Purchased a e-bike through the cycle to work scheme and from start to finish dealing with RM cycles. Mike and Tom made buying the bike a seamless and easy experience. Which was great as I live over... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
5-star service! Just received my new Giant Trance from the team here at RM and i couldn't be happier. The staff were incredibly helpful, the buying process was smooth, and the bike was perfectly set... Se mere
Virksomheden har svaret
Absolutely fantastic service from RM Cycles from start to finish. Communication was excellent throughout, and they kept me updated every step of the way. The bike arrived exactly as described and I co... Se mere
Virksomheden har svaret
Perfect buying experience from start to finish. Bike (TCR Advanced Pro 0 AXS) was ordered on Saturday and was delivered to me on the following Thursday. This included having the steerer cut... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om RM Cycles
Skrevet af virksomheden
Welcome to RM Cycles
Your Local Bike Shop Online
The independent, family-run cycle shop in Tenterden, Kent
Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.
Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.
Our Philosophy
Come for the Price – Stay for the service
At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.
We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.
Shop with Confidence
Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!
We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!
Independent. Passionate. Trusted.
Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.
You can meet our owner and see a tour of the store here.
Workshop & Servicing
Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.
Kontaktoplysninger
3A Leigh Green Industrial Estate, TN30 7DE, Tenterden, Storbritannien
- 01580 765612
- sales@rmcycles.co.uk
- rmcycles.co.uk
4,8
Fremragende
322 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Prices ,Great Service, Highly recommended.
So easy to buy off this Company, and at a brilliant price.
Delivery was incredible
Would definitely use again.
Thanks Guys.👍
12. januar 2026
Besvarelse fra RM Cycles
Hi Greg, thanks fo taking the time to post a review, we're glad you had such a good experience and evn happoer to hear we might 'see' you again in the future! In the meantime happyu riding
Besvarelse fra RM Cycles
I Julie, thanks for taking the time to post a review, much appreciated. Happy Riding!
Find them on the website and the price was very good for the product that I’ve got
Very good price and very reliable with the delivery
4. december 2025
Besvarelse fra RM Cycles
Thanks for posting a review Anthony, much appreciated. Happy Riding!
Besvarelse fra RM Cycles
Hi Sam, thanks for taking the time to post a review, much appreciated. Ride Safe!
The perfect bike shop
Purchased a heavily discounted XC bike recently, which was a total bargain.
Called 3-4 times to make pre-purchase enquiries on the model and every time delighted to have been met with an abundance of professional knowledge & advice. Thanks to both Josh’s and I think Tom was another excellent and very helpful member of the team.
The workshop set up tubeless as requested. The bike arrived on the day requested.
Could not fault the experience it was perfect from beginning to end.
6. december 2025
Uopfordret anmeldelse
Besvarelse fra RM Cycles
Wow! Thanks for such a full ( and lovely) review. We all ride here at teh shop, and we want people to love cycling as much as we do, however you do your cycling. Happy Riding!
Great service quick delivery and…
Great service quick delivery and excellent packaging bike came with no issues am very pleased
3. januar 2026
Besvarelse fra RM Cycles
Hi John, thanks so much for taking the time to post review, it really does help us. Happy Riding!
Excellent Contact and Packaging
Ordered a bike over the Holiday period and received a phone call as soon as the shop opened explaining where the bike was and when it would be shipped
When it arrived the bike was very well packed and easy to put together
Thank you very much for a pleasant experience
31. december 2025
Besvarelse fra RM Cycles
Hi Richard, Happy New Year. We're very haooy you took the time to post a review and even happier that you had a good experience with us. Happy Riding!
Great service and price
Great service and price. Easy to deal with and my bike came expertly packed. Thank you
28. december 2025
Besvarelse fra RM Cycles
Thanks so much for taking the time to post a review Kara. enjoy the bike and be safe!
BMC 257 Bike Purchases…
I purchased separately two BMC 257 medium cycles in the sale (at excellent prices and next day delivery) and on both occasions I found the process straightforward and with good communications to my queries raised.
I also found the website to be very user friendly and would certainly recommend RM Cycles.
