Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I used Resolver to send details to Lufthansa regarding a recent problem in 2022. Resolver advised case has been sent to Lufthansa and it may take a while but if so contact Resolver again. Ok, I forgot... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Thanks team, it's because of this company that I managed to get my refund from Boohoo who were not helpful.

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I have never even heard of Resolver until I started receiving spam from them. I suspect they are engaged with data brokers/vendors or partner sharing to purchase people's personal information and jus... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I found out about Resolver via Martin Lewis (Money Saving Expert). Having tried making a claim against a travel company and basically getting fobbed off, I asked Resolver to help. To cut a long st... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Forbrugerrådgivningscenter
  2. Anmeldelsesside

Skrevet af virksomheden

Resolver is a free, independent issue resolution service. We connect consumers with organisations to help find the best outcome every time.


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 97 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Resolver is my automatic go to.

Resolver is my automatic go to when i have a problem. They help to sort your problem out without needing to find or pay for a lawyer. Resolver helps in all aspects of life they have been my automatic go to for many years now.

26. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi Jo,
Thank you for your kind feedback. We’re so glad to hear you’ve found our service useful. If you ever need assistance again, we're always here to help!

Bedømt til 5 ud af 5 stjerner

Was struggling with obtaining refund…

Was struggling with obtaining refund for faulty goods with company but resolvers help made all the difference. Brill. Donation on way.

20. september 2025
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi Michael,

Thank you for your kind feedback. We’re so glad to hear you've found our service useful. If you ever need assistance again, we're always here to help!

Bedømt til 5 ud af 5 stjerner

It works!

I have used Resolver four times to help resolve issues with companies. Often it’s impossible these days to talk to a person or even email! Everything is organised by companies to make you give up getting justice because of this, it’s so frustrating. Resolver cuts through all this and gives you access often to the top. I would thoroughly recommend Resolver if you have a genuine problem with sellers.

12. september 2025
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi Zena,

Thank you for your kind feedback. We’re so glad to hear you’ve found our service useful. If you ever need assistance again, we're always here to help!

Bedømt til 4 ud af 5 stjerner

Very informative and worthwhile

Very informative and a great guide for doing things right. Has helped me during PPI claims and more recently in car finance claims

23. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi Mark,

Thank you for the kind review. We're so glad to hear you've found our service helpful!

Bedømt til 4 ud af 5 stjerner

Often the only way to get a response

In my experience, companies who were not responding to complaints when using their own, generally very complicated and difficult, procedures will magically respond immediately when contacted via Resolver

23. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi Iffy,

Thank you for your kind feedback. We’re so glad you’ve found our service useful. If you ever need assistance again, we're always here to help!

Bedømt til 5 ud af 5 stjerner

Used Resolver to help with a complaint …

Used Resolver to help with a complaint against M&S they advised a process of making contact to resolve my issue which worked a treat compensation was achieved a big thanks to Resolver well recommend using this company

14. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi Ian,
Thank you for taking the time to leave a review, we’re so glad to hear you've found our service useful!

Bedømt til 5 ud af 5 stjerner

It is a Great Help

It is a Great Help: Resolver does provide all those seeking help, with great advice line, and valuable insights.

22. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi there,

Thank you for taking the time to leave a review, we’re so glad
to hear you've found our service useful!

Bedømt til 5 ud af 5 stjerner

Fantastic website

Fantastic website. I have used it to help others claim money back that they would not have been able to. Elderly people, no smart phones or internet had delayed flights - got them the delay compensation that they were entitled to. Process was easy with this site so happy to use my phone or IT skills to help them.

This site makes it easy for people to help others. It’s brilliant that it is free please keep it that way.
Like someone else I am extremely surprised that people have put negative comments, it’s free, it helps it doesn’t guarantee the outcome you want but it certainly helps you.

BTW white consumer goods breaking down after only 2 years.
I have had limited success but that is the companies at fault not this website and the exploitation of their so called paid for warranties eg domestic and general who were awful complete time wasters , Hisense with poor quality products and AO who sold me the £800 fridge that broke in 2 years.

This website is great it’s unfortunate that goods are not built to last now and customer service and warranty don’t seem to exist.

22. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi there,

Thank you so much for your fantastic feedback! We’re so glad to hear our site has helped you and others claim what you’re entitled to.

We really appreciate your support, and if you ever need assistance again, we’re always here to help.

Bedømt til 5 ud af 5 stjerner

I bought flight tickets from a national…

I bought tickets from a national airline company and was unable to use them due to being diagnosed with a serious health issue. I was having no luck in getting the tickets refunded at all until I used Resolva. I spent months trying and Resolva resolved the issue in 'ten days' I was gobsmacked.

22. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi Andy,

Thank you for sharing your experience.

We’re so glad to hear we could help you get your refund after you had such a difficult time. If you ever need assistance again we're always here to help!

