ROBINSON'S Anmeldelser 

After 10 days of placing my order and it not being shipped, I sent an email just asking for an update. I received an email from Leanne stating that they were waiting on part of my order, due to stock issues they seem to have miscalculated, but would have it within the next few days and would ship it right out to me and not to worry! Ok sweet! No problem. They were waiting on 2 out of my 6 items, that were for my children’s birthday. Please tell me why 2 days later I receive an email from Jakob, stating my entire order was being cancelled, some generic email with a sorry?? No mention of the prior email I received confirming my order would be sent out, not giving me the option to receive the items I was told that were there! Absolutely terrible business. I have never had such a bad experience with a business before. Not only that, but due to it being 2 weeks since I had placed my order at this point, that it is sold out everywhere else and I cannot buy it anywhere else currently, let alone in time for my child’s birthday. They held onto my money for 2 weeks, lied to me, forfeited me being able to purchase somewhere else, and then cancelled my order without explanation. Absolutely terrible ethics and morals of a business.

I received it today it took a very long time to be sent which was quite frustrating . Only had correspondence from them at the beginning saying orders were taking longer than expected but I had no idea if it would ever be sent because it just took so long . Item was good but not packaged well . Just thrown in a bag that arrived with a rip in it.

Great customer service. I made a mistake with my order but they sorted it out for me.

Fabulous - never disappointed. Always a great selection in the store matched with terrific service

Garments were presented really well. Staff were very helpful and seemed genuinelly happy!

Lovely shop with lovely staff .. would highly recommend a visit.

Great shoe collection. I come by every time I’m in Uk!

Lovely well laid out store
Very professional helpful staff

The staff are so friendly and helpful and the quality of the goods are excellent

Great as usual

I was very happy with my visit to Robinson’s very helpful getting me fixed up it was a such a friendly,pleasant visit. Thank you to all the staff .

Pleasant staff helpful & knowledgeable a person centred approach by all staff make it a very pleasant experience. The lady who served me & from whom I bought a pair of shoes had a great sense of humour nothing too much trouble. Keep doing what you are doing.

The staff were very friendly, a warm welcome when you went in. They went above and beyond to help you and gave plenty of advice on different styles of clothing.

Great service, staff went above and beyond to help. Lovely choice of clothes and accessories. Asset to Alnwick

• “Outstanding service! The staff were incredibly friendly, attentive, and went above and beyond.”
• “One of the best service experiences I’ve had—so friendly, helpful, and efficient.”
• “Top-notch service with a personal touch. You can tell they really care about customers.”

Very helpful and polite staff and great atmosphere!! Thank you all!

Such good advice and friendly service without pressure.
Very satisfied with purchases.

Always know where to go for great presents. Staff always friendly and knowledgeable about there stock
Good value.
Definitely recommend to anyone

Always a pleasure shopping in Robertson's saff very kind and helpful