My contact person was Allie Sanderson. She was professional, available, and able to answer our questions. If she didn’t have an answer to a question she found it out and got back in a prompt manner.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Zero communication. I wasn't notified of a closing date until the day before closing. Simple questions would take days, sometimes weeks, to get a response. Often the response was something along the l... Se mere
From the first call to the closing. Everything was clear and concise and communicated perfectly. You always meet us at our needs and provide us with a very Efficient way of getting things done. The po... Se mere
All the people I have had the pleaser to talk with have been professional, knowledgeable, patient. The process was very easy. The Rocket mortgage app helped you through every step from application to... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
With a nationwide network of partners and locations, we deliver the title and closing solutions you need—when and where you need them. Our responsive team, paired with best-in-class technology, makes every transaction smoother.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 38 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had a wonderful and professional…
I had a wonderful and professional experience with the company. Thank you. The loan originator Rita Lim was excellent.
The application process was all done…
The application process was all done online. I found the Rocket website to be user friendly and kept me informed about my loan progress. The staff at Rocket was professional and helpful. Overall, my experience with Rocket Close was very good.
We didn’t close and at this point I…
We didn’t close and at this point I don’t I want to!

Besvarelse fra Rocket Close
Quick close
Prompt responses and repetitive directions insuring smooth transactions
Seamless with information conveyed promptly
Great ppl working for company
Great ppl working for company ! They made it so easy
Thank you
Seamless virtual closing and top-notch communication!
We had an absolutely great experience working with Rocket Close. The virtual closing process was incredibly smooth and easy from start to finish. Throughout the entire journey, communication with the team was top-notch—they were always responsive, clear, and professional. I would highly recommend Rocket Close to my family, friends, and professional associates!
Disastrous closing experience with Rocket
Our (first) closing was a disaster because of Rocket's notary--Imad Elisawi. From the beginning, Mr. Elisawi was unprepared for his tasks. He showed up late, then announced that he had forgotten the paperwork for our closing at home. His wife had to bring it to him, which set back our closing by about 45 minutes. These problems were dwarfed by what came next. Mr. Elisawi then failed to notarize the pre-signed documents that I completed on the day of our closing, which invalidated them and required us to schedule another closing--costing my wife and I additional time, effort, and stress. I insisted that Mr. Elisawi not be assigned to our second closing--a request that Rocket got right by honoring. I was told that someone from Rocket's "leadership team" would reach out to us to discuss how they could compensate us for our wasted time and effort, but we haven't heard anything yet. An appropriate Google review will be forthcoming from us about this fiasco.

Besvarelse fra Rocket Close
The lady was nice and understandable!
The ease of closing having the notary…
The ease of closing having the notary come to our home was fantastic. The refinance was quick and easy, communication was great.
We were starting the closing and we…
We were starting the closing and we received a message saying it was taking longer than usual and then our closing was cancelled and we couldn't do anything about it

Besvarelse fra Rocket Close

Besvarelse fra Rocket Close
Rocket helped us achieve our financial…
Rocket helped us achieve our financial needs and goals.
Your procedures were very user…
Your procedures were very user friendly.......also the employees were very friendly and helpful.....
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