Bedømt til 5 ud af 5 stjerner

Resolver helped to claim back the PPE…

Resolver helped to claim back the PPE and the bank account that I was paying that I did not ask for. Resolver provided templates for all the letters that I needed to send to the bank. I received all my money back from the bank that they unlawfully took.

31. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi Dee,

Thank you for the kind review. We're thrilled to hear that our service was helpful to you!

Bedømt til 5 ud af 5 stjerner

Resolver helps!

Fantastic Website, excellent guidance on the website. Private enterprises don’t get things right from get go for many reasons that’s where Resolver steps in help right these wrongs!
I think everyone should be signed up to it!

21. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi Jason,

Thank you for your kind feedback. We’re so glad to hear you’ve found our service useful. If you ever need assistance again, we're always here to help!

Bedømt til 5 ud af 5 stjerner

I found out about Resolver via Martin…

I found out about Resolver via Martin Lewis (Money Saving Expert).
Having tried making a claim against a travel company and basically getting fobbed off, I asked Resolver to help.
To cut a long story short they certainly did just that and My claim was upheld.
If you haven't tried Resolver before, please give them a try.
100% recommended.

22. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi Alan,

Thank you for your kind review. We’re so glad Resolver was able to help get your claim upheld after your experience with the travel company. We’re always here if you need help in the future!

Bedømt til 1 ud af 5 stjerner

i have used you before but this last…

i have used you before but this last time it has been awful no help at all just been ignored with no result with no interest with a company whom has taken £600 of my money for poor goods and no service at all so why dont you help me please in wrote my case on your web site but still nothing is being done to help my case raised for over s year now

22. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi Ian,

I’m sorry that your complaint is unresolved, and I completely understand how frustrating this must be given how much time has passed.

While we aim to offer help wherever we can, unfortunately, we are not able to advise on an individual basis, nor can we act or look into matters on behalf of users - it is, in the end, up to the company you are complaining to to resolve the issue.

In the event that you haven't heard back from the company in a while, we would suggest being as proactive as possible with trying to re-establish communications. Send a follow-up email from your case file, or call the company directly to prompt a response. This will make sure that they stay engaged with your complaint, and will hopefully be able to resolve your issue as soon as possible.

If you would like some additional guidance with the specifics of your case, please do reach out to us at support@resolver.co.uk

Bedømt til 5 ud af 5 stjerner

I got a result from resolver for delays…

I got a result from resolver for delays in flights with Aer Lingus I always sing their praises especially as they don’t charge for service It was in 2023

22. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi Marie,

Thank you for taking the time to leave a review, we’re so glad to hear you've found our service useful!

Bedømt til 5 ud af 5 stjerner

I was amazed to see any negative…

I was amazed to see any negative reviews for Resolver. I have used them several times when I couldn’t get anywhere with complaints on my own and they have always resulted in quick and positive outcomes. They’re excellent!

15. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi Janice,

Thank you for the kind review. We're so pleased to hear you've found our service useful!

Bedømt til 5 ud af 5 stjerner

Very helpful

Great company when i was miss sold with a perfume company they got my money back

22. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi Fiona,

Thank you for the kind review. We're thrilled to hear our service was helpful to you!

Bedømt til 5 ud af 5 stjerner

Resolver helped me to win my…

Resolver helped me to win my compensation case from Evri.
Evri delivery driver walked through 2 red rope markers onto a newly laid driveway and left his footprints thus ruining it,
Without help from Resolver I would not have got compensation from Evri to cover replacing the damaged area of driveway, I am so grateful to Resolver.

19. september 2025
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi there,

Thank you for the kind review. We're so glad to hear we could help you get your compensation!

Bedømt til 5 ud af 5 stjerner

whenever i have had a problem with a…

whenever i have had a problem with a company i have reached out to resolver and they come to my help ,when i find myself getting nowhere with a problem they come to my help ,cant praise them enough try them , its so easy .

10. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi David,

Thank you for your kind feedback. We’re so glad to hear you’ve found our service useful. If you ever need assistance again, we're always here to help!

Bedømt til 4 ud af 5 stjerner

I have used Resolver on 2 occasions and…

I have used Resolver on 2 occasions and they have all been handled amicably between myself and the other companies. I highly recommend Resolver.

18. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi Aduako,

Thank you for leaving a review. We’re so glad to hear you’ve found our service useful. If you ever need assistance again, we're always here to help!

Bedømt til 5 ud af 5 stjerner

I took my TV to Curry’s 3 times to no avail

Having taken a TV back to Curry’s three times and there in house and external repair service changing parts of the TV I thought there was a SKY problem but no. After contacting Resolver I had a similar new TV a week later and haven’t looked back. In fact the model had been upgraded and I ended up with a bonus of £80.

6. november 2024
Uopfordret anmeldelse
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Besvarelse fra Resolver

Hi Adrian,

Thank you for your kind review. We’re so glad to hear your case had a positive outcome! We're always here if you need us again.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere