La verdad es que me quedé sin palabras. Elegí este restaurante para comer y, sinceramente, no podía haber elegido mejor. Ya desde la entrada te transporta a otro mundo. Solo al cruzar esa... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is a fraudulent business and a scam. I never ended up securing a reservation through their service and they have now randomly charged my visa card $69.99 ($90 in my local currency) weeks late... Se mere
Virksomheden har svaret
Having an American cc is more difficult but with the chat I could finally inform them about paying cash and the assistant booked a cab... we are awaiting
Virksomheden har svaret
Scam, then charge money on your card, they cannot even tell what for. You are not aware you are subcribed. You realize by watching your credit card statement. When you go to the website to can... Se mere
Virksomheden har svaret
3,4
Middel
20 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
La verdad es que me quedé sin palabras
La verdad es que me quedé sin palabras. Elegí este restaurante para comer y, sinceramente, no podía haber elegido mejor.
Ya desde la entrada te transporta a otro mundo. Solo al cruzar esa puerta, con esa impresionante bola, empiezas a sentir que estás entrando en un lugar diferente. Es difícil explicarlo con palabras; hay que verlo, vivirlo y sentirlo.
La plaza es sencillamente espectacular, impecable y cuidada hasta el último detalle. Todo el ambiente consigue trasladarte por completo a otra ciudad y hace que la experiencia empiece mucho antes de sentarte a la mesa.
Y qué decir del servicio… de diez, no; de cien. Atentos, amables, profesionales y pendientes de todo en cada momento. Un trato cercano y exquisito que hace que te sientas realmente bien atendido. Quiero hacer una mención especial al camarero que estuvo atendiéndonos, un chico con barba, y también a la camarera que nos atendió. A los dos, muchísimas gracias por el trato y la profesionalidad.
Y después llega la comida… espectacular. Cada plato, cada detalle y cada sabor hacen que la experiencia sea todavía mejor. Mi más sincera enhorabuena al chef y a todo su equipo de cocina, porque detrás de cada plato se nota el trabajo, la dedicación y el cariño.
Sin duda, un lugar para recomendar y, sobre todo, para volver.
Enhorabuena a todo el equipo. Servicio, limpieza, ambiente y gastronomía: de diez… de cien.
12. september 2026
Uopfordret anmeldelse
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hola,
Muchísimas gracias por compartir una reseña tan detallada y entusiasta. Nos alegra enormemente saber que la experiencia fue tan especial para usted, desde el ambiente y la decoración hasta el servicio y la gastronomía.
Nos encanta saber que nuestro equipo consiguió hacerle sentir bien atendido y que desea destacar especialmente la amabilidad y profesionalidad de los camareros que les atendieron. Transmitiremos con mucho gusto sus palabras a todo el equipo.
También agradecemos enormemente sus felicitaciones al chef y al equipo de cocina. Saber que cada detalle y cada sabor contribuyeron a una experiencia memorable es, sin duda, una gran motivación para todos nosotros.
Gracias por confiar en RezaFlash y por recomendarnos. Será un placer volver a recibirle y ayudarle a disfrutar de nuevas experiencias.
Un saludo,
Nora de RezaFlash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
I was charged 69.99 without my…
I was charged 69.99 without my knowledge. I tried to book a table on this site, and the reservation never got completed, yet they charged me 69.99 for it? A subscription that I never signed up for.
31. august 2026
Uopfordret anmeldelse
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We are truly sorry to hear that you had a negative experience. We take accusations of this nature very seriously and would like to clarify the situation.
Rezaflash is a concierge service that provides you with a personal assistant—available 7 days a week—to help with all your bookings, including restaurant reservations. This information is clearly stated on our website: bookings are subject to confirmation by the restaurant. We never claim to be the restaurant itself; our goal is simply to make your life easier by offering a personalized service.
Our service begins with a 3-day trial period for €0.01, followed by a monthly subscription that can be cancelled at any time.
Subscription details are clearly and explicitly stated on our website in multiple places, and a checkbox is required to confirm your consent. Furthermore, to avoid any confusion, we send SMS messages and emails immediately after sign-up to outline the terms and explain the service.
Please contact us regarding any issues with your subscription or cancellation. We are happy to resolve any confusion without hesitation.
Your satisfaction is our priority, and we hope to regain your trust.
Best regards,
Nora from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Thank you very much for your kind comment! We are delighted to know that you were fully satisfied with our service. Your satisfaction is essential to us, and we are happy to have met your expectations.
We hope to see you again very soon for future bookings!
Sophie from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Unauthorized recurring charges - not good.
Was signed up for a recurring $69.99 subscription that I never agreed to, apparently when I unsuccessfully tried to order a taxi one time. They also added small charges to things like Uber Eats orders. Have filed an appropriate dispute with my credit card company.
