i love the clothes i have purchased many shirts from rise, however the disappointment comes from them never having any stock. Everything is always sold out. I have been waiting to reorder shirts i hav... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
So far, I’ve place multiple orders with Rise and am thoroughly enjoying all of their products, from gym apparel to lifting gear. I recently needed to deal with an exchange of an item I ordered and Edw... Se mere
My experience with RISE so far has been incredible. I am very picky with what I order and keep and after ordering 15 items I haven't returned anything yet. The quality of all items I have purchased is... Se mere
Virksomheden har svaret
If you are in the US, DO NOT place an order with Rise. I ordered 3 shirts and they didn't fit how I expected, so I wanted to return them. I had to pay $30 to return 3 t-shirts including prepaying for... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Rise is one of the fastest growing and most innovative sports fitness brands in North America. Shop our Online Fitness Store. #NeverStopDreaming
Kontaktoplysninger
18005 Rue Lapointe, i500, J7J0G2, Mirabel, Canada
- help@risestore.com
- rise.ca
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Expedience and kindness with response
Expedience and kindness with response. Amazing costumer service!
I accidentally ordered the wrong size…
I accidentally ordered the wrong size weight lifting belt. I reached out to customer service to correct the error and got an immediate response from Edwin. Was some of the best customer service I’ve ever received. He was nice and understanding. Excellent customer service with excellent equipment, don’t be believe me try it for yourself.
Exceptional Customer Service
In a world where customer service seems to be a thing of the past- these guys excel. Personalized emails, quick response times and quick to resolve any issues. I ordered a size too small on several shirts and exchanging for the next size up was an easy process. Quality of shirts are great- will definitely order again.
Amazing Customer Service!
Amazing post sale customer service to ensure that each customer receives a high quality product. Edwin was great in assisting me, with quick response times, a very positive representation of the brand. Definitely purchasing in the future.
Contacted RISE and got nearly immediate…
Contacted RISE and got nearly immediate help. Even at 1 am. Thank you rise
I order a lever belts but in the wrong…
I order a lever belts but in the wrong size unfortunately. So I returned it and waited for the color I wanted to be restocked. The customer service was just amazing and responded back very quickly. They responded to my message throughly and gave me an update on order. The person that was helping me also gave me priority shipping which is amazing. So 10/10 on customer service! Rise always have high quality lifting gear and I always recommend it!
My order forme rise was lost in the way…
My order forme rise was lost in the way by Canada post. So I reach to rise and in 24h they responded and immediately taken care of. They replaced and reorder for me. In a few days it was all been cared and done. Really great service and great team. Thank you a lot
Very good service
I bought a pair of knee sleeves, a belt and some wrist wraps. Everything was fine but the sleeves that were too tight. Customer service was very nice! They treated my exchange quickly. The answered my emails a day after which was great. :)
Rise has the best fitting clothing out…
Rise has the best fitting clothing out there! And the materials are super comfy. I can't get enough! And their customer support is super friendly and helpful
Best Customer Service Out There!
I placed an order after Christmas, it arrived faster than anticipated and my items were amazing! I had an issue with my sweatpants after a few wears, and when I messaged the company, they dealt with it immediately, sent me a replacement pair for free. With the replacement they offered to let me add additional items to my order if I was interested because they were going to be paying for shipping. Very considerate and friendly service. 10/10
Wont give you your money back only…
Wont give you your money back only credit, even when this is against the law.
Never got my order deliverd
Never got my order deliverd, when i checked at the postoffice it was already sent back. Know they blame me for not picking it up. Worse costumer service, dont order when in EU.

Besvarelse fra Rise
Rise
This brand is absolutely awesome no worries at all, they have the best cooperation no matter what the issue is, I ordered a belt a while back in small and it was too small for me so I contacted rise and they had no issues letting me exchange for a different belt, love this brand
Customer Service Support
I ordered the wrong size for my lifting belt and wanted a larger size. I returned my belt to exchange the size and the customer service responded and took action fast. it was very good and professional!
Customer service at Rise is 5 star
Customer service at Rise is 5 star. I ordered a few items for xmas presents and one needed exchanging due to size. I was impressed by the number of personal emails I received making me feel VERY taken care of and assured that my new package was on its way quickly. I love a Canadian company anyway BUT a Canadian company with stellar customer service is even better!!
Poor quality clothing
Garbage quality clothing, ordered a polo just now the logo is peeling off and seams are coming undone around the buttons. Ordered t-shirts a few years ago that the logos came right off as well after a couple of washes. All my clothes I ever bought from them are in the garbage. The fit is not bad but everything is made very cheap. I want to support a Canadian company but cannot support them.
They refunded me but will not reimburse shipping fees and the taxes on the shipping fees like some other gym clothes companies.
Don’t believe the other 5 star reviews they are probably paid by rise
Stay away.
Rise was very helpful and quick with…
Rise was very helpful and quick with exchanging my order. They sent my new belt back to me with expedited shipping (free of charge) and their return process and customer service was very helpful.
Excellent service
This is my first purchase with Rise and it was a very positive experience. I needed to exchange the item I purchased as I got a size too small and the exchange was easy and done in a timely manner. The communications were excellent, always letting me know the progress of my purchase and exchange.
Excellent customer service (5/5).
Abdulla from Middle East
Hi , i really like how customer service are quick in answering anything you want.I live in the Qatar and the shipment will arrive after 3 or 4 days to get to me.I definitely recommend to everyone to try it.
Thank you from Qatar 👋🏼
Customer service is amazing and quick
Customer service is amazing and quick, the people are lovely. I live in the UK and it only took 4 days to get to me from Canada. The shipping was a 10/10. Definitely recommend to everyone!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







