Roen was quick and easy to sign up for. Answering the questions and providing the information needed, they were quick to have my wt loss plan and was sent to my door quickly. Starting the process, the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was charged twice, two different amounts, for my medication refill. Neither charge matched the amount of medication I actually received. I have requested a refund of my money and have heard nothing... Se mere
Virksomheden har svaret
I had ordered a vial of semi gluten and I wasn’t monitoring my credit card because it was automatic paid and my husband was ill at the time and I didn’t check the charges. I checked this month and ro... Se mere
Virksomheden har svaret
Do NOT trust this company! They will rip you off big time! We canceled our membership well within the required time but 2 months later, they're still taking money out of my account! I never even got t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Roen Health is a modern telehealth provider focused on personalized weight loss and wellness care. We connect patients with licensed providers and pharmacy partners across the U.S. to deliver safe, effective treatment plans tailored to individual goals. With a commitment to transparency, clinical integrity, and compassionate support, Roen Health empowers you to take charge of your health—on your terms.
Kontaktoplysninger
2,0
Under middel
56 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 79 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Do NOT trust this company
Do NOT trust this company! They will rip you off big time! We canceled our membership well within the required time but 2 months later, they're still taking money out of my account! I never even got the first product from them! Don't trust them!
8. august 2026
Uopfordret anmeldelse
GLP1 journey
Delivery of the product is good and the treatment has worked. However, the price could be a little better.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Roen Health
Hello Lori! Thank you for sharing your experience! We’re so glad your deliveries have gone smoothly and that the treatment has been effective for you. We also appreciate your honest feedback about pricing and will share it with our team as we continue working to improve the value of our services. Please keep an eye out for my call/email about options we have for you. Thank you again, and we wish you all the best on YOUR journey!
The prescription process was very easy…
The prescription process was very easy and the customer service were great to deal with. Very responsive!
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Roen Health
Hello Jackie! Thank you so much for taking the time to share your experience! We’re very happy to hear that the prescription process was easy and that our customer service team was responsive and helpful. Providing friendly and dependable support is incredibly important to us, and we truly appreciate your kind words. We’re grateful to have you as part of the RoenRx family!
I was charged twice
I was charged twice, two different amounts, for my medication refill. Neither charge matched the amount of medication I actually received. I have requested a refund of my money and have heard nothing back from the company. I’m now out about $800. Don’t use this company!
5. august 2026
Uopfordret anmeldelse
Besvarelse fra Roen Health
Hello Kate! I’m sorry to hear about the concerns surrounding your refill charges, medication quantity, and refund request. I’d like the opportunity to review your billing history, order details, and previous communications to clarify what occurred and determine the appropriate next steps. Please email me at lydia@roenrx.com from the email address associated with your account so I can investigate and assist you further.
I've had great results and very happy…
I've had great results and very happy with my progress.
4. august 2026
Uopfordret anmeldelse
Besvarelse fra Roen Health
Hello Beth! Thank you so much for sharing! We’re thrilled to hear that you’re happy with your results and progress. We’re grateful to be part of your journey and look forward to having you as part of the RoenRx family!
Quick and easy process
Roen was quick and easy to sign up for. Answering the questions and providing the information needed, they were quick to have my wt loss plan and was sent to my door quickly. Starting the process, they provided simple dosage instructions, administration instructions, and drug information. They truly have made this transition in my life a little easier.
26. juli 2026
Uopfordret anmeldelse
Besvarelse fra Roen Health
Hello Sarah! Thank you so much for sharing your experience! We’re happy to hear that the sign-up process, delivery, and treatment instructions were clear and straightforward. It means so much to know that RoenRx has helped make this transition a little easier for you. We’re grateful to be part of your journey!
Roenrx has made my weight loss journey…
Roenrx has made my weight loss journey a very smooth and comfortable transition. The team and staff are great when responding to any questions or concerns. I really like that they are available anytime I have reach out. They also check in with me periodically. The pharmacy and delivery service is awesome as well, I always receive my medication as scheduled. I would recommend Roenrx to anyone seeking assistance with getting their weight down. They really support you in achieving the goal you set for yourself, but also with any other medical concerns that will directly affect the medication that is tailored to you individually. I am currently fulfilling my goal with Roenrx.
1. februar 2026
Uopfordret anmeldelse
Besvarelse fra Roen Health
Hello Maureen! Thank you so much for sharing your experience! We’re thrilled to hear that your journey with RoenRx has been smooth, comfortable, and well-supported. Knowing that our team, pharmacy, and delivery service have consistently met your needs means so much to us.
We’re honored to be part of your progress and proud to support you with care tailored to your individual needs and goals. Congratulations on everything you’ve achieved so far—we’re excited to continue cheering you on!
Called these bastards since they…
Called these bastards since they decided to charge me $135 month after month and even skipped some months and continued to charge my account. It was a 1 time $39 membership fee according to them but you guys are 100% SCAMMERS! I called my bank to dispute and nlock them nut they advised me to call them directly to cancel. RoenRX is flagged already and my new card will be changed. I called their number and spoke to the lady and long story short she said she couldn't cancel this "supposedly membership" and that I would have to cancel online. She confirmed my email so I can get the link to cancel and I NEVER RECIEVED IT!🤬 THINKNITS TIME FOR A LAWSUIT!