UPDATE 9/1/26: after a closer review of my statement with the credit card company it now appears that Rezaflash charges 10 cents weekly on top of the "subscription" they sign you up for, whether or not they actually provide any services.
We are planning to contact them at their email address provided below and will supplement this message regarding their response. We have received a few recommendations to alert the consumer protection division of the state attorney general's office for both our home state and the state of Wyoming so we will explore that too.
UPDATE 9/4/2026 - Rezaflash agreed to reverse one, but not both, of the charges. They also said that the .10 charges appearing weekly are for a travel "magazine" that I do not find ever having been sent.
Will be contacting the attorney general's office. It appears they do business under the name Novalane Operations LLC and are registered in Wyoming. Their registered agent for service of process appears to be:
Company Sage Agents LLC
1095 Sugarview Dr Ste 100
Sheridan, WY 82801 USA
I would encourage anyone who has had an issue with them to also contact the consumer protection agency in your state, and let the state of Wyoming know as well.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We’re sorry to hear about your experience and understand your concerns regarding the charges you noticed after attempting to request a taxi.
Rezaflash is a concierge service designed to assist customers with requests and reservations, including taxis, restaurants, hotels and travel. The subscription terms, pricing, renewal and cancellation conditions are presented during the registration process and require confirmation before the subscription is activated.
Regarding the additional small charges you mention on Uber Eats orders, we would like to clarify that Rezaflash does not charge customers for purchases made through Uber Eats or other third-party merchants. If these transactions appear separately on your card statement, we recommend checking the exact merchant name and contacting your bank or the relevant merchant to determine their origin.
If you believe that the $69.99 charge was made by Rezaflash and would like us to review your account, please contact our customer service team at contact@rezaflash.com with the email address used during registration. We can review the account and clarify any charges associated with our service.
We regret the frustration caused and take your feedback seriously.
Kind regards,
Mia from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Great job
Thank you for answering my petition so quickly, you solve my problem in a very satisfactory manner. Great job !
31. august 2026
Uopfordret anmeldelse
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Thank you so much for your kind words! We are delighted to hear that our service met your expectations. Your satisfaction is our priority, and we are thrilled to have provided you with a positive experience.
We look forward to welcoming you back for future bookings!
Frédéric de Rezafash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
This is a fraudulent business and a…
This is a fraudulent business and a scam. I never ended up securing a reservation through their service and they have now randomly charged my visa card $69.99 ($90 in my local currency) weeks later. There is no way to get in contact with anyone to even resolve the issue. I figured out by going on their site they were charging me the highest subcription price which I would have never agreed too (convenient for them). When I e-mailed them about the subscription (because you can't get in contact through their chat or phone) they are now saying that they are reversing the charge which I have yet to see. I also have no account with them to even manage my subscription.
Update: they reply the same thing to everyone upon further investigation! They also will continue to charge your card monthly unless you cancel it!
Don’t fall for the trap!!
26. august 2026
Uopfordret anmeldelse
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We are sorry to hear about your experience and understand your concern regarding the $69.99 charge and the difficulty you experienced when trying to contact us.
RezaFlash is a 24/7 concierge service designed to assist members with different reservations and everyday requests, including restaurants, taxis, hotels, travel and entertainment. Please note that our service does not guarantee that every reservation request can be fulfilled, as availability ultimately depends on the establishment.
Regarding the charge you mention, we understand that our customer service team has already informed you that the amount is being reversed. Your refund request is currently being processed, and we kindly ask for some patience while the transaction is completed. Depending on your bank or card provider, it may take some time for the amount to appear on your account.
To help our team locate your subscription and process your request correctly, please contact us using the email address associated with your RezaFlash subscription. Even if you do not have access to an account yourself, this information allows our team to identify the relevant subscription and review the payment.
We regret the inconvenience and frustration caused and hope the reversal will be reflected on your account shortly.
Kind regards,
Nora from RezaFlash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Restaurant booking caused bogus recurring subscription
Restaurant booking resulted in two unwanted subscriptions and $212.98 in charges
While booking a restaurant in Italy, we provided a credit card. That transaction resulted in a $0.01 charge, followed three days later by $69.99, additional monthly $69.99 charges, and weekly $0.25 charges.
We did not knowingly purchase either a $69.99/month “Concierge” subscription or a separate recurring “Magazine” subscription.
Support initially claimed it could not locate the account despite having the cardholder, exact dates, amounts and card’s last four digits. After I supplied my partner’s email and phone number, Rezaflash admitted that both subscriptions existed: Concierge was cancelled July 31 and Magazine was cancelled August 25. Total charged: $212.98. They confirmed cancellation but have so far avoided the refund request.
