I used Resolver to send details to Lufthansa regarding a recent problem in 2022. Resolver advised case has been sent to Lufthansa and it may take a while but if so contact Resolver again. Ok, I forgot... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I used Resolver to send details to Lufthansa regarding a recent problem in 2022. Resolver advised case has been sent to Lufthansa and it may take a while but if so contact Resolver again. Ok, I forgot... Se mere
Virksomheden har svaret
Thanks team, it's because of this company that I managed to get my refund from Boohoo who were not helpful.
Virksomheden har svaret
I have never even heard of Resolver until I started receiving spam from them. I suspect they are engaged with data brokers/vendors or partner sharing to purchase people's personal information and jus... Se mere
Virksomheden har svaret
I found out about Resolver via Martin Lewis (Money Saving Expert). Having tried making a claim against a travel company and basically getting fobbed off, I asked Resolver to help. To cut a long st... Se mere
Virksomheden har svaret
Resolver is a free, independent issue resolution service. We connect consumers with organisations to help find the best outcome every time.
Storbritannien
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Have had a few issues with EVRI shipping over the years but to be fair I do ship a lot and resolver "resolved" every one of them by stepping in. Cant fault them one iota.

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Resolver your website is frustrating!! when typing I have had my message completely disappear meaning I have to start again!!!! ANNOYING. Also why can't you be contacted.

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Thanks to Resolver for sorting out a 9 month problem with NatWest Bank

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I am filing a complaint against Parimatch for unethical and fraudulent practices regarding stuck withdrawals. My two withdrawal requests, ₹2800 and ₹2460, have been pending for several days with no resolution, despite repeated follow-ups. Their customer support provides only generic, copy-pasted replies with no real solutions, and this issue appears to affect thousands of users facing similar delays with deposits and withdrawals. This lack of transparency and accountability is unacceptable and raises serious concerns about the platform’s financial integrity. I demand an immediate resolution of my pending withdrawals, a clear explanation for the delays, and assurances that such issues will not occur in the future. If not resolved promptly, I will escalate this matter to regulatory authorities, legal bodies, and public forums. I request Resolver UK to assist in addressing this issue and ensuring Parimatch is held accountable.

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I used Resolver for my PPI claims a few years ago. They had an easy to follow template, provided a simple platform I could use to track my claims and provided ample information on what to do if you needed to take a claim further. It was easy, informative and helped me reclaim a lot of missed money. I live in Cyprus now, so wasn't even aware I was able to claim until I found Resolver! Very helpful, would recommend to anyone.

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Finally got a response to my complaints after struggling to find contacts through the company’s website. I also received a full refund. This is the second time this company have assisted me.

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I have used Resolver in the past and they have been very helpful providing information as to how to resolve an issue. However unlike many other people I am fully aware that I received my help without paying Resolver, and that as a free service they are restricted as to how far they can realistically go in order to help resolve issues. I have found it to be a very useful service and would recommend them without question to anyone who needs advice on how to resolve their issue. Ps ignore the date as I cannot remember sorry will have to check.

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Absolutely brilliant service and I recommend Resolver to everyone. We really need a consumer advocate and Resolver is perfect. I have now complained, via the platform, to three different companies. All three only responded to my complaint when I did this and I want to sincerely thank Resolver for such an excellent and professional service.

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Twice I have had issues with Vodafone with no response from them.
Once I submitted a Resolver complaint Vodafone customer services responded with emails and telephone calls.
Resolver works!

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In mid-late 2023, I was confused and unsure of my rights with regards to some extreme delay claims that I against an American airline.
A friend suggested that I consult with Resolver.
I am ever so grateful for the advice I received and the voluntary follow up that ensued. I can’t believe that all the advice was given free.
I have no hesitation in recommending Resolver for any matters at dispute with companies.

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Resolver is a great way to stir up a company that has done you wrong soon as they recieve an email they will email you directly to solve the issue well worth doing it. 5***** from me.

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Resolver helped me greatly and free of charge to claim irresponsible borrowing of one of companies.
Great job.

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I've used this service in the past as it eased my anxiety towards raising complaints with various providers. Their service had all the providers I needed help with and their process in resolving issues, plus the advice they provide is amazing!

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Resolver helped me with an issue that I just wasn’t getting anywhere with. As soon as Resolver became involved the company responded and I had a satisfactory outcome not long after. Would definitely recommend.

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Had an issue with a well known utility supplier after moving home with the initials BG. Getting nowhere with them I turned to Resolver who , in a nutshell basically, contacted them with my case and in a relatively short time provided a resolution.Needless to say,I moved energy supplier with a 5* service.

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Excellent service - took me nearly 18 months to sort mums electric bill with SSE and OVO energy who took over. 12 months of escalations false promises and no calls back after spending hours waiting . Thankfully I decide to use Resolver - I can’t rate high enough. Factual, empathetic, professional and got things sorted for us. The were persistent and achieved a better outcome than I would have gone on my own. Please support this fantastic service.

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I have used resolver a number of times when I have been ignored, received wrong information or the wrong outcome - I have also made recommendations to others who received successful-outcomes through Resolver
Easy to use, great templates to help & regular updates - a great service Thank you

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I just got an email from resolver telling me how many people they helped and asking for a contribution....WELL, I got no help, automated emails no human contact. They neither contact vinted or Evri, who I had the problem with, and guess what their emails are also no reply. Too many dates to put into the box for when this problem happened and its still ongoing.

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A truly helpful platform.
Sadly i have been mistreated by two companies in the past and on those occasions, Resolver has been outstanding in their support. I highly recommend using them for any disputes you might have.

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Had a problem with Butlins tried to sort out by myself no joy. Went through Resolver all sorted keep on helping people please

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.