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Roen Health
Hello Veronica, I’m sorry for the frustration caused by the recurring charges and the difficulty you experienced trying to cancel your membership. The $39 charge is the introductory membership rate, and the membership renews at $135 per month unless canceled.
I understand your concern about not receiving the cancellation link. I’d like to personally review your account, billing history, and cancellation request to help resolve this. Please email me at lydia@roenrx.com from the email address associated with your account.
You may also manage and cancel your membership through the patient portal: https://app.roenrx.com/patient-portal
I look forward to hearing from you and assisting you.
Takes money doesn’t tell you that for…
Takes money doesn’t tell you that for membership
Only 130 for that both 500 600
3
Months and 1 month like 400 dollars who had that much money wtf that rent money
31. juli 2026
Besvarelse fra Roen Health
Hi Hannah, we understand why seeing charges that were higher than you expected would be frustrating, especially when you believed you were only paying for the medication. We're sorry for the confusion this caused. Our program includes a recurring membership, which is outlined during sign-up. The introductory $39 is for the discounted membership, which then renews at $135 per month (or $216 for a two-month prepaid membership) and includes ongoing access to your medical provider, care coordinator, and our app. Medication costs are billed separately and vary depending on the prescribed dosage, which is why higher-strength medications have higher prices. We also offer prior authorization to determine whether your insurance may cover a brand-name weight loss medication.
We'd appreciate the opportunity to review the charges on your account and answer any questions you may have. Please feel free to email support@roenrx.com. Our team will be glad to help you. You may also call us at +1 (406) 720-4493, and we'll be happy to go over the amounts with you.
refused to send product or refund
I placed an order, and was told that I would receive the order by July 6th. It is July 22 and the order has not been sent. Roenrx at first blamed the pharmacy, then they blame FedEx. Now that I have requested a refund for a product that has not been shipped, they are refusing. My advice go through someone else, as Roenrx is a scam.
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Roen Health
Hello Jason! I’m truly sorry for the delay and the conflicting information you received about your order. I understand how frustrating it is to still be waiting past the expected delivery date, especially after requesting a refund. I’d like the opportunity to personally review your account and help resolve this. Please email me directly at lydia@roenrx.com with your account information so I can assist you as quickly as possible.
I had ordered a vial of semi gluten and…
I had ordered a vial of semi gluten and I wasn’t monitoring my credit card because it was automatic paid and my husband was ill at the time and I didn’t check the charges. I checked this month and roenrx has charged me over $2600, and they used different names on the charges. Bioverse,glp-1 vbioverse, v*bioverse,roen health.. one charge
859, 2 charges 670 one charge 454, and others 39 dollars.
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Roen Health
Hello Pat! I’m truly sorry for the concern and frustration these unexpected charges have caused, especially while you were caring for your husband. I’d like to personally review your RoenRx account and clarify any charges associated with us. Please note that RoenRx and Bioverse are separate companies, and RoenRx cannot bill under the Bioverse name. Please email me directly at lydia@roenrx.com so I can investigate and help address any RoenRx-related charges as quickly as possible.
Access to a Healthier Life
Offering opportunity to gain access to being healthier for a reasonable price. Good service and quick delivery.
Thank you
19. juli 2026
Besvarelse fra Roen Health
Thank you for sharing your experience! I’m so glad RoenRx has helped make your health journey more accessible and affordable. It’s wonderful to hear that you received great service and quick delivery. We truly appreciate your trust and support! We are excited to have you as part of the RoenRx family.
The worst
The worst. It’s no wonder they are the lowest rated company. They are a scam company
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Roen Health
Hello Andy! I’m sorry to hear that your experience left you feeling this way. I’d like the opportunity to review what happened and help address your concerns personally. Please email me directly at lydia@roenrx.com with your account information so I can assist you. Thank you!
Charged twice for a dermatology visit…
Charged twice for a dermatology visit and the screen never loaded just a circle spinning rod and round for over 10 min. Then I got charged twice and never had any visit. I want my money back
15. juli 2026
Besvarelse fra Roen Health
Hello Erica! I’m truly sorry you were charged twice and unable to access your dermatology visit. I understand how frustrating this must be, and I’d like to personally review the charges and help resolve this. Please email me directly at lydia@roenrx.com with your account information so I can assist you as quickly as possible.
I canceled my membership and they KEEP…
I canceled my membership and they KEEP trying to CHARGE my card!!!! It needs to STOP!
29. maj 2026
Besvarelse fra Roen Health
Hello Elisha! I’m truly sorry for the frustration and concern caused by these continued charge attempts after you canceled. I’d like to personally review your account, confirm your membership status, and help address this immediately. Please email me directly at lydia@roenrx.com with your account information so I can assist you as quickly as possible. Thank you!