Novalane Operations LLC operates both Rezaflash and restaurant-booking site Eloresto. In my experience, what appeared to be a restaurant-booking transaction became a deceptive negative-option subscription funnel. Check every checkout screen carefully and monitor your card statement.
[Added after Rezaflash reply]
They are lying, there is no "further review" they are just refusing to refund my money.
This is a scam operation. Every 5 star review is paid, every 1 star review is the same - someone was trying to get a taxi or similar and were unknowingly signed up for a $70/mo concierge service and "magazine". Absolutely no one would pay $70/mo to call taxis and book restaurants in the age of Uber and Rezy, let alone some AI slop webzine.
If, like me, you were scammed by these guys, you can fight back: file complaints with the BBB, the FTC and the Wyoming attorney general. AI can walk you through it: just tell the AI what happened and it can write the perfect note for each agency, link you directly to the forms, etc. Takes like 20 minutes. Pay it forward so the next guy isn't scammed.
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We’re sorry to hear about your experience and understand your concerns regarding the charges and subscriptions you described.
We would like to clarify that Rezaflash is a concierge service designed to assist customers with requests and reservations. The terms of the concierge subscription, including the applicable trial period, pricing, renewal and cancellation conditions, are presented during the registration process.
Regarding the separate weekly $0.25 “Magazine” charges, as confirmed in your exchanges with our support team, the subscriptions have now been cancelled. Therefore, no further charges should be made for the cancelled services.
Regarding your refund request, if it has not yet been processed, your case may still require further review in accordance with the applicable terms and conditions. We understand that this is disappointing and encourage you to continue the conversation with our customer service team, who can review the status of your request and provide the appropriate information.
We regret that the registration process and subsequent charges were not sufficiently clear from your perspective. We also regret the difficulty you experienced when initially attempting to locate the relevant account, and we take this feedback seriously.
Kind regards,
Nora from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Scam I tried to book a taxi
Scam I tried to book a taxi. The reservation got cancelled and they still charged me 70.00 dollars for a subscription. Do not use them they are horrible.
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We are truly sorry you had a negative experience. We take this type of complaint very seriously and would like to clarify the situation.
Rezaflash is a concierge service that provides you with a personal assistant, available 7 days a week, to help you with all your reservations, including restaurants. This information is clearly stated on our website: reservations are subject to confirmation from the restaurant. We do not claim to be the restaurant itself, and our goal is to simplify your life by offering a personalized service.
Our service begins with a 3-day trial period for €0.01, followed by a monthly subscription that can be canceled at any time!
The subscription details are clearly stated on our website several times, including a checkbox to confirm your consent. Furthermore, to avoid any confusion, we send SMS messages and emails upon registration to remind you of our terms and conditions and explain the service.
For any issues with your subscription or cancellation, please contact us. We are here to resolve any confusion without hesitation.
Your satisfaction is our priority, and we hope to regain your trust.
Sincerely,
Benoit from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Fast efficient help for my issue
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Thank you so much for your kind review! We're delighted to know that you were completely satisfied with our service. Your satisfaction is essential to us, and we're happy to have met your expectations.
We hope to see you again very soon for future bookings!
Sophie from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Scam
Scam, then charge money on your card, they cannot even tell what for.
You are not aware you are subcribed. You realize by watching your credit card statement.
When you go to the website to cancel your account, it turns out you have no account and the only way seems to be to discuss with a chatbot.
Apparently, I was subscribed to some sort of magazine. The chatbot could not even give the name the magazine.
You cannot access the receipts, invoices, or anything.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We are truly sorry you had a negative experience. We take this type of complaint very seriously and would like to clarify the situation.
Rezaflash is a concierge service that provides you with a personal assistant, available 7 days a week, to help you with all your reservations, including restaurants. This information is clearly stated on our website: reservations are subject to confirmation from the restaurant. We do not claim to be the restaurant itself, and our goal is to simplify your life by offering a personalized service.
Our service begins with a 3-day trial period for €0.01, followed by a monthly subscription that can be canceled at any time!
The subscription details are clearly stated on our website several times, including a checkbox to confirm your consent. Furthermore, to avoid any confusion, we send SMS messages and emails upon registration to remind you of our terms and conditions and explain the service.
However, don't worry, your subscription can be canceled at any time. To access your account and unsubscribe, please contact us by email.
Your satisfaction is our priority, and we hope to regain your trust.
Sincerely,
Benoit from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Thank you so much for your kind words! We are delighted to hear that our service met your expectations. Your satisfaction is our priority, and we are thrilled to have provided you with a positive experience.
We look forward to welcoming you back for future bookings!
Frédéric from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Complete scam!!!!!!!!!!!
Complete scam!!!!!!!!!!!! DO NOT use! Used to book a taxi. Within 10 seconds I got a message no taxi was found. And then they charged me $70. Scam!!!!!
