i love the clothes i have purchased many shirts from rise, however the disappointment comes from them never having any stock. Everything is always sold out. I have been waiting to reorder shirts i hav... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
So far, I’ve place multiple orders with Rise and am thoroughly enjoying all of their products, from gym apparel to lifting gear. I recently needed to deal with an exchange of an item I ordered and Edw... Se mere
My experience with RISE so far has been incredible. I am very picky with what I order and keep and after ordering 15 items I haven't returned anything yet. The quality of all items I have purchased is... Se mere
Virksomheden har svaret
If you are in the US, DO NOT place an order with Rise. I ordered 3 shirts and they didn't fit how I expected, so I wanted to return them. I had to pay $30 to return 3 t-shirts including prepaying for... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Rise is one of the fastest growing and most innovative sports fitness brands in North America. Shop our Online Fitness Store. #NeverStopDreaming
Kontaktoplysninger
18005 Rue Lapointe, i500, J7J0G2, Mirabel, Canada
- help@risestore.com
- rise.ca
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazon customer service
Just did an order on Rise and did a mistake. I contacted the customer service and received an answer 10 minutes later.
My problem was solved with such efficiency by Edwin, I wish all customer service could be so efficient and polite!
Can't wait to receive my order to try everything and to make another one then 😁
Apparel is great and the customer…
Apparel is great and the customer service is top notch. Edwin is one of their reps and he was quick, responsive, and understanding. Thank you Rise and Edwin!
Excellent customer service
Excellent customer service! I made a mistake on my order and they helped me correct it with no issues!
I have purchased clothing from Rise for…
I have purchased clothing from Rise for years now. I find they’re clothing long lasting. But what keeps me what coming back is they’re customer service.
easy exchange due to wrong size item
I recently bought the wrong size for some of the items in my recent order. I was gladly helped by Edwin to resolve my problem and now everything is fine! Great service, would recommend!
I ordered alot of stuff from Rise over…
I ordered alot of stuff from Rise over the years and every time I dealt with customer service it was always a charm. They have an awesome team! I changed an order, cancelled one and did a refund too. Every time it was smooth and super easy.
I have bought more than 20 pieces of…
I have bought more than 20 pieces of clothing from this store and every single time the quality has been fantastic. The customer service has always been incredible, if you have an issue just reach out and they will solve it.
Amazing quality and fit
Amazing quality and fit. Rise stuff is honestly way better than gymshark and other fitness brands out there. Very happy with my purchase 10/10.
Products and customer service are both…
Products and customer service are both amazing! Great company to deal with.
Great customer service
Great customer service, made an error with mailing address and response time was impressive.
Great quality goods. Love the brand!
Amazing service
Amazing service.
Had to return some product which didn’t fit. The quality was amazing and wanted to exchange it for the proper size. They were very helpful and made the exchange smooth as possible. Customer service reached out to me personally and helped me through the process.
Fantastic products great service
Fantastic products, great customer service. Happy with my lever belt, hat, socks, shirts, underwear, and compression pants. When I had an issue with the lever belt they responded quickly and resolved it.
Amazing products and service!
I ordered their comfy hoodie and sweats. They are amazing! They are made with quality material that is thick and cozy. I literally live in the hoodie and sweats. I did have a minor issue with the hoodie after my warranty had expired, but once I emailed them about it, they were quick to help me out. They went over and above to make it right which I really appreciated. 5/5 would recommend them to anyone.
Rise has an excellent team behind its…
Rise has an excellent team behind its brand name. I’ve been a fan of this team since I followed Marc back in 2012. However I would like to take a second and notice the brands durable products because I’ve used and abused my Rise lever belt and Wrist wraps for a little over four years now. However recently someone within my gym stole my wrist wraps & Rise was extremely professional and acted in a timely manner about my situation. They were even kind enough to hook me up with a discount code towards my new purchase. So if you’re looking to be apart of a family that wants to grow & support one another then I strongly recommend being apart of Rise. They listen to their customers & truly know how to keep you coming back!!
Quick and very accommodating customer service
We got a minor issue with a piece of clothing and even after the 30 days warranty period had expired (by a few days), we got a more than reasonable arrangement. Super happy with our apparels and customer service as well.
Customer service
I just made my third big order and everything went smooth as always. My first two orders went to Czech Republic and delivery was within 1-2 weeks (so quite fast consider the Czech Custom is quite slow sometimes) and my third order went to Canada as i was there at business trip for 3 days. Rise supported me very nicely to delivery the goods exactly on the day i needed it (The shipping company take over the goods and for some reason shared the delivery date for a day after i was leaving the hotel, but after i contacted the Rise they arrange the package to be delivered day earlier and fit my timeline). The Edwin was a huge help and was anwering emails even during unusual hours (11 PM and so on), that honestly surprised me.
Product itself have high quality and and i will definitelly continue ordering any new releases Rise will offer.
The worst customer service I’ve ever seen
On February 10th I purchased A pair of gym pants from Rise.ca.
I even got an email that it was shipped the same day.
Since it is not an express delivery, by the time the package arrived, the country was already at war (I’m from Ukraine) so the post office obviously did not work. I had to run away from the country. During that time, since no one received the pants, it was returned to the seller (I Mean I can only assume it arrived and returned to the seller cause I got an email of Feb 10th that it was shipped and another one on April 4th that it was shipped so I guess the package was returned to the Seller since I got this email twice or maybe they lied when they sent me that email that it was shipped on Feb 10th. Either way it's been 2 months and I still don't have my package)
They did not even bother to check with me as it to why it was returned. Today I received another email saying they shipped it again!! I was shocked!! Who In the world sends a package to Ukraine during a WAR?!?
I immediately texted them to change the address to the country I'm currently staying till I could go back home and they replied that "it is not possible".
When I asked for a refund they gave me the same answer.
Thank God I paid with PayPal so I already escalatedthe case with them.
Rise.ca keep saying it's not their fault and that they did everything correctly and try to blame it on the post office.
Bottom line is I Paid Raise.ca for a pair of pants? Yes
Do I have those pair of pants? No
At the end of the day Raise.ca responsible of me getting the package, not the Canadian Post Office!
Rise.ca has ZERO consideration to their clients.
Update: I got the refund from PayPal :)
Would not recommend anyone to buy from them due to the worst service ever!
Ngl, their clothes are good but there are plenty more online stores (like GymShark) that sends it with DHL express and it arrives within 3-4 days unlike Rise.ca which takes 1-2 months as if they were shipping it from the moon.

Besvarelse fra Rise
Very good customer service.
Awesome weight belt
Awesome weight belt! Way better then expected. Great craftsmanship! Looking forward to ordering more products. Thank you Rise Team.
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