Retaica Anmeldelser 

1.273
•
TrustScore 2.5 ud af 5

2,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Never sent my order after two months will not send a refund. Customer service does not exist and this company is a fraud!

Bedømt til 4 ud af 5 stjerner

The clothes are pretty nice. Exactly as they were described. They fit excellently. The time delivery is excessively long, almost 2 months There were not news about delivery until pack was delivered... Se mere

Bedømt til 4 ud af 5 stjerner

4 stars instead of 5 only because it took forever to get here and for that reason, I will not be ordering again, but the shirts are as phenomenal as they look in pictures. Absolutely gorgeous style, m... Se mere

Bedømt til 4 ud af 5 stjerner

really skeptical about this site, we had a bad experience last year with another online women's retailer. this product arrived without any issues, kind of slow delivery. surprised in that the article... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

2,6

Under middel

TrustScore 2.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,6

Alle anmeldelser

(1.273)

2 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Bad and dishonest company.

Warning! Never buy from this company. I ordered 2 tops, both size women's 'L'. I am size 12. They would not have fit a small child and cost $69 USD. The company offered me bribes instead of a refund. The first was $10, then $20, then $24 even though I informed them I would post negative reviews if they didn't provide a full refund. I would have given them 0 stars if I could.They should be banned from selling in Canada.

23. november 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

BUYER BEWARE! Horrible customer service!!!!

I ordered 6 items from Retaica, it took over a month to get to me (yet they claim that they are made in the US). I received the items, three did not fit. I emailed requesting info on a return. They asked for pictures of the items which I sent, then they said they could only offer me $13 and I could keep the clothes, I replied that I don't want to keep the clothes, I want to return for a full refund. This went back and forth about 6 times, end result was this response

"I'm sorry that our clothes didn't meet your expectation, but 28 dollars is our maximum.

Our return warehouse is in Dubai. The shipping fee is very expensive.

If you insist on returning, you will pay the freight by yourself."

I paid over $130 for those three items that do not fit. Returns for online orders of clothing happen all the time, it should be easy to do. I'll stick to known companies like Amazon and Venus from now on!

I will NEVER order from Retaica again! BUYER BEWARE

23. november 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DO NOT BUY FROM RETAICA!!

DO NOT BUY FROM RETAICA!!! I bought several items including duplicates of a couple of items in different sizes so that I could choose one and return the other. Since I contacted them to return items a few weeks ago, they have literally responded to my emails every few days trying to haggle me into accepting a lesser refund! I've never experienced anything like it! I purchased $180 in merchandise and they initially offered me $30 in a refund and to keep the clothes. I told them I don't want the clothes and would return them. After numerous emails, they are currently up to offering me $82. This is insanity!

22. november 2021
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Return/Exchange process not user friendly

I liked the items that arrived in terms of quality but I was frustrated with the return/exchange policy. Two of the items were the wrong size and after some negotiating I finally got the right sizes. The other two items were not a good look for me..I tried to exchange them for a different item and this was now possible. I hope you will change and improve your returns.

22. november 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This company are a bunch of scam artists! Stay away

This company are a bunch of scam artists. The clothes took over 2 months to arrive. Could not find a number to reach them. Did not get one item, one was good and the other 3 did not appear like in the picture and were very poor quality. I’ve asked for returns or exchanges and now they are trying to make me keep it or they will only give me a fraction of what I paid!!! The last email I threatened to report them to the better business bureau… the saga continues! Stay away

21. november 2021
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Love my new dressy tops

Love my new dressy tops! Compliments from coworkers! My only issue is that the button down tops don’t fit as well as the pullover style, they are snug.

17. november 2021
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Overall Experience 3 out of 5

If you indicate that you are unhappy with this, you will not be directed to leave a review. There was virtually no communication from this company. One of my orders was refunded with no explanation, and the tracking indicated "awaiting shipment" for nearly a month. They do however, have a disclaimer regarding delayed shipping time but there's no way you can take advantage of the 30-day return policy when it takes so long to receive. I was actually shocked when my order arrived after a month and I do love the items. All-in-all, cute clothes but I probably wouldn't order from this company again. I get it, everyone is struggling.

16. november 2021
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I Saw the sweater I wanted in a…

I Saw the sweater I wanted in a facebook ad. I ended up purchasing 3 items all together for the discount and free shipping. The shopping and ordering went simply and as expected. The part that was frustrating for me was the wait time for shipping. I had to email at least twice during the wait time to be sure this was normal. I ordered on Sept 6 and my items did not arrive until the end of October. I would have found it helpful to be informed of the wait time and received an update or two during that time.
Once I received my order I truly liked all my items and have received compliments on my sweaters!

16. november 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Horrible customer service ever!!!

I have had nothing but trouble with this company. When I received my items and tried them on ,they did not fit me. I have tried many many times to get a return authorization and return address from their customer service department. To this date ,they have not sent me what i have asked for. They took the money out of my account the same day I ordered and did not wait until the items had been sent. Worst customer service ever!!! There is NO phone number to call and talk to someone about problems.

16. november 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really like the sweaters and the fit to…

Really like the sweaters and the fit to size. Took to longer to receive merchandise.
Only concern is the no return policy if it doesn't fit or don't like, doesn't arrive on time. I ordered a dress prior to this order and it didn't come in time for the special occasion and It didn't fit right.

15. november 2021
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

They took forever to get here

They took forever to get here, was beginning to wonder if they would ever arrive. of the three items I ordered I am very happy with two of the items for quality and fit. The sweater is a bit disappointing, but decided it was easier to keep than return.

14. november 2021
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Took way too long but love the clothing!

I love the clothes that were shipped. They are made well and fit nicely. Very stylish and unique.
I didn’t love how long it took to get. Was a very long wait. I appreciated the customer service keeping me updated and replying to my emails.

14. november 2021
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Products are great

Products are great, but waiting almost 2 months for a delivery that is advertised to be shipped from the U.S. is false advertising. I would buy more if it didn’t take so long.

14. november 2021
Uopfordret anmeldelse

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