Very professional from the outset. Friendly, honest and great communication. Definitely a good experience for me and I genuinely feel that if I have any issues with the car, this dealership will do... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Jag has been great during my search for a 'new' used Suzuki. He was super professional and a great communicator. I ended up finding my vehicle somewhere else, but I just had to leave a review because... Se mere
Virksomheden har svaret
Had a really positive experience buying a Suzuki s cross here. The staff were friendly, knowledgeable, and made the whole process smooth and stress-free. Thanks to Richard who helped us decide on a ca... Se mere
Virksomheden har svaret
A huge thank you to Robbie and Bill for making the whole process so easy. They were both incredibly kind, helpful, and professional, explained everything clearly, organised it all from start to finish... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Kontaktoplysninger
Suzuki Fareham, Newgate Lane, PO14 1AJ, Fareham, Hampshire, Storbritannien
- 01329 820 620
4,9
Fremragende
293 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Jag was the salesperson who assisted…
Jag was the salesperson who assisted was extremely personable, informative and not pushy at all. Would recommend him him to anyone I know visiting your dealership.
21. august 2026
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We're so pleased to hear that our salesperson was personable, informative, and not pushy. We appreciate you recommending us to others!
Very friendly
Very friendly, informative… polite and made buying a car an easy experience.
25. august 2026
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We're so pleased to hear that our team was friendly, informative, and polite, making your car-buying experience an easy one. Thank you for your wonderful feedback!
Very professional from the outset
Very professional from the outset.
Friendly, honest and great communication.
Definitely a good experience for me and I genuinely feel that if I have any issues with the car, this dealership will do their best to sort out any problems.
22. august 2026
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We appreciate your positive feedback! We're delighted to hear that our team provided professional, friendly, and honest service with great communication, making your experience a good one.
Friendly professional advice without…
Friendly professional advice without pressure salesman jargon. Very impressed with the customer service and handover of purchased vehicle from salesman
15. august 2026
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We're so glad to hear you received friendly, professional advice without any pressure. It's wonderful that you were impressed with the customer service and vehicle handover.
Jag was very helpful in finding us…
Jag was very helpful in finding us exactly what we wanted/ needed
15. august 2026
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We appreciate your wonderful review and five-star rating! We're delighted to hear that our team member was very helpful in finding exactly what you wanted and needed.
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We're so glad to hear that you had a seamless experience with our team. Thank you for your wonderful feedback!
Very pleasant buying experience with…
Very pleasant buying experience with Robbie Murrell.
Professional and straightforward.
14. august 2026
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We appreciate your five-star rating! We're delighted to hear that your buying experience was pleasant, professional, and straightforward.
Bradley was great
Bradley was great. Good communication, explained everything clearly. Really helpful when setting up the car. Friendly and approachable
3. juli 2026
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We appreciate your wonderful review! We're so glad to hear that our service was helpful and that everything was explained clearly.
A huge thank you to Robbie and Bill for…
A huge thank you to Robbie and Bill for making the whole process so easy. They were both incredibly kind, helpful, and professional, explained everything clearly, organised it all from start to finish, and even had my car delivered to my address. Fantastic customer service, I wouldn’t hesitate to buy from them again. Highly recommend!
27. juni 2026
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We appreciate your positive feedback and 5-star rating! We're happy to hear that the process was easy and that our team was kind, helpful, and professional. We're glad everything was organized from start to finish.
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We are very happy to hear this positive feedback. We appreciate you taking the time to share your experience.
Phillip was fantastic
Phillip was fantastic. He listened to what we needed, understood and then offered us a choice of cars that fitted us.
His first recommendation was ideal and we are delighted with the car and the service we were given, thank you so much.
16. november 2025
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We appreciate your positive feedback! We're happy to hear our team listened to your needs and helped you find the ideal car. Thank you for your kind words!
Jag was great
Jag was great. Very patient and listened to what we were looking for. He even stayed late after his finish time which we didn’t realise as we were made to feel so comfortable. Thank you Jag.
17. april 2026
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We're happy to hear that you had such a positive experience! We appreciate your feedback and are glad that you felt comfortable and that your needs were listened to. Thank you!
A happy customer
Jag was very good and helpful and the car well prepared. There are always a couple of things to sort out after the sale and these are in progress.
I would say that the company is generally honest and straightforward in its approach and the sale was fine although contact response was a little slow afterwards.
29. marts 2026
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We appreciate your positive review and four-star rating! We're happy to hear that you found the car well-prepared. We're addressing the after-sale items and acknowledge that our response time could be better.
Bradley was professional and couldn't…
Bradley was professional and couldn't do enough for us
30. marts 2026
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We're happy to hear that the service exceeded your expectations. Thank you for your positive feedback; we appreciate it greatly.
A fantastic dealership experience
A fantastic dealership experience! Bill, Robbie, Thea and team went out of their way with fantastic customer service! Great job Richmond Suzuki! I’m really pleased with my new car!
12. marts 2026
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We're happy you had a fantastic dealership experience and that our team provided outstanding customer service! We appreciate your positive feedback and are glad you're pleased with your new car.
I love my new car
Sorting out a new car was a good experience. Everyone was friendly and helpful. It was a promotion day so balloons and lots of coffee .
27. februar 2026
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We're glad your experience sorting out a new car was positive. It's great to hear everyone was friendly and helpful during the promotion day!
Robbie was great & really friendly
Robbie was great & really friendly, & helped me find the perfect car for driving instructing , within budget!
He was friendly & most importantly not pushy at all (as I’d imagined car salesman might be)
He helped me find the right package/warranty to ensure piece of mind for the future
Thanks Robbie /Suzuki
7. februar 2026
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We're so glad that you had a great experience and found the perfect car within your budget! We appreciate your kind words about Robbie, and we're happy we could help you find the right package for your needs. Thanks for sharing!
Professional sales Executive Jag Singh
Being able to talk to a great sales executive who made every step of buying a car a pleasant experience.
15. januar 2026
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We're happy that your sales executive made buying a car a pleasant experience for you. We appreciate you taking the time to leave us this positive feedback!
Great hand over by Bradley of my New…
Great hand over by Bradley of my New Suzuki Swift.Paperwork was handled quickly and Bradley showed me around the car before setting up the Apple CarPlay for me.4th car purchased from Richmond Group.Would recommend to all.
25. december 2025
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We're happy to hear that your handover experience was great and efficient. We appreciate your continued loyalty and are grateful for your recommendation.
Excellent customer service especially…
Excellent customer service especially philip sale dealer he helps me throughout the process of getting my new car .
8. december 2025
Besvarelse fra Richmond Motor Group - Suzuki Fareham
We're happy to hear that you had such a positive experience! It's great to know that our team provided excellent support during your car buying process. Thank you!
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