I ordered a twisted metal candle holder. I received the same in a very timely manner, actually much quicker than I anticipated. And it arrived in good condition, packed well. Your website was easy... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I only gave four stars because I received the products that I purchased. However, the paper towel holder is cheaply made but not cheaply priced. I was pretty disappointed in the lower quality. It isn'... Se mere
I love all the beautiful things I've purchased from River Chics. They are shown exactly what they are and show up beautiful. I did have a problem not receiving my full order. But when I brought it t... Se mere
Virksomheden har svaret
The quality of some items was great. I returned an order and asked questions through the website and had quick results. I had to return an item and I am still waiting for my refund and an answer to my... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
3,8
God
105 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Order product
Update to my original review
Took 3.5 weeks to get a response after ordering. Final received delivery notification after calling and emailing and reported fraud. I updated from a one star to a three since I did receive order
Customer service never emailed me back or called back after several attempts. Customer service terrible. Item received was a 2 out 5 - not the same material as picture- will not be reorder from this website.
23. oktober 2024
Uopfordret anmeldelse
I ordered a wax warmer and the light…
I wanted to write a follow-up to my earlier review. After posting this, it was less than a week that I received my battery and all is well. The only thing I wish that happened was that someone reached out to me personally so I could hear their side. I am satisfied now and I do recommend this company. They have beautiful things. Thank you for completing my order!
I ordered a wax warmer and the light bulb did not come with it. I have tried emailing them back to tell them but I keep getting the email confirmation that I received the package! THAT'S NOT WHAT I NEED!! There is no phone number to call either.
The light bulb I need is very hard to find on the internet so I need their help. This thing is useless to me without it!
Can someone please call me back to remedy this problem??? Order #: 140317
26. oktober 2024
Uopfordret anmeldelse
Placed order- never rec'd
Placed order. Received an email with confirmation. However, never received a shipping confirmation.
Emailed River Chic and requested a refund. They refunded my account thankfully, but NEVER heard from them at all. Maybe if you live close, just go to their store and check them out. They don't have their online store running it seems.
Update: My order #92243 was made on 8/30/23. I emailed and not response. If you didn't have my order you should have responded to my email with that said, then we wouldn't be here.
12. august 2023
Uopfordret anmeldelse
Besvarelse fra River Chic Designs
We’ve reviewed our records and do not have any orders or emails under this name. Because of that, we believe this review may have been posted in error or is not from one of our customers.
We take all feedback seriously and always work hard to resolve any genuine issues, but in this case, there’s no record of an order, shipment, or communication associated with this name.
If you believe this is a mistake, please reach out to us directly with your order number or email confirmation, and we’ll be happy to assist.
Their candles are amazing!!!
Their candles are amazing! They are a small family business, which is amazing because I love to shop local/small. The candles are hand made - and the quality definitely shows! They are the best smelling candles I’ve ever owned - B&BW definitely doesn’t compare! Plus, they also have super cute decor, and sell refills for the candles too! Shipping times are a bit backed up due to the virus, but customer service rocks and it is totally worth it for the amazing stuff they have!
22. juni 2020
Uopfordret anmeldelse
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