Rise Anmeldelser 

211
•
TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

i love the clothes i have purchased many shirts from rise, however the disappointment comes from them never having any stock. Everything is always sold out. I have been waiting to reorder shirts i hav... Se mere

Bedømt til 5 ud af 5 stjerner

So far, I’ve place multiple orders with Rise and am thoroughly enjoying all of their products, from gym apparel to lifting gear. I recently needed to deal with an exchange of an item I ordered and Edw... Se mere

Bedømt til 5 ud af 5 stjerner

My experience with RISE so far has been incredible. I am very picky with what I order and keep and after ordering 15 items I haven't returned anything yet. The quality of all items I have purchased is... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

If you are in the US, DO NOT place an order with Rise. I ordered 3 shirts and they didn't fit how I expected, so I wanted to return them. I had to pay $30 to return 3 t-shirts including prepaying for... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Sportstøjsbutik
  2. også i
  3. Butik med fitnessudstyr

Skrevet af virksomheden

Rise is one of the fastest growing and most innovative sports fitness brands in North America. Shop our Online Fitness Store. #NeverStopDreaming


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

211 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,7

Alle anmeldelser

(211)

11 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Amazon customer service

Just did an order on Rise and did a mistake. I contacted the customer service and received an answer 10 minutes later.
My problem was solved with such efficiency by Edwin, I wish all customer service could be so efficient and polite!
Can't wait to receive my order to try everything and to make another one then 😁

11. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

easy exchange due to wrong size item

I recently bought the wrong size for some of the items in my recent order. I was gladly helped by Edwin to resolve my problem and now everything is fine! Great service, would recommend!

27. september 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I ordered alot of stuff from Rise over…

I ordered alot of stuff from Rise over the years and every time I dealt with customer service it was always a charm. They have an awesome team! I changed an order, cancelled one and did a refund too. Every time it was smooth and super easy.

29. august 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I have bought more than 20 pieces of…

I have bought more than 20 pieces of clothing from this store and every single time the quality has been fantastic. The customer service has always been incredible, if you have an issue just reach out and they will solve it.

11. august 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing quality and fit

Amazing quality and fit. Rise stuff is honestly way better than gymshark and other fitness brands out there. Very happy with my purchase 10/10.

12. juli 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great customer service

Great customer service, made an error with mailing address and response time was impressive.
Great quality goods. Love the brand!

9. juni 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing service

Amazing service.
Had to return some product which didn’t fit. The quality was amazing and wanted to exchange it for the proper size. They were very helpful and made the exchange smooth as possible. Customer service reached out to me personally and helped me through the process.

9. juni 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing products and service!

I ordered their comfy hoodie and sweats. They are amazing! They are made with quality material that is thick and cozy. I literally live in the hoodie and sweats. I did have a minor issue with the hoodie after my warranty had expired, but once I emailed them about it, they were quick to help me out. They went over and above to make it right which I really appreciated. 5/5 would recommend them to anyone.

14. maj 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Rise has an excellent team behind its…

Rise has an excellent team behind its brand name. I’ve been a fan of this team since I followed Marc back in 2012. However I would like to take a second and notice the brands durable products because I’ve used and abused my Rise lever belt and Wrist wraps for a little over four years now. However recently someone within my gym stole my wrist wraps & Rise was extremely professional and acted in a timely manner about my situation. They were even kind enough to hook me up with a discount code towards my new purchase. So if you’re looking to be apart of a family that wants to grow & support one another then I strongly recommend being apart of Rise. They listen to their customers & truly know how to keep you coming back!!

20. april 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Customer service

I just made my third big order and everything went smooth as always. My first two orders went to Czech Republic and delivery was within 1-2 weeks (so quite fast consider the Czech Custom is quite slow sometimes) and my third order went to Canada as i was there at business trip for 3 days. Rise supported me very nicely to delivery the goods exactly on the day i needed it (The shipping company take over the goods and for some reason shared the delivery date for a day after i was leaving the hotel, but after i contacted the Rise they arrange the package to be delivered day earlier and fit my timeline). The Edwin was a huge help and was anwering emails even during unusual hours (11 PM and so on), that honestly surprised me.

Product itself have high quality and and i will definitelly continue ordering any new releases Rise will offer.

12. april 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

The worst customer service I’ve ever seen

On February 10th I purchased A pair of gym pants from Rise.ca.
I even got an email that it was shipped the same day.
Since it is not an express delivery, by the time the package arrived, the country was already at war (I’m from Ukraine) so the post office obviously did not work. I had to run away from the country. During that time, since no one received the pants, it was returned to the seller (I Mean I can only assume it arrived and returned to the seller cause I got an email of Feb 10th that it was shipped and another one on April 4th that it was shipped so I guess the package was returned to the Seller since I got this email twice or maybe they lied when they sent me that email that it was shipped on Feb 10th. Either way it's been 2 months and I still don't have my package)
They did not even bother to check with me as it to why it was returned. Today I received another email saying they shipped it again!! I was shocked!! Who In the world sends a package to Ukraine during a WAR?!?
I immediately texted them to change the address to the country I'm currently staying till I could go back home and they replied that "it is not possible".
When I asked for a refund they gave me the same answer.
Thank God I paid with PayPal so I already escalatedthe case with them.

Rise.ca keep saying it's not their fault and that they did everything correctly and try to blame it on the post office.
Bottom line is I Paid Raise.ca for a pair of pants? Yes
Do I have those pair of pants? No
At the end of the day Raise.ca responsible of me getting the package, not the Canadian Post Office!

Rise.ca has ZERO consideration to their clients.

Update: I got the refund from PayPal :)
Would not recommend anyone to buy from them due to the worst service ever!
Ngl, their clothes are good but there are plenty more online stores (like GymShark) that sends it with DHL express and it arrives within 3-4 days unlike Rise.ca which takes 1-2 months as if they were shipping it from the moon.

4. april 2022
Uopfordret anmeldelse
Rise-logo

Besvarelse fra Rise

Hi Roei, we care immensely about our customer and people. It is terrible what is happening in Ukraine.

I understand how sad and frustrating in must be facing this horrific situation. However, Rise has nothing to do with it and shouldn't be mixed or kicked at when we simply did our work.

We would appreciate you do not attack our reputation when we did nothing wrong and that this false review is being removed since we simply did everything we promise, we would do when placing an order on our website.

Here's a summary of the timeline:

1- Your order was placed on Feb 9th, we shipped it on the 10th.
https://www.canadapost-postescanada.ca/track-reperage/en#/search?searchFor=CC238516562CA

2- We didn't re-ship a package to you, you probably received an automated notification about the progress of the delivery which is not coming from us. We shipped the next day you ordered, which is way before the conflict happening in Ukraine.

3- You reached out to us to change the address on April 4th, the package was already on its way, and we recommended contacting the postal service to see if they can redirect it for you as we cannot do it once it leaves Canada.

Thank you, and we hope you and your loved ones stay safe.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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