My order was small and was concerned…
My order was small and was concerned RTP may not want to deal with such a small order but THEY DID!!!.....and was in a timely manner.....Highly recommend...
23. oktober 2024
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
RepairtoolParts, the premier online hub for professional power tools and shop machinery to meet the needs of industry professionals. As a distinguished subsidiary of Toolmart Inc, located in Vista, California, we take pride in our legacy as a direct factory distributor since 1986. With two state-of-the-art warehouses and a dedicated team of 20+ highly skilled professionals in southern California, we possess an extensive inventory worth millions of dollars, enabling us to process most orders with remarkable efficiency, often on the same day. Our commitment to excellence is evident in the prestigious brands we represent. Among them are industry-leading names such as Delta, Bosch, Dewalt, Black and Decker, Hitachi, Fein, Powermatic, Porter Cable, Metabo, Panasonic, Husqvarna, Honda, Festool, Dremel, Ridgid, Craftsman, Bostitch, Champion, Chicago Pneumatic, CST-Berger, Devilbiss, Duo-Fast, Emglo, Generac, Hardin, Interstate Pneumatics, Interstate Safety, Jenny, Jet, Karcher, Max, MK Diamond, Oasis Machinery, Paslode, Ramset, Wilton, Big Horn, and many more. With the advantage of two strategically located warehouses in Southern California, we proudly bring high-quality tools to professional users at phenomenal discount prices. Harnessing the power of the web, we bring our dedication to delivering superior tools to customers nationwide. Through expedited shipments with UPS, USPS, and FedEx, our affordable-priced tools reach your desired location promptly and smoothly. Moreover, our extensive inventory of thousands of accessories ensures you can effortlessly accomplish your projects accurately and conveniently. We understand that your needs may be unique, which is why we are dedicated to providing personalized service. If you don't find the specific item you are looking for, we warmly encourage you to reach out to our team of seasoned professionals using the provided communication channels.
Kontaktoplysninger
2117 Industrial CT, 92081, Vista, USA
- 760-201-8800
- sales@repairtoolparts.com
- repairtoolparts.com
Amazingly slow delivery time.
Ordered parts for a Honda mower. Didn't see site says most items ship in 7-14 days. 21 days later still no part, no shipping info nothing. Finally, just found part i needed on Amazon and canceled my order through this company. Company might be ok as a last resort if you can't find the part anywhere else.
19. maj 2024
Uopfordret anmeldelse
Ordered some "in stock" items on Sept
Ordered some "in stock" items on Sept. 27/23, Finally got notification and a tracking number showing shipped on Oct. 24/23. Nobody ever answers the phone and emails are not helpful, I was constantly asked to be patient because it had to go through customs since it was being shipped to Canada. The tracking number never showed it leaving City Of Industry in California. Finally on about Dec. 5/23 I just didn't want to play anymore and called the credit card company and got my money back. Today is Dec. 12/23 and even though i have given up on it the package still shows as being in City Of Industry. I gave this company one star only because I had to in order to continue to write the review. Horrible company, can't understand how they can operate as they do and still run a profitable business.
27. september 2023
Uopfordret anmeldelse
Besvarelse fra Repairtoolparts
Dear Ron
We truly appreciate your feedback and honestly apologize for the inconvenience caused. This is not what we strive for. We always do our best to provide the best possible services to our valuable customers. However, Upon checking your order. I can see that the items you ordered were lost in transit and never delivered. For any additional questions or concerns kindly reach out to us at sales@repairtoolparts.com.
Do NOT order online from them...service is awful!!
I ordered items from them online on July 1st and paid for them at that time. I got one email stating they would update me but as of July 17th never received my items or any correspondence. When I signed into my account it showed that they hadn't shipped it out and to send them an email. I left a voice message and an email and still no reply. Today the 19th I went onlin to their website and it shows a tracking number was made but no item was received at post office just a label was made. Again I left a message and am just waiting to hear back from them. I would have ordered elsewhere if I knew there was going to be a holdup. I really needed those parts to complete a job I was doing. I don't recommend these people...at least not their online ordering.
20. juli 2022
Uopfordret anmeldelse
Besvarelse fra Repairtoolparts
Dear Customer,
We sincerely apologize for the delay.
Since we order directly from the manufacturer, the manufacturer can at times update us at a much later time about the discontinuation or stock availability issues with a particular part or parts in an order.
However, we have delivered your order successfully.
We hope we are able to compensate for our shortcomings in the future.
Kind Regards,
Jenny
Repairtoolparts Customer Care
Decent place to find parts, but no one speak with.
Decent place to search/find parts, and is somewhat cheaper than some other places. But..........
There is NO ONE that will answer a phone. You can't call and check on an order, which shows up in pieces for items that were all in stock. Emails aren't answered.
Every call is a recording saying "Hello, you reached Repair Tool Parts in XX California. All operators currently assisting other customers. Please leave a message and someone will get back to you"
3. april 2022
Uopfordret anmeldelse
Besvarelse fra Repairtoolparts
Dear Customer,
Thank you for the feedback. We are currently trying improve ourselves in the communication department.
To ensure we are able to assist you within time our Customer Support team is willing to work day and night to provide round the clock assistance with your orders.
We hope you will give us another chance to prove that.
Kind Regards,
Jenny
Repairtoolparts Customer Care
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.