Purchased a e-bike through the cycle to work scheme and from start to finish dealing with RM cycles. Mike and Tom made buying the bike a seamless and easy experience. Which was great as I live over... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Perfect buying experience from start to finish. Bike (TCR Advanced Pro 0 AXS) was ordered on Saturday and was delivered to me on the following Thursday. This included having the steerer cut... Se mere
Virksomheden har svaret
Absolutely fantastic service from RM Cycles from start to finish. Communication was excellent throughout, and they kept me updated every step of the way. The bike arrived exactly as described and I co... Se mere
Virksomheden har svaret
5-star service! Just received my new Giant Trance from the team here at RM and i couldn't be happier. The staff were incredibly helpful, the buying process was smooth, and the bike was perfectly set... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om RM Cycles
Skrevet af virksomheden
Welcome to RM Cycles
Your Local Bike Shop Online
The independent, family-run cycle shop in Tenterden, Kent
Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.
Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.
Our Philosophy
Come for the Price – Stay for the service
At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.
We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.
Shop with Confidence
Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!
We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!
Independent. Passionate. Trusted.
Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.
You can meet our owner and see a tour of the store here.
Workshop & Servicing
Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.
Kontaktoplysninger
3A Leigh Green Industrial Estate, TN30 7DE, Tenterden, Storbritannien
- 01580 765612
- sales@rmcycles.co.uk
- rmcycles.co.uk
4,8
Fremragende
321 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer advice and a very…
Excellent customer advice and a very accommodating company and team
22. marts 2026
Besvarelse fra RM Cycles
Thanks for taking the time to post a review, We do genuinely prefer to talk to customers anmd part of that is ensuring that they get exactly what they need and want. Happy Riding!
Visited for the first time today staff…
Visited for the first time today staff were excellent and great range of bikes and gear would highly recommend will be returning
10. april 2026
Uopfordret anmeldelse
Besvarelse fra RM Cycles
Hi Franky, it was great to see you in the shop. even though we were really busy! See you soon!
Excellent priced fans good stock of the…
Excellent priced fans good stock of the bits its harder to find . Fast post well packed , brilliant thanks 🤩
25. marts 2026
Besvarelse fra RM Cycles
Hi Andy, thanks for posting a review, I have to admit we were very pleased to be able to offer that part at that price!
Not so good
Not so good as I haven't received the vouchers, as I haven't had post for a week. Obviously not your fault, but maybe use a different delivery service or r vouchers
1. april 2026
Besvarelse fra RM Cycles
Hi Caroline. I think there may have been a mis-understanding somewhere here. We don' send out physical/ Paper gift vouchers. The gidt voucher is actually the code that is on your e-receipt that was automatically emailed to when when the order was porcessed. I have re-sent the email with the code on it. THis can be redeemed onbline or in the shop, all you need is the code. Please do call if you have any more questions.
Great service
Great service. Bike was well packaged and easy to assemble,sent via courier with delivery updates and time slot.
Recommend.
23. marts 2026
Besvarelse fra RM Cycles
Hi Chris, thanks for taking the time and effort to post a review, the best bit is yet to come, actually riding your bike!
Besvarelse fra RM Cycles
Hi Neil, thanks for taking the time to post a review, very succinct and exactly what we're aiming for!
Besvarelse fra RM Cycles
HI Gwyn, thanks for taking the time to post a review. We were very happy to be able to do those tyres at that price, have fun!
Besvarelse fra RM Cycles
Hi Steve, thanks for taking the time to postr a review, much appreacited. Enjoy the your bike!
Besvarelse fra RM Cycles
Thnaks for taking the time to post a review, Hopefully your riding experience will match the one you had with us! Have fun!
Bike delivered and well packaged when…
Bike delivered and well packaged when received at the house. Never bought from Rm before and would have no issue doing so again. Well done lads.
27. marts 2026
Besvarelse fra RM Cycles
Hi Adrian, glad you're happy and thanks for posting a review. Nice bike! Have fun and stay safe!
Generally good.
Bike arrived very quickly and was packaged well. Brakes were well set up. Only minor niggle was that gears needed adjustment. Rear mech B screw was too far in and cable tension in both mechs was too high even with ajdusters fully slackened.
22. marts 2026
Besvarelse fra RM Cycles
Hi Andy, thanks for taking the time to post a review and apologies everything wasn't perfect. We keep a record of which mechanics pack which bikes, so I will now be able to identify the mechanic and pass th feedback directly to him and examine any improvements he needs to make. I realise doesn't change things for you but it wll help us with our own QC. If you would like to call the shop we can make some arrangements to get the work done .
Very easy to order and pay
Very easy to order and pay. Invoice emailed as soon as payment made/confirmed. The bike is in immaculate condition, and serviced to an amazing standard. My son absolutely loves the bike.
15. marts 2026
Besvarelse fra RM Cycles
Hi Geenes, we wish we could have been there to see your son's face, new bike day is such a joy!
I purchased ex display bike from your…
I purchased ex display bike from your store and I am very pleased with it. Bike was delivered quick with tracking and time slot provided. Bike condition was amazing, and I saved quite a lot of money !
21. marts 2026
Besvarelse fra RM Cycles
Hi, thanks for taking the time to post a review, enjoy your new bike day and stay safe!
Great bike at a great price
Great bike at a great price. Packing and delivery was excellent. Thankyou very much.
Very happy Man
14. marts 2026
Besvarelse fra RM Cycles
Hi David, we were are very with the price you're able to supply those bikes at, we all love new bike day,stay safe and thanks for taking the time to post a review
Road Bike Purchase
5* amazing customer experience. Item was in the exact condition as described and delivery was quick.
20. marts 2026
Besvarelse fra RM Cycles
That's a lovely bike ytou have there, hopefully you';; enjoy it even more than your experience with us! Thanks formtakig the time to post a review
Besvarelse fra RM Cycles
Hi Ben, thanks for posting a review, much appreciated, enjoy the bike, and stay safe!
very heplful
19. februar 2026
Besvarelse fra RM Cycles
Hi Robert, thanks so much for taking the time to post a review, short and sweet!
Giant Revolt from RM…
I purchased a Giant Revolt from RM cycles.
The bike arrived intact but the wrapping was a little lite inside the box, no hard foam blocks just wrapping paper and bubble wrap around the tubes.The frame is not scratched thankfully.
The bike was set up well and the GRX 820 groups performs well.
5. marts 2026
Besvarelse fra RM Cycles
Hi Dragos, thanks for taking the time to post a review. enjoy the new bike and stay safe!
Besvarelse fra RM Cycles
Thanks for taking the time to post a review Marc, much appreciated! Enjoy the ride!
Bike arrived on time as promised
Bike arrived on time as promised, delivered by a courtois courier who followed delivery request instructions to the T. Bike was very well packed and damage free, set up perfectly. On top of that bike was an absolute bargain as well. Couldn't have wished for more. Thanks guys!
5. marts 2026
Besvarelse fra RM Cycles
Hi Richard thanks for such a lovely review. We're pleased everyhting wnt well and now it's time to enjoy the new machine! Stay safe!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.