I made four attempts to contact Rimmers Music Before the purchase and after. The was never answered. I travelled from Sheffield to the Bolton Branch before the purchase and a chap said it is d... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased a product using the website, without going into the store to view and try out the product. I contacted the Rimmers staff by telephone, to ask questions about the product. Everyone that I s... Se mere
I've recently bought the the ES120 digital piano. When I assembled it I discovered there was a manufacturing fault. I contacted Rimmers, who responded very quickly and helpfully and put me in touch w... Se mere
Great advice in-store in Edinburgh from Euan. Amazing electric/portable piano, a perfect fit! Slightly delayed delivery which can be tricky as needs to be signed for, but wasn’t an issue in this case.... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Rimmers Music, established in 1978, is one of the UK’s most experienced and trusted piano specialists. Over the years, we have built our reputation on expert advice, careful preparation, and a genuine understanding of the instruments we sell. Today, our focus is entirely on pianos, allowing us to offer a level of knowledge, service and reassurance that only a true specialist can provide. We work with customers across the UK through our piano showrooms, our established website at: www.rimmersmusic.co.uk and our dedicated education sales division, which supports schools, colleges and music services nationwide. We also serve customers through selected online marketplaces where appropriate. We specialise in both new and pre-owned pianos, offering a carefully chosen range of acoustic uprights, grand pianos, digital pianos and portable digital pianos. Every instrument we sell is selected with quality, musical value and long-term satisfaction in mind. Our aim is not simply to sell a piano, but to help each customer choose the right instrument with confidence. Our pre-owned pianos are an especially important part of what we do. We regularly acquire older instruments for restoration and resale, giving well-made pianos a new life and offering customers access to beautifully prepared instruments with character and value. This careful approach also reflects our belief in sustainability and in the lasting worth of a good piano. At Rimmers Music, service is just as important as the instrument itself. Our team is trained regularly and has extensive product knowledge, enabling us to guide customers with clear, honest and practical advice. Whether you are a beginner, an advancing pianist, a teacher, a parent, or a professional musician, we take the time to understand your needs and recommend the most suitable piano for your home, school or performance setting. We also understand that buying a piano often requires a delivery service that is every bit as professional as the sales process. For smaller items, we use trusted delivery partners, and for acoustic upright and grand pianos we provide a specialist delivery and installation service handled by experienced professionals. These instruments are moved, delivered and positioned with the care, attention and expertise they deserve. Alongside piano sales, we have also established Rimmers Music Schools across the UK, where students of all ages receive one-to-one tuition in purpose-built teaching spaces. We offer piano, keyboard and music theory lessons, and we are proud to support students whether they wish to learn for enjoyment or work towards examinations. For added flexibility, we also provide access to our exclusive online lessons. We also offer finance options on qualifying orders, helping customers invest in the right instrument in a way that is manageable and convenient. Above all, Rimmers Music is a piano specialist. We are here to offer knowledgeable guidance, carefully prepared instruments, dependable service and the reassurance that comes from dealing with an established family business with decades of experience.
Kontaktoplysninger
Rimmers Music Online Unit 18 Centurion Ind Est, PR25 4GU, Leyland, Storbritannien
- 01772622111
- customerservice@rimmersmusic.co.uk
- rimmersmusic.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very prompt delivery and great service
Extremely prompt delivery of my digital piano in excellent condition. This is the second time I've purchased from Rimmers, just over 10 years apart, and the service has been great both times. I'll happily use them again.
The company kept in regular contact…
The company kept in regular contact during the transaction
Great Service and Quality
I love my digital piano and the delivery was seamless. Very satisfied with the quality, price as well as efficiency of delivery.
I recently purchased the Yamaha CLP-825…
I recently purchased the Yamaha CLP-825 digital piano from Rimmers Music, and I couldn’t be happier with my experience.
