Popped in to have a look at a chery. Walked out buying one. Sophia was absaloutly amazing and her bubbly enthusiasm was the reason we bought the car there and then. She was very professional but also... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Thank you Richmond motors Bognor (MG) for your outstanding customer service. Ned Cox was our salesman who was extremely knowledgeable having only been with the company 3 months. I would also like t... Se mere
Virksomheden har svaret
Jake was a really kind and helpful person and gave us plenty of information all throughout the process. He went out of his way to get the car ready in under 24 hours
Virksomheden har svaret
We dealt mainly with Sophia in the dealership, Sophia was informative, helpful, bubbly and ensured every detail was correct and taken care of from start to finish. We will be back in the future for an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Kontaktoplysninger
Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, Storbritannien
- 01243 212 780
4,3
Fremragende
30 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Louie was so friendly and kind…
Louie was so friendly and kind throughout the entire process of buying my new car; he showed patience whilst explaining the details and was easy to chat with. Would definitely recommend RMG!
25. april 2026
Besvarelse fra Richmond Motor Group - Chery Bognor Regis
We appreciate your positive feedback! We're happy to hear that our service was friendly and kind while explaining the details of your new car. We're glad you found us easy to chat with and thanks for recommending us!
The whole purchase was completed…22 Apr 2026
The whole purchase was completed without any problems. No stress or worries. Great customer service from all the staff involved.
25. april 2026
Besvarelse fra Richmond Motor Group - Chery Bognor Regis
We're happy to hear that your purchase was smooth and worry-free. It's great to know our team provided excellent customer service. Thank you for your positive feedback!
Louie was very helpful and informative…
Louie was very helpful and informative and made the whole process really easy. Kept us informed from start to finish and was really helpful.
Thanks so much
18. april 2026
Besvarelse fra Richmond Motor Group - Chery Bognor Regis
We're happy to hear that our service was informative and helpful! We appreciate your positive feedback and are glad we made the process easy. Thanks so much!
Dealt with efficiently and quickly.
29. marts 2026
Besvarelse fra Richmond Motor Group - Chery Bognor Regis
We are happy to hear that your issue was resolved efficiently and quickly. Thank you for your feedback!
Thanks again to Brooke
Really excellent service from the whole team here. A very gentle sell. Brooke was very helpful and gave me all the info I needed to get the right car. A big thank you once again!
23. marts 2026
Besvarelse fra Richmond Motor Group - Chery Bognor Regis
We appreciate your fantastic review! We are so glad that you received excellent service from our team and that you found the information helpful in choosing the right car. Thank you!
Sophia at the Bognor branch
Sophia at the Bognor branch was very helpful and professional. Thank you very much.
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Richmond Motor Group - Chery Bognor Regis
We appreciate you taking the time to share your positive experience. We're so glad to hear that you found our service helpful and professional.
Thank you Richmond motors Bognor (MG)…
Thank you Richmond motors Bognor (MG) for your outstanding customer service.
Ned Cox was our salesman who was extremely knowledgeable having only been with the company 3 months.
I would also like to thank Joshua for his support aswell. At no times were you pushed into a purchase, you were listened too then advised. We will be highly recommend you to others.
24. marts 2026
Besvarelse fra Richmond Motor Group - Chery Bognor Regis
We appreciate your kind words regarding the great customer service you experienced. It's wonderful to hear that our team was so helpful and knowledgeable. We're glad you felt supported and will gladly pass on your compliments.
Besvarelse fra Richmond Motor Group - Chery Bognor Regis
We're happy to hear that you had a good experience! We appreciate you mentioning Finley.
We had a fantastic experience at…
We had a fantastic experience at Richmond MG Bognor. We delt with Ned and he was brilliant at listening and understanding our needs and requirements with what we wanted in our new car. We’re very pleased with our new MG. Thanks Ned
16. marts 2026
Besvarelse fra Richmond Motor Group - Chery Bognor Regis
We're happy you had a fantastic experience at Richmond MG Bognor. It's great to hear that Ned listened and understood your needs, and that you are pleased with your new MG.
It's over three months since I reported the fault
This is my 2nd very negative review of Richmond Motors Bognor. They repaired a fault in early December 2025 and returned my car. But when the vehicle was returned the phone APP would not work or connect to the car. Eventually after a few emails, Richmond Motors Bognor collected my car to attemp to fix the problem on 22 January 2026. They could not fix the issue and advised that they needed advice from Genesis in Korea. I contacted them on 20 February to ask for an update and sent another email on 27 February. I got a reply on 3 March advising that they need the car back and woud arrange for a loan car. Now another week later I have again contacted them asking for an update with no reply. So it's now over three months since I first contacted Richmond Motors Bognor to advise them of the fault and I am still waiting - just NOT GOOD ENOUGH !!!!
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Richmond Motor Group - Chery Bognor Regis
Hi John,
Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience and appreciate you bringing this to our attention.
Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. We always aim to deliver a high standard of service, and it’s clear we did not meet those expectations on this occasion.
Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.
Kind regards,
Izzy
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.