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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ordered a camera strap from Rigu while the owner was on holiday, so I expected a bit of a delay but my order was processed and posted out the same day, with an email to confirm the tracking number. Ar... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Wanted a specific EMBOSSED camera strap that wasn’t listed on website. Emailed Andrew who responded almost immediately. His response was along the lines of “could do this but won’t as it doesn’t wor... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A great consumer experience. I’m from NZ and as it happened, had relatives returning home a week after I made my purchase so had my purchase delivered to them in Surrey. Arrived in 2 days, kept in the... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I found Rigu when searching for a new camera strap and have been so impressed that it's not another faceless store but instead a really great personal site where the owner emails you directly to keep... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Fotobutik

Skrevet af virksomheden

Rigu is a camera straps & accessories company founded in 2011. Offering high quality camera straps, bags, and accessories along with industry-leading customer service for hobbyist and professional photographers.


Kontaktoplysninger

5,0

Fremragende

TrustScore 5 ud af 5

254 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Competitive pricing & wonderful selection of products.

By far the best customer service experience shopping online! Brilliant online shop with a great selection of products, all reasonably priced. I would most definitely recommend Rigu, for both service & products. Very speedy shipment with absolute customer care.
Please try this store, for anything photography.....you won't be disappointed!

14. juni 2024
Uopfordret anmeldelse
Rigu-logo

Besvarelse fra Rigu

Thanks for the glowing review, it's so kind!

Bedømt til 5 ud af 5 stjerner

Ordered the Holdfast Dual Camera…

Ordered the Holdfast Dual Camera Harness from Rigu, received within 48 hours as well as a very friendly and helpful answer from Andy re: my questions. Great customer service, which was why I ordered from Rigu in the first place. Very happy with the service!

12. juni 2024
Uopfordret anmeldelse
Rigu-logo

Besvarelse fra Rigu

Thanks Rury, happy to have helped!

Bedømt til 5 ud af 5 stjerner

Best of the best

I cannot recommend Rigu high enough, I am a UK based photographer with a passion for light painting and Rigu is the best place to buy the equipment I use. The products are exceptional and the service to outstanding.

23. april 2024
Uopfordret anmeldelse
Rigu-logo

Besvarelse fra Rigu

That's very kind of you Rich, always happy to serve the light painters of the UK!

Bedømt til 5 ud af 5 stjerner

Great product selection, fantastic customer experience

Great product selection, fantastic customer experience

I've bought a few items from them over the years and every time I'm impressed by the speed and quality of their service. They take customer experience very seriously.

No question, if you ever need camera accessories, this should be your first stop.

8. april 2024
Uopfordret anmeldelse
Rigu-logo

Besvarelse fra Rigu

Thanks Radu, people coming back for another order tells me that I'm running the business right!

Bedømt til 5 ud af 5 stjerner

Personable and exceptional customer experience

I was looking some holdfast products and Rigu made the purchasing of it in the UK an easy process. They clearly make customer care their top priority and I can honestly say that the customer experience was incredible. Great comms throughout, in a really nice and personable way. I would have no hesitation in recommending this company. 1st class service.

11. april 2024
Uopfordret anmeldelse
Rigu-logo

Besvarelse fra Rigu

Thanks so much for the review!

Bedømt til 5 ud af 5 stjerner

Brown Retro Strap X100VI…

I ordered a leather camera strap for my Fuji mirrorless camera Friday afternoon and received it Saturday morning, it was well packed and protected in the boxes and I also received emails from Andy at RIGU and Royal Mail keeping me informed about my purchase.

The quality of the strap is excellent and I have used RIGU previously when I bought a Holdfast Moneymaker, again Andy’s customer service was above and beyond.

Over the years I’ve sent so many of my photography friends to the RIGU website and all have been impressed with the service they received.

6. april 2024
Uopfordret anmeldelse
Rigu-logo

Besvarelse fra Rigu

Thanks for the review Lawrence!

Bedømt til 5 ud af 5 stjerner

I ordered one of Long Valley's books

I ordered one of Long Valley's books. The book arrived promptly, via the Royal Mail, in good protective packaging. The book is exactly what I ordered.

28. marts 2024
Uopfordret anmeldelse
Rigu-logo

Besvarelse fra Rigu

Thank you very much for the review!

Bedømt til 5 ud af 5 stjerner

Perfect experience start to finish

The strap I ordered is beautiful, a quality product. More importantly the personal service, speed of service, email with information on despatch, and the nice touches with the packaging of the item are all very much appreciated. It was a pleasure to deal with Andy, thank you.

23. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Superb service

Superb service. Email arrived stating the tracking number and items arrived on time.
Goods were well packaged. No issues at all. Highly recommended.

