RockMerch.com Anmeldelser 

532
•
TrustScore 3 ud af 5

3,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Don’t waste your money or time dealing with these clowns .. you will never get your package and then they refuse to refund your order stealing your money. Even after they claim all orders or insured... Se mere

Bedømt til 5 ud af 5 stjerner

RockMerch.com has the designs that fans want , vivid color graphics on excellent quality T-shirts multiple graphics and logos available vast selection.. to top it off affordable price fast shipping... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Shirt is not true to size and the material is quite thin compared to other shirts I've purchased at the same price. I hate writing bad reviews but unfortunately this experience won't inspire me to... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Received the wrong product and customer service was a little slow getting back to me. However, they offered to let me keep the wrong product and either a refund or store credit. I was impressed by the... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Pladeforretning

Om RockMerch.com

Skrevet af virksomheden

RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.

We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘

Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.

Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.

We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘


Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

532 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,2

Alle anmeldelser

(532)

3 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Missing shirt

I ordered two shirts and when the packages arrived there was only one of the two. I contacted you guys 15 times explaining what happened and I have not yet to get a reply.

8. marts 2024
RockMerch.com-logo

Besvarelse fra RockMerch.com

Hi Fallon,

We checked with the customer service team and the one item that was out of stock was refunded on March 8th and we had emailed you about that. Sorry for the inconvenience. We also reforwarded the emails that we had sent previously. Please check your junk/spam folders since it appears you are not receiving our emails.

Thanks!

RockMerch

Bedømt til 1 ud af 5 stjerner

Pls find a more reliable company

Just that the company told me they use one shipping provider but ended up using another one so I didn’t receive the final purchase sale in time for my event

4. marts 2024
RockMerch.com-logo

Besvarelse fra RockMerch.com

Hi Jill,

We apologize for your experience! We appreciate that you are our customer and hope you give us another try!

RockMerch 🤘

Bedømt til 2 ud af 5 stjerner

order never shipped!

they said we sended email.
but there is no email in my spam or junk boxes the only mails came are for promotions.
and its still Unfulfilled since 17 april!
please tell me from there when will my order shipped?

30. april 2024
Uopfordret anmeldelse
RockMerch.com-logo

Besvarelse fra RockMerch.com

Please email store@rockmerch.com for an update. We respond to all e-mail promptly. Thank you for being our customer!

RockMerch 🤘

Bedømt til 5 ud af 5 stjerner

I recommend

My shirts were shipped very fast and they arrived right on time I highly recommend!

23. april 2024
Uopfordret anmeldelse
RockMerch.com-logo

Besvarelse fra RockMerch.com

Hi Jessica,

We sincerely appreciate your review! You made our day!

RockMerch 🤘

Bedømt til 2 ud af 5 stjerner

Slow delivery, slow response

This order went weeks before shipping and repeated emails to the company went unanswered until I threatened to cancel the order.
Once I did get a reply, I was told that the shirt I ordered was a "special order" and was identified as such in the listing. I checked and it was... way down in small print.
Yet, magically, a day after I got the response, the order shipped and I received it shortly after. Once received, the product was as advertised and I am satisfied, though I may not use this website again due to long delays and slow responses.

3. februar 2024
RockMerch.com-logo

Besvarelse fra RockMerch.com

Hi Gary,

Thank you for the review!

Hope to see you again!

RockMerch

Bedømt til 5 ud af 5 stjerner

Received my custom Led Zeppelin…

Received my custom Led Zeppelin T-Shirts in proper size, type, as ordered in a timely manner.

3. februar 2024
RockMerch.com-logo

Besvarelse fra RockMerch.com

Hi Mark,

Thank you so much for taking the time to review us!

It means the world to us!

RockMerch

Bedømt til 1 ud af 5 stjerner

Order never shipped

I made a purchase almost 2 weeks ago which my credit card has been charged and the order still has not shipped. I no longer need or want the merchandise and I’ve sent emails to cancel but have received no response. Communication is poor with email the only way to contact.

15. marts 2024
Uopfordret anmeldelse
RockMerch.com-logo

Besvarelse fra RockMerch.com

Thank you for your review. Sometimes responses go to junk or spam boxes. We reply to all emails within 24 hours. Can you please check.