12. august 2026
Uopfordret anmeldelse
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We are sincerely sorry to hear that we were unable to fulfill your taxi request. We understand how frustrating this must have been.
At Rezaflash, we strive to find the best solutions for our customers, but it's important to note that, as stated on our website, our service consists of searching for an available taxi for you. Unfortunately, we cannot guarantee that a taxi will always be available at the time of your request, depending on the time and location.
In cases where no taxi is available, one of our concierges will contact you as soon as possible to offer an alternative. We sincerely regret that this wasn't possible this time, and we want to assure you that we take your feedback very seriously to improve our service.
However, don't worry, your subscription can be canceled at any time. To access your account and unsubscribe, please contact us by email.
Your satisfaction is our top priority, and we hope you will give us the opportunity to provide you with an even better experience in the future.
Sincerely,
Marie from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
They are very accurate about what they…
They are very accurate about what they need to make a smooth transition
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Thank you so much for your positive feedback! It is a real pleasure to know that our service fully met your expectations. Your satisfaction is at the heart of our mission, and we are delighted to have delivered a great experience.
We look forward to assisting you again with your future bookings!
Sophie from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Muy rápida respuesta aunque no he…
Muy rápida respuesta aunque no he conseguido la reserva y ya me cobraron de la tarjeta
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hola:
¡Muchas gracias por sus comentarios positivos! Es un verdadero placer saber que nuestro servicio cumplió plenamente con sus expectativas. Su satisfacción es el eje de nuestra misión y nos alegra haberle brindado una experiencia excelente.
¡Esperamos poder atenderle de nuevo en sus futuras reservas!
Sophie, de Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Thank you so much for your kind words! We are delighted to hear that our service met your expectations. Your satisfaction is our priority, and we are thrilled to have provided you with a positive experience.
We look forward to welcoming you back for future bookings!
Marie from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Having an American cc is more difficult…
Having an American cc is more difficult but with the chat I could finally inform them about paying cash and the assistant booked a cab... we are awaiting
9. august 2026
Uopfordret anmeldelse
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Thank you so much for your positive feedback! It's a real pleasure to know that our service fully met your expectations. Your satisfaction is at the heart of our mission, and we're delighted to have lived up to them.
We look forward to assisting you again with your future bookings!
Noémie from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
We were seated immediately
We were seated immediately. Our waitress Nan and hostess Rina were so kind and helpful! Pizza was delicious! Best pizza in Taormina!
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Many thanks for your kind words! We are delighted to learn that you were fully satisfied with our service. Your satisfaction is important to us, and we are happy to have met your expectations.
We will send your feedback to our concierge who will be extremely happy!
We hope to have the pleasure of serving you again very soon!
Nicole from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Thanks Jona for making the reservation.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Thank you so much for your positive feedback! We are delighted that our service met your expectations. Your satisfaction is our top priority, and we are happy to have provided you with a pleasant experience.
We will pass your feedback on to our concierge, who will be delighted to review it!
We hope to see you again soon for future bookings!
Mia from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
Thank you so much for your positive feedback! It's a real pleasure to know that our service fully met your expectations. Your satisfaction is at the heart of our mission, and we're delighted to have lived up to them.
We look forward to assisting you again with your future bookings!
Noémie from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Will never stop charging you
Signed up for their taxi concierge service while in Cádiz, Spain. They failed to find a taxi and canceled my request, while still charging me for the service. I never received a refund, and they continued to charge me for the subscription. I canceled the subscription, and they have continued to bill me for 4+ months.
4. august 2026
Uopfordret anmeldelse
Besvarelse fra Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
Hello,
We are sincerely sorry to hear that we were unable to fulfill your taxi request. We understand how frustrating this must have been.
At Rezaflash, we strive to find the best solutions for our customers, but it's important to note that, as stated on our website, our service involves searching for an available taxi for you. Unfortunately, we cannot guarantee that a taxi will always be available at the time of your request, depending on the time and location.
In cases where no taxi is available, one of our concierges will contact you as soon as possible to offer an alternative. We sincerely regret that this wasn't possible this time, and we want to assure you that we take your feedback very seriously to improve our service.
If you have already requested to cancel your subscription, please be assured that your request is currently being processed. We will also review your case again, particularly regarding the charges you have mentioned, to better understand what happened.
We will get back to you as soon as possible with an update regarding your case. Thank you for your patience and understanding.
Your satisfaction is paramount to us, and we hope you will give us the opportunity to provide you with a better experience in the future.
Sincerely,
Marie from Rezaflash
Email : contact@rezaflash.com
Réclamation : https://rezaflash.com/manage-your-subscription/
Chat : https://app.rezaflash.com/chat/secure?source=trustpilot
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