21. marts 2024
Uopfordret anmeldelse
Rigu-logo

Besvarelse fra Rigu

Hi John, thank you very much for the review. It's great to hear you were impressed by the service, especially since your order was handled by my brother whilst I was away at the Photography Show.

Bedømt til 5 ud af 5 stjerner

Excellent as usual

Very speedy delivery, excellent communication and customer service. I'm delighted with my filter and can't recommend Rigu highly enough

12. marts 2024
Uopfordret anmeldelse
Rigu-logo

Besvarelse fra Rigu

Thanks so much for the review Caroline!

Bedømt til 5 ud af 5 stjerner

First class service

This the the 2nd order at Rigu and as usual the service is outstanding. I placed the order this morning and have received confirmation of dispatch by lunch time. Many thanks to Neil for standing in for Andy and sending so promptly. The products are really good too. First class service.

27. februar 2024
Uopfordret anmeldelse
Rigu-logo

Besvarelse fra Rigu

Thanks for the feedback, Neil did a great job whilst I was away!

Bedømt til 5 ud af 5 stjerner

Speedy delivery

Ordered some photographic fibre optic brushes and and adapter to be fitted to a torch for light painting. Rigu have a huge range of colours to choose from. The delivered parcel was well packaged and arrived quickly.
A big thank you to Neil for sending out the order on behalf of his brother Andy,

27. februar 2024
Uopfordret anmeldelse
Rigu-logo

Besvarelse fra Rigu

I'm lucky to have Neil to help out when I'm away. Thanks for the review!

Bedømt til 5 ud af 5 stjerner

Rigu best seller ever

One of the kindest and most helpful sellers I have ever met, efficient and honest. if everyone were like him the world would truly be a better place! Well done Andrew

7. januar 2024
Uopfordret anmeldelse
Rigu-logo

Besvarelse fra Rigu

You're one of the best customers Giuseppe!

Bedømt til 5 ud af 5 stjerner

Thin leather camera strap

Thin leather camera strap. Easy ordering and payment. Quick delivery. Lovely strap and packaging. Will definitely use again.

31. januar 2024
Uopfordret anmeldelse
Rigu-logo

Besvarelse fra Rigu

Thanks, Simon!

Bedømt til 5 ud af 5 stjerner

Great Magnetic Filter Adapters

I bought a bunch of magnetic adapters for my existing circular filters and they work really well. The ability to switch filters, without having to screw them on and off, has been something that I've wanted for a long time. Great for getting a Polariser or ND filter on and off quickly and easily.

I even 'pushed the envelope' and got two sets for attaching a pair of screw on lens hoods to the outer thread of 77mm & 82mm polarisers. This is good for telephoto lenses with deep lens hoods, so that rotating the hood adjusts the polariser, without having to remove a bayonet hood, or reaching inside the hood. This had the added benefit of making stiff polarisers easier to turn. However, the caveat is, that with this arrangement, putting the camera (lens down) into a camera bag, will easily knock the hood off. Also, one has to get used to turning the hood carefully, but it does work.

I would recommend getting the Rigu magnetic lens caps. My existing lens caps can be attached to the lens side magnetic adapter (or with a lens side adapter attached to a filter outer thread), but not really that securely, and can fall off in the camera bag; so get the lens caps

These magnetic adapters are incredibly good value for money as compared to others available They also help you save a lot more, by adapting filters you already have, rather than ordering new expensive integral magnetic filters. I only hope that Rigu can extend their range to include 105mm & 112mm sets

The service from Andy at Rigu is first class. I ordered several pair of adapters and he threw in a couple of magnetic lens caps F.O.C.: highly recommended!

1. november 2023
Uopfordret anmeldelse
Rigu-logo

Besvarelse fra Rigu

Mike, this review is incredible! Thank you so much for taking the time to leave your thoughts so comprehensively. Really interesting to hear about how you're using them for applications that I hadn't considered too.

Bedømt til 5 ud af 5 stjerner

Camera Strap quick release adapters

Recently ordered some camera strap quick release adapters, I had been looking for something like that for quite some time,,they arrived promptly we’re extremely well priced and most importantly very well made and from high quality materials

15. januar 2024
Uopfordret anmeldelse
Rigu-logo

Besvarelse fra Rigu

Thanks for the review David, I really appreciate it!

Bedømt til 5 ud af 5 stjerner

First time using Rigu

First time using Rigu, I ordered the Money Maker camera strap. The order was dispatched and received quickly and I was kept up to date on the order status. I would highly recommend!

12. januar 2024
Uopfordret anmeldelse
Rigu-logo

Besvarelse fra Rigu

Thanks for the review, Brandon!

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