RockMerch

Bedømt til 1 ud af 5 stjerner

I emailed over and over asking to…

I emailed over and over asking to change my order to a different size ,never received anything back but “order was shipped” after about 4 weeks .. extremely dissatisfied will never order anything again

4. januar 2024
RockMerch.com-logo

Besvarelse fra RockMerch.com

Thank you for your review! We appreciate the feedback!

RockMerch

Bedømt til 2 ud af 5 stjerner

Repeat customer but communication issues

Repeat customer, but I’ve sent at least 2 e-mails to customer service regarding reward points and haven’t received a response. I’ve received my merchandise in fine condition, but if I ever have a problem with it, I’d be worried about ever getting a response. Their CS seems nonexistent. I think there’s just bots packaging stuff in a distribution facility at this point.

21. februar 2024
Uopfordret anmeldelse
RockMerch.com-logo

Besvarelse fra RockMerch.com

Thank you for being a return customer. Please email store@rockmerch.com with your question about rewards and we'll be happy to explain.

RockMerch 🤘

Bedømt til 5 ud af 5 stjerner

Quick shipment

Quick shipment, adequately packaged, and items were just as described.

9. januar 2024
RockMerch.com-logo

Besvarelse fra RockMerch.com

We are so grateful for your review and thrilled that we could make you happy!

RockMerch 🤘

Bedømt til 4 ud af 5 stjerner

Three of the shirts seem to have run…

Three of the shirts seem to have run smaller than the fourth, would go up a size next time but overall good.

9. januar 2024
RockMerch.com-logo

Besvarelse fra RockMerch.com

Hi Brian,

Thank you for the review! We appreciate it!

RockMerch 🤘

Bedømt til 5 ud af 5 stjerner

Took a few weeks to receive the shirt, because it was a special order. But once I received I was extremely happy with it. Good quality product. I'll definitely order more t-shirts from them.

Good quality product. Customer service is very quick to respond back if you have any questions. I'll definitely be ordering more shirts from them.

8. januar 2024
RockMerch.com-logo

Besvarelse fra RockMerch.com

Hi Kelly,

Your review made our day!

We sincerely appreciate it!

RockMerch 🤘

Bedømt til 2 ud af 5 stjerner

shipping took waaaay too long.

I received the shirt which was high quality but it took over 6+ weeks for them to ship the item which is Ludacris. After a week and a half of it not shipping, I reached out to see what was going on, and they did not get back to me for another week. I legitimately thought I had been scammed. Then they told me it was a custom order shirt and would take 6+ weeks to ship. A t-shirt that is sold on the bands website shouldn't be a custom made order. If I had known it was going to take that long I would have paid the extra 10 bucks for the shirt from the bands official site instead and got it in a timely manner. The only reason this has two stars and not 1 is I did actually receive the item which honestly surprised me.

4. januar 2024
RockMerch.com-logo

Besvarelse fra RockMerch.com

Thank you for taking the time to review us! We appreciate it!

Sorry your order took so long.

RockMerch 🤘

Bedømt til 1 ud af 5 stjerner

MEGA late delivery

MEGA late delivery, I sent an email to complain about it and possibly return the item, never got a reply.

4. januar 2024
RockMerch.com-logo

Besvarelse fra RockMerch.com

Thank you for providing feedback. We appreciate it!

RockMerch 🤘

Bedømt til 1 ud af 5 stjerner

Poor communication…

I emailed and called twice to ask that my order be changed and the wrong item was still sent anyway. Super disappointed!

4. januar 2024
RockMerch.com-logo

Besvarelse fra RockMerch.com

Thank you for taking the time to review us. We appreciate it!

RockMerch 🤘

Bedømt til 1 ud af 5 stjerner

Poor communication, no return policy

I was under the impression that the shirts would arrive within a few days. When they didn’t, I tried contacting them to at first find out when I could expect the shirts. Nobody got back to me. Then since the shirts were gifts, I got them elsewhere so I no longer wanted them. They did not allow returns.

4. januar 2024
RockMerch.com-logo

Besvarelse fra RockMerch.com

Thank you for taking the time to review us. We appreciate it!

RockMerch 🤘

Bedømt til 1 ud af 5 stjerner

Very bad service

Very bad service, took a long time to ship and shipping was expensive I ordered something a week before Christmas and it didn’t come till late January

1. januar 2024
RockMerch.com-logo

Besvarelse fra RockMerch.com

Thank you for your review. We appreciate all feedback.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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