The product is potentially very good. However got delivered with a flat tyre. Read through and saw that the customer service is shocking. App is pointless the only real feature being that it’s downloa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a scooter RS2 a few months ago. Scooter arrived with a flat tyre. After a couple of emails, pictures and explanations they sent me a new inner tube and tyre, but I paid for the service.... Se mere
Sent my scooter to be fixed on 22 December 23 still waiting for it to be fixed 29 January 24 email them they say it will be ready, phoned up next day and they say waiting for the part. Phoned again 2... Se mere
Just purchased 2 RB1 ebikes, look really well made neat and tidy cover all our needs for the campervan experience. Had a weekend really using them to their full potential and seem perfect. Just ema... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Riley Scooters is the UK's leading e-scooter company, providing attractive and modern scooters for a eco-friendly and modern mode of transport. Our electric scooters are the first to have detachable battery packs and are lightweight and foldable to get you where you are going, hassle free. We aim to provide excellent customer service, pre and post sale, and continuously strive to do better! That's why we take our reviews seriously and encourage all of our customers to provide us feedback on Trustpilot. Share your rides with us on social media #rileyscooters
Kontaktoplysninger
KINGS LODGE LONDON ROAD WEST, TN15 6AR, KINGSDOWN, Storbritannien
- 020 3137 7807
- support@rileyscooters.com
- rileyscooters.com
Bed kunder om at skrive en anmeldelse
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bought my scooter last year
Bought my scooter last year. Had a slight issue recently which Riley fixed no problem
Good little run around.
Good little run around.
Scooter has worked well and rides well. Needed to buy an extra battery as the battery didn't do a third of the distance than what the description said it would do. Slopes and cold weather can affect the battery.
However, was given 50% discount from Riley with buying the spare battery which was really fair. Was given phone holder as well as gesture of good will, so customer service was very accommodating
Customer service
Having bought a scooter as a gift, 10 month later had a problem and dropped Riley’s an email. Super fast reply and service. Sent out a replacement battery with no hassle under warranty.
What a fun little toy.
Impeccable service and constant service…
Impeccable service and constant service updates.
I had the pleasure to collaborate with Mark in order to get one of their lovely scooters to be delivered in Jersey Channel Islands( location where they don’t normally deliver).
He got out of his way to make this possible by contacting a couple of delivery companies to find the best option.
Thank you very much Mark and the Riley Team.
Excellent and quick customer service!
I had lots of enquiries to make sure I can get the correct battery from the website for the RS2 scooter (I wanted the old round battery connector instead of the blade connector). The customer service team were quick to reply and able to resolve all of my issues quickly, and delivered the battery with next day delivery.
Great Purchase
Scooter arrived quickly and we are very pleased with it. Charges quickly, easy to assemble, operate and fold down. The build quality seems very good.
Riley scooters review
E-mailed Riley scooters and asked if the Riley scooter was the same as the Levi scooter sold in USA and Canada. Haden replied with an honest answer saying it was very much the same scooter with some changes, basically re branded for the UK market, dont let this put you off buying one as the service is good and most sooters you buy are all mostly rebrands from China, very good scooter, built and rides well,great value for the money, good to know you have UK support from Riley scooters when you require it.
Absolutely fantastic
The scooter is a brilliant bit of kit works really well very smooth battery last for ages and such an enjoyment to ride
Good Service
Ordered 2 scooters but one was lost by the courier. A replacement was sent straight away following contact with CS. Haven't used the scooters yet as they are a Christmas present but they look superb and service has been excellent up to this point.
The amazing RS1 scooter
An amazing RS1 scooter. A GREAT build and design with the soft and comfortable 10 inch wheels in which helps to keep everything stable along my rides around my local area. It’s very versatile and manageable with it’s folding up feature that makes life simple for me during times like going up the stairs/going inside crowded shops etc. 4stars for me. Although, it would’ve been 5 if the mileage was a little bit more. 15 miles is good but not extraordinary. Besides from that the RS1 has helped me a lot soo far with traveling. Next I want to try is the RS2. One day. Just one day I’ll have the chance to ride the RS2
The Riley Scooters RS2 is very good
The Riley Scooters RS2 is very good, very manoeuvrable. It is a pleasure to use it anytime and very convenient as it folds and fits easily in the boot of a car.
5* for product and customer services!!!
I've tried a few scooters in the last year and I have to say that Riley's RS1 is the most comfortable ride out of them all. Its quick, light and removable battery is a bonus since I have a 2 batteries I barely have to wait for them to charge. Furthermore customer service is excellent. I recently destroyed my charger and was looking everywhere online for replacement without any luck. I emailed customer services and they sorted it out ASAP. I would highly recommend this company and their products!!!
Excellent service spoke to Hayden and…
Excellent service spoke to Hayden and he was amazingly helpful with my request. Would recommend
TOP scooter Rrrrrrrr
well built scooter,nice feel on all surfaces ,love the fact that you can bye another battery for longer range, so i did so,and i store it in a tripod bag, and i hang it on the hook built on the scooter,got say too, that the customer service, if theres any faults is 10 out of 10, they very helpfull indead, Thankyou Hayden
Riley RS1 e-mail scooter
I'm a 61year old man & purchased a Riley RS1scooter,
Best thing I've done in year's. Incredible engineering, faultless in every department. Great fun. Highly recommend to anyone
Fantastic fun and easy to use
Fantastic fun and easy to use . I would recommend
10/10
Amazing scooter, especially for beginners but also has more advanced features. Bought this a few months ago and have loved it ever since! 10/10 I highly recommend.
What a great scooter
What a great scooter. We decided to try them out on our Rome trip and they have been absolutely fantastic. Even though the roads in the city are horrendous, the RS1 electric scooter has handled them with easy. They are well manufactured and easy to use, they are now officially are favourite toy on the trip.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