1. januar 2026
Uopfordret anmeldelse
Besvarelse fra RM Cycles
Hi Roy, thanks very much for the feedback, it's genuinelt helpful. We did invest in updating our website last year, trying to make it 'cleaner' and more customer friendly, so it's good to hear it's had an impact. As for 2 of the same bikes? Send us a picture of you riding both at the same time? or perhaps not, Ride Safe! :-)
Quoted royal mail then sent it apc
Quoted royal mail then sent it apc, an un-nececcary headache in the middle of the holidays, remember to be honest?! Oh the irony *edit, order was placed around 1pm on sun the 28th with delivery estimate for Tuesday 30th, no attempt whatsoever was made to get this out before last pickup on the monday to honour this, then to claim the order was placed after your next day terms window? Nah
28. december 2025
Besvarelse fra RM Cycles
Hi Jim, thanks for taking the time to leave a review, Your order came through at 13:12 on 29/12/2025, which is after our 'next day' as per our standard terms . The frame was signed for at 13:39 on the 31st. Granted we did send it via APC. Infact Royal Mail don't handle packages of that size it has to go via Parcelforce ( we don't have a Parcelforce account). We're sorry you were unhappy we used APC, even if they did deiiver in the 'next day' window, which isn't bad given we're in Kent and you're in Scotland?. The reason the item shows, up at purchase, as being sent via Royal Mail was due to an omission in the set-up in our back office , which we now amended, So once again thanks for taking the time to post a review as we have now updated this. We hope you have fun once you've built the frame up.
Excellent service
27. december 2025
Besvarelse fra RM Cycles
Thanks for tkaing the time to post a reply Khaliiq, hope you have enjoyable year riding!
Great price and efficient delivery 👍
24. december 2025
Besvarelse fra RM Cycles
Thanks for taking the time to post a review Brendan, hope to 'see' you again soon.
Really efficient and fast…
Really efficient and fast service,remarkable value for money!
14. december 2025
Besvarelse fra RM Cycles
Hi Hugh, thank you for taking the time to post a review, we relly do apprecaite that, in addition to your custom of course ;-)
Excellent service
Excellent service, really friendly, great price. A pleasure to deal with!
24. december 2025
Besvarelse fra RM Cycles
Hi Steve, thanks so much for posting a review, it was nice to 'meet' you too ! Happy Riding
Great service & very fast delivery.
Great service & very fast delivery.
Would use again.
17. december 2025
Besvarelse fra RM Cycles
Hi Carl, thanks for posting a review, much appreciated, hope to 'see' you again soon!
Besvarelse fra RM Cycles
It's a very understated and stealthly lookng frame isn't? Let us know what it's like when you've built it up? Thanks for taking hte time to post a review too!
Worth the 3 hours journey
Worth the 3 hours journey. Great service from all from the initial online sale to collection.
19. december 2025
Besvarelse fra RM Cycles
Great to meet you in store Ian, thanks for talking the time to come in and then post the review. Much appreciated, happy riding!
Incredible price for an amazing spec…
Incredible price for an amazing spec bike! From my first contact on the phone with RM Cycles, to the last moment of wheeling my bike out of their store in Kent, the staff were so welcoming, knowledgeable and accommodating! Great to get a bike fit as standard practice. Highly recommend. Love my new Giant bike! Thank you to the RMC Team!
18. december 2025
Besvarelse fra RM Cycles
Hi Adrian, it was great to meet you, thanks for taking the time to come into the shop, wherever possible we do like to fit people to their new bike, position and comfort as a result of a good fit is so important! Thanks also for posting the review, hope to see you soon!
The bike i purchase was a fantastic…
The bike i purchase was a fantastic price . I contacted rmcyles and spoke to Mike who confirmed the price of the bike .I asked a couple of questions which were confirmed and the bike was ordered Immediatlely.The bike was delivered within two days and took ten minutes to put together .Great service.
17. december 2025
Besvarelse fra RM Cycles
Hi Peter, thanks so much for taking the time to leave a review. We really do like talking to our customers, so thanks for calling us before you pressed the 'button'. Ride Safe!
Besvarelse fra RM Cycles
Pleaure Daniel, anmd thanks so much for taking the time to post a review, happy riding!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.