Ordered a camera strap from Rigu while the owner was on holiday, so I expected a bit of a delay but my order was processed and posted out the same day, with an email to confirm the tracking number. Ar... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wanted a specific EMBOSSED camera strap that wasn’t listed on website. Emailed Andrew who responded almost immediately. His response was along the lines of “could do this but won’t as it doesn’t wor... Se mere
Virksomheden har svaret
A great consumer experience. I’m from NZ and as it happened, had relatives returning home a week after I made my purchase so had my purchase delivered to them in Surrey. Arrived in 2 days, kept in the... Se mere
Virksomheden har svaret
I found Rigu when searching for a new camera strap and have been so impressed that it's not another faceless store but instead a really great personal site where the owner emails you directly to keep... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Rigu is a camera straps & accessories company founded in 2011. Offering high quality camera straps, bags, and accessories along with industry-leading customer service for hobbyist and professional photographers.
Kontaktoplysninger
Low Colwith, LA22 9NU, Ambleside, Storbritannien
- 01539234245
- info@rigu.co.uk
- rigu.co.uk
Great friendly service
Great communication and fast, friendly efficient service from Andy, thanks
31. marts 2023
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Besvarelse fra Rigu
Thank you very much!
Great Communication and fast delivery
Purchased a Holdfast camera harness, delivery was excellent, great communication, I would definitely shop with Rigu again!
14. marts 2023
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Besvarelse fra Rigu
That's what I like to hear, thanks Rachel!
Quick delivery and good quality
My light brushes and adaptor arrived quickly with a nicely personalised email from Andrew letting me know they were coming. Very pleased with the quality and have enjoyed playing with some light painting building on some skills being learnt at night school. Made even my poor talent look decent.
16. marts 2023
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Besvarelse fra Rigu
Thanks for taking the time to leave a review Richard, I'm glad you're enjoying learning about light painting.
Astoudingly fast turnaround and prices…
Astoudingly fast turnaround and prices for Holdfast Gear that beat ordering directly from America by a huge margin. Also very happy with the personal communication from the owner. Would enthusiastically recommend.
18. marts 2023
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Besvarelse fra Rigu
Thanks Robert!
Fast well packaged delivery of quality…
Fast well packaged delivery of quality item, all good.
6. marts 2023
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Besvarelse fra Rigu
Hi Mark, this is exactly what I like to hear!
Great site. Great product. Great service.
I can only agree with the other positive reviews. I ordered a leather camera strap. Ordered Monday arrived Tuesday. Full updates from Andrew by email. Beautiful quality strap, and carefully packaged. Will be using this site again.
21. februar 2023
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Besvarelse fra Rigu
Thanks for taking the time to least a review, I really appreciate it Rob.
Great photographic shop and experience
Items dispatched immediately on upgraded tracked mail and arrived 17hrs after I ordered them from Andrew. Fantastic communication all through. Great photographic shop and service. Thank you very much
22. februar 2023
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Besvarelse fra Rigu
I can't always promise 17hr delivery times, but I'll always try my best!
Great communication
Great communication, lightning fast postage and great quality camera strap. Many thanks
13. februar 2023
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Besvarelse fra Rigu
Thanks for the review, Rob!
Great service!
Great service!
Super clear communication, quality product, and speedy turnaround - class!
14. februar 2023
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Besvarelse fra Rigu
Thank you very much for the review!
First class.
Top quality goods from a first class business, prompt delivery and well packaged.
13. februar 2023
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Besvarelse fra Rigu
Thank you very much for taking the time to write a review Michael, I really appreciate it.
Excellent customer contact and great…
Excellent customer contact and great products.
6. februar 2023
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Besvarelse fra Rigu
Thanks for taking the time to leave a review Simon, I really appreciate it.
Outstanding customer service
Outstanding customer service, excellent product - would 100% recommend - a fantastic company to deal with
5. januar 2023
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Besvarelse fra Rigu
Thank you very much for the review Gaynor!
Lovely products and great services
Lovely products: I bought a leather camera strap and a brass shutter release button, both are great quality at a fair price. The service is equally good, nice communication and fast delivery. Recommended!
3. februar 2023
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Besvarelse fra Rigu
Thanks Claudio, you've hit all the points I aim for with the business!
Great products with great customer…
Great products with great customer service.
They keep you up to date with everything.
Definitely recommend!
2. februar 2023
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Besvarelse fra Rigu
Thanks for the review Jake, I really appreciate you taking the time!
Excellent customer experience
Excellent customer experience - I ordered a HoldFast camera strap and it got delivered within 2 days. No fuss and the product is perfect.
1. februar 2023
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Besvarelse fra Rigu
Thank you very much for the review Chris, enjoy your strap!
Excellent service and correspondence
Excellent service and correspondence. Advised when the item had been posted and it arrived within 48 hours in perfect condition. Thank you 😊
27. januar 2023
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Besvarelse fra Rigu
Thanks so much for taking the time to leave a review, I really appreciate it!
Holding it together
The website was clear detailed and easy to use making choosing the best neck strap easy, after purchase I received a courtesy email just to thank me for the purchase, on arrival only a few days later the packaging was high quality, the neck strap was impeccable and for the price paid very well priced, tha camera is a eos 5 with grip and heavy lense but due to the strap being good width and supple is not uncomfortable even after a while, they really do hold everything together very stylish and secure.
Excellent bit of kit.
28. december 2022
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Besvarelse fra Rigu
Thank you very much for the review, keep on Plodding!
Great strap and excellent service
Ordered a black 95cm rope camera strap on Wed 21st Dec. Despite the run up to Christmas and Royal Mail strikes etc. it was delivered Sat 24th. Very impressed with the strap and the excellent service and communication from Andrew. Fits perfectly on my Hasselblad 907X and a big improvement. I also really like the small leather discs supplied to protect the camera from the rings.
24. december 2022
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Besvarelse fra Rigu
Thank you very much for the review Mark, I really appreciate it.
Always deal with owner managed businesses
Placed an order for a dual camera strap from RIGU on the Sunday, spoke to Andrew on the Monday received it on the Tuesday.
In the week before Christmas
Thats exactly why I always prefer to deal with owner manager businesses as they care to get it right
20. december 2022
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Besvarelse fra Rigu
Thank you for such a lovely review. With postage so unpredictable at this time of year it is always great to hear of a fast delivery and also to hear that someone appreciates the service that I offer. Thanks again!
Thanks for a good service
Thanks for a good service . Very pleased with the camera strap.
17. oktober 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.