This is a fantastic piano that I would confidently recommend to everyone. If you’re a beginner, it’s an excellent place to start, and the quality is high enough that you won’t feel the need to upgrade anytime soon. At the same time, it’s more than capable for intermediate players, which makes it a really worthwhile investment.
My purchasing experience was just as impressive as the instrument itself. Although the piano was initially out of stock, the store kept me informed and arranged almost next-day delivery as soon as it became available again. The delivery service was outstanding — the delivery person went above and beyond, even helping move the piano up to the next floor.
Overall, both the product and the service were exceptional. I’m extremely satisfied and would highly recommend Rimmers Music to anyone looking to buy a piano.
Excellent price & speedy delivery
Bought a digital piano. It was the cheapest I could find the particular model online. It arrived the next day.
Everything arrived very quickly and as…
Everything arrived very quickly and as ordered. Nothing to mark them down for.
Great service - but try before you buy
I thought Rimmers Music were superb. I ordered the piano on the weekend and it was with me early in the week.
I think my experience was slightly marred by the product, the sound of which is rather disappointing. While this is not really something any seller can do much about, I do not have a piano showroom within about 50 miles of where I live so I had to rely on reviews and sound samples and this piano sounds nothing like them - product reviews are so important and I would have expected manufacturers to have this nailed in today's digital retail environment. It will certainly not be my 'piano for life'.
Having said that, this will serve my needs for now and I will happily order from Rimmers again when the time is right
Excellent personal service
Hannah gave me personal advice on a number of keyboards meeting my suggested specifications.
She was kind and patient and I ended up buying the right instrument from yourselves.
Keyboard Amp
Great communication, excellent advice given and next day delivery, fantastic service.
good experience
The delivery was next day for 3 of 4 items (with the missing item being the smallest!) but the main thing preventing 5 stars was that there was no tracking.

Besvarelse fra Rimmers Music
Good product & purchasing experience
Clear information on website, quick and easy to place order, quick delivery and good value product.
Efficient service
Able to talk to an actual person who made a quick response
Also action taken quickly following order issue which was dealt with effectively by email.
I made the order and it arrived very…
I made the order and it arrived very quick, the only problem is that there isn't a music rest with this item, I can't reed music so I don't need one but for those who can it is extra cost for them. I would use one if I had one but i'm not going to pay extra for one
Best price and free next day delivery
Placed an order online for a digital keyboard which arrived next day with free delivery. Price was the best I could find anywhere. very impressed.
I recently purchased a Kawai ES920…
I recently purchased a Kawai ES920 digital piano from Rimmers Music, along with the stand and the triple-pedal unit. The price was fair and transparent, with no hidden costs.
Delivery was excellent—the order arrived just one day after my purchase and there was no extra delivery charge. Everything was very smooth and straightforward.
The piano arrived in the original manufacturer’s box, which was in perfect condition with no damage.
Overall, a very positive experience with efficient service and a hassle-free purchase. Thank you!
Swift delivery and excellent…
Swift delivery and excellent communciation. I'm very happy with my new keyboard
YAMAHA PSRSX920
I purchased a psrsx920 ordered on Friday delivered on Monday. All staff I spoke to were friendly and informative. Glad I went to Rimmers.
Amazing service
Didn’t end up purchasing from there but I was extremely impressed by the service when I enquired about a piano. They called me straight away and gave me all the information I needed and were always on point to answer any of my questions.
I wasn't home for over a month
I wasn't home for over a month and they were able to keep my piano stand in their storage throughout the time. Customer service was very thoughtful and kept checking on me with delivery. When I finally reached home again, they arranged delivery very soon and it was a next working day delivery.
Excellent price and great customer service
Cheapest price available for our new Yamaha piano, delivered free next day as promised even though it was just before Christmas. When there was an invoice problem in getting cashback from Yamaha on their special offer Rimmer's replied to my email within half an hour with the necessary extra documentation. Couldn't be happier with the service provided.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







