, so when I decided I didn't want to proceed with what I was going to get, I assumed it would just not process anything when I exited out of browser. Lo and behold, I am being charged $135 a month for absolutely nothing. I haven't received any of their products and I never even fully completed the intake form. I reached out to them and have not heard back. Stay far away!

2. maj 2026
Uopfordret anmeldelse
Roen Health-logo

Besvarelse fra Roen Health

Hi Brody, we understand how frustrating it would be to believe you didn't move forward with the sign-up process, only to later discover recurring $135 membership charges on your account. We're sorry to hear that you also haven't received the follow-up you were expecting after reaching out to us. We can confirm that your Weight Loss Membership has already been canceled, so there will be no future membership charges.

We'd appreciate the opportunity to review the charges on your account and address your concerns. Please feel free to email support@roenrx.com. Our team will be glad to help you. You may also call us at +1 (406) 720-4493, and we'll be happy to go over everything with you.

Bedømt til 1 ud af 5 stjerner

I cancelled my membership and They are…

I cancelled my membership and They are still trying to charge 800.00 , like I thought when you cancel, they are not supposed to be trying to charge my card still

8. maj 2026
Uopfordret anmeldelse
Roen Health-logo

Besvarelse fra Roen Health

Hi CICI, we certainly understand why you expected the charges to stop once your membership was canceled. Learning that an $800 charge was still being attempted would be both confusing and concerning. We're sorry for the frustration this has caused and would appreciate the opportunity to review your account. Please feel free to email support@roenrx.com. Our team will be glad to help you. You may also call us at +1 (406) 720-4493, and we'll be happy to look into the charges with you.

Bedømt til 1 ud af 5 stjerner

This a fraudulent practice as they…

This a fraudulent practice as they requested my information before disclosing the cost of the product and after I open my account without consenting the membership I’ve been charged for a product that i never received.

Its fraud! Don’t buy anything with this company, the membership is equivalent to the product price in the local market.

7. maj 2026
Uopfordret anmeldelse
Roen Health-logo

Besvarelse fra Roen Health

Hi Marial, we understand how frustrating it would be to feel that charges were applied before you had a full understanding of the program and before receiving any medication. We're sorry this experience left you feeling misled. Our program includes a membership that begins with a $39 introductory month and renews at $135 per month unless canceled before the next billing cycle. We can also confirm that your Weight Loss Membership has already been canceled to prevent future membership charges.

We'd appreciate the opportunity to review the charges on your account and answer any questions you may have. Please feel free to email support@roenrx.com. Our team will be glad to help you. You may also call us at +1 (406) 720-4493, and we'll be happy to assist you.

Bedømt til 1 ud af 5 stjerner

I spoke to someone for information…

I spoke to someone for information about how it works. I told them I wasn't ready to do anything at this time. They told me to call back when I am ready. The next thing I know they were taking money from my account every month. I tried to call them, finally got an answer by someone who did not speak English. I asked for a supervisor, after waiting a half hour on line, someone came on saying the supervisor was not available, but she would call me back by the end of the day, still waiting for the call back. It's been 4 days. I'm not done trying to get my money back !!

22. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not use this company

Do not use this company. I have never given Roen permission to charge anything on my credit card!! How they got my number I have no clue. I received an alert from my credit card company that this company was trying to charge 685.00 to my cc. I immediately declined it. But a 39.00 went through which is being disputed. Then I find out Roen submitted another charge for 685.00 and of all things Citi bank cc allowed the charge. So Citi has sent this to their fraud department. What a scam and headache. Stay away or you will regret. But then again I never signed up with them for product and was charged!!!

16. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

If only 0 stars was an option

If I could give no stars I would these people are charging you 135 a month just so ever Knows that doesn’t include the medication please beware of this because I didn’t they have me for a total of 175 dollars and I’ve received nothing please beware careful

20. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Beware their initial contact people who…

Beware their initial contact people who tell you : "I'm sure we can help you, but let's get that credit card info out of the way". After that, you are assessed an enrollment fee and a monthly membership fee even if you decide their product and price is not for you. If you manage to contact someone by phone, they will not do anything they say they are going to do. The only way out is to dispute the charge through your credit card company, or just get a new credit card number, with all the disruption that causes. This company is beyond terrible.

10. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I subscribed to this site to start by weight loss journey with a supportive team but it didn’t happen

I subscribed to this site in hopes to have them go on my weight loss journey but instead it didn’t go that way. I tried to call the company numerous times and never spoke with anyone who could speak clear English. I asked to speak with someone else and hers was better but had to repeat frequently due to the language. I then was directed to go the chat group on their website and did. I explain that I need to cancel my proscription of services with the company. I followed the steps as given in the month of February 26 and then I was charged the monthly membership fee again in April 26. Not in the month of March. When speaking with the company again today, they stated that service were never canceled properly. I asked the question of why was the membership not withdrawn in March but was in April. NO ANSWER! Just stated that I did not follow the website correctly. How did I not follow website when I didn’t get charged for March but then I get chard for April. Never would I recommend this company to anyone

13. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I cancelled my membership within…

I cancelled my membership within minutes of finding out the real cost. I have contacted them and they refuse to refund my $39. It's not hundreds of dollars, but still something that I am paying for and not using. VERY DISHONEST COMPANY!!!!

9. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Horrible experience

Horrible experience. I was researching their weight loss program. They advertise they took insurance. After I went thru the virtual interview and gave them my credit card information they informed me that they didn’t take insurance,..so I cancelled. Some weeks checking my credit card information saw the membership fee of 135.00 was charged I called spoke to a gentlemen who told me he could not refund my money or cancel the account by telephone,I would need to cancel thru their website I tried to cancel but their site kept telling me incorrect password even tho I changed the password several times .I sent I ate t and received a response on 3/13from Aizel Ann Royo replying that it had been escalated to tech support and I would hear from them well. Here it is 3/26 haven’t received any reply. I called on3/17 and was told someone from customer support would “get in touch” with me within 24/48 hr that time had also passed. So bottom line is I haven’t heard anything from anybody in this company regarding my refund of 135.00
So be very very careful with this company do not give any financial information until you have all the facts

13. marts 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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