After texting with a customer service…
After texting with a customer service representative about what I will be charged, they overbuild me by almost $300. I have been fighting with them for a couple of days now about this. I was told in writing I will be charged $39. I’ve sent them screenshots of the text thread of them telling me that. There was nothing on the website that said I was gonna be charged that much. They also offer 30 day return policy which they are not honoring. Do not purchase from this company.
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra Roen Health
Hello Lisa! I’m truly sorry for the frustration and confusion regarding the amount you were charged. I understand why receiving a charge different from what you expected would be upsetting, especially after sharing screenshots of the information provided to you. I’d like to personally review the communication and charges on your account.
For clarification, our 30-day policy applies when someone is determined not to be eligible for our program; it is not a return or refund policy for orders. Please email me directly at lydia@roenrx.com with your account information so I can review what happened and help address your concerns.
If i could give a zero rating i would
If i could give a zero rating i would. I clicked on a social media ad for a good price for Tirzepatide medication and a claim of NO subscription fees.
After answering automated interview question forms and entering my credit card it said i would be charged a one time $39 subscription fee, i clicked next to see if the price of the medication was legit and that was the price for semaglutide so it was the typical bait and switch and the Tirzepatide was really expensive so i exited and never checked out or completed the transaction but was charged the $39 one time DISCOUNTED subscription fee that later i found out they were charging $135 monthly SUBSCRIPTION fees and that is without any prescription or meds!!!!
I contacted their support and was repeatedly told via automated pre-typed responses that subscription fees do not get reversed once they are charged, as if they would refund med fees either 🤔
I rewrote my letter with clarity what happened and trying to find out what the charges actually were for before telling them where to stick it. 🤔 i got another email saying to cancel i would have to login to my account to stop future charges to cancel the subscription. Grrrr....
Thank god just today my Chase credit card was able to instantly reverse those fraudulent charges and cancel future charges from them unless i give them my cc number again.
I need to now monitor my card just to make sure, but ROEN RX is a huge effin scammer DO NOT do business or even click on their links.
Oh and to top it off the FDA is onto their malpractice and deceptive ways as well.
Go to FDA site and add this. Unfortunately we can'tpost links here.
/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/roen-health-inc-dba-roenrx-728293-06082026
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra Roen Health
Hello! I’m truly sorry for the frustration and confusion you experienced regarding the $39 charge, medication pricing, and ongoing membership.
Your monthly weight loss membership fee provides access to a Provider, Care Team support, weight loss medication options, a nutrition plan, and a workout plan. We also work directly with your insurance to help obtain coverage for your preferred weight loss medication. If your insurance does not cover your prescription, we may be able to prescribe a non-GLP medication, which is included with your membership, or a GLP medication for an additional cost
I understand how upsetting it would be to receive a charge when you believed you had not completed enrollment, especially after seeking clarification and receiving responses that did not address your concerns.
I’d like to personally review your enrollment, account activity, and communications to determine what happened and ensure your membership status is addressed. Please email me directly at lydia@roenrx.com with your account information so I can assist you.
This company is scamming big time
This company is scamming big time. They falsely advertise weight loss meds for $39.00. Actually charge $39 to APPLY for these meds. Then you are subscribed without your knowledge even if you choose not to go forward. They don’t let you know and secretly bill $135/month for nothing. They will not refund for any reason.avoid like the plague,
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Roen Health
Hello Ruthie, I’m truly sorry for the frustration and confusion surrounding the $39 introductory membership charge and the $135 monthly renewal.
Our weight-loss membership provides access to a medical provider, Care Team support, medication options, nutrition guidance, and a workout plan. We can also work with your insurance to seek coverage for your preferred medication. If insurance does not cover it, eligible non-GLP medications may be included with the membership, while GLP-1 medications are available for an additional cost.
I understand that these details may not have been clear during your enrollment. I’d like to personally review your account, the information you received, and the charges in question. Please email me directly at lydia@roenrx.com with your account details so I can help address your concerns.
Ordering is easy and convenient
Ordering is easy and convenient. Meds are always easy to track and come directly to your door in a timely manner!
30. juni 2026
Besvarelse fra Roen Health
Thank you so much for sharing your experience! I’m thrilled to hear that ordering has been easy and convenient and that your medication arrives on time with clear tracking. We truly appreciate your trust in RoenRx! We are excited to be alongside you on YOUR journey and we wish you all the best!
3 month treatment = Only 8 weeks? 5 syringes? Seriously??
Was told I received a "3 month treatment" package - Instructions on bottle states "Week 1-4" and "Week 5-8". To my knowledge there are roughly 4 weeks per month. In package I had also received 5 syringes....5? 8 weeks, 5 syringes... so what of my other 4 weeks? What of the other 7 syringes that would be need for a 3 month treatment? My 6 y/o is better at math that these guys apparently.
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra Roen Health
Hello George! I’m truly sorry for the confusion and concern caused by the instructions and number of syringes included with your order. I understand why the quantities would not appear to match a three-month treatment plan. I’d like to personally review your prescription, dosing instructions, and shipment contents to determine what happened and help resolve any missing supplies. Please email me directly at lydia@roenrx.com with your account and order details so I can assist you as quickly as possible.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.