Quick and efficient service they say absolute rubbish. I contacted this company February 16th to have my washing machine fixed. I was told for £139 my washer would be fixed in 48hrs, what a joke. Fast... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having struggled with my insurers to get an appointment to have my washing machine repaired.I was desperate,went on line saw Repair+Maintain an appointment was made for the next day.The engineer arriv... Se mere
Virksomheden har svaret
I don't normally buy cover for domestic appliances preferring to pay as I go for repairs, which is how I found Spring Plans when the dryer part of my washer dryer had a fault code. The repair was done... Se mere
I just wanted to say that I had my enquiry dealt with in a very calm, patient, informative and excellent customer service from Senior Advisor Carl Beattie, who took the time to explain everything in d... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Repair and Maintain, we’re experts in keeping your home running smoothly. We provide fixed-price repairs on a wide range of domestic appliances, giving you peace of mind with no hidden costs. Our nationwide network of experienced engineers ensures a fast, efficient, and reliable service wherever you are in the UK — all at highly competitive rates. We take pride in the quality of our work, which is why every repair is fully guaranteed. You can trust us to get your appliances back up and running quickly and professionally.
Kontaktoplysninger
7 Pine Court Business Centre, 36 Gervis Road , BH1 3DH, Bournemouth, Storbritannien
- 03334432315
- help@repairandmaintain.com
- repairandmaintain.com
4,0
God
169 anmeldelser
Har besvaret 66 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent engineer
Excellent engineer, rectified problem, contacted myself to notify me of date and time of repair, very helpful. polite, efficient, clean and tidy, was very helpful when explaining my washing machine to me giving helpful tips to utilise my machine. Excellent service would recommend this excellent plan with fast and efficient service to all my family and friends. Brilliant engineer, excellent customer service from start to finish from all staff involved.
31. maj 2019
Uopfordret anmeldelse
Quick response to our issue
Quick response to our issue. Repair engineer came out promptly, was informative and solved the issue.
Good communication as well.
7. maj 2019
Uopfordret anmeldelse
Besvarelse fra Repair and Maintain
Thanks for the feedback were happy that your appliance is back up and running!
If there is anything could have done to make the experience better for you then please email us help@repairandmaintan.com
Kind Regards
Liam
Customer Services
Called on a Monday morning and washer…
Called on a Monday morning and washer was fixed by Thursday when the parts arrived.
30. april 2019
Uopfordret anmeldelse
Besvarelse fra Repair and Maintain
Hi Ash,
Thanks for the feedback were happy that your appliance is back up and running!
If there is anything could have done to make the experience better for you then please email us help@repairandmaintan.com
Kind Regards
Liam
Customer Services
I called at 9.20
I called at 9.20, return call by Ben 20 mins later, very personable. Called by Bill to say he would be here by lunchtime, washing machine fixed all fab.. great service thank you
26. april 2019
Uopfordret anmeldelse
Besvarelse fra Repair and Maintain
Hi Julie,
Thanks for your kind review, I have passed on your feedback to Ben & Bills manager.
Kind Regards
Liam
Customer Services
Friendly team, great service
the team at Springplans where fantastic, I spoke to a lovely young gentleman named Liam, who was professional, companionate and understanding. The Engineer (Carl) arrived within 4 hours and managed to fix the problem for me. I would certainly recommend Spring plans and have done already. Start to Finish was easy and stress free
25. april 2019
Uopfordret anmeldelse
Besvarelse fra Repair and Maintain
Hi Joe,
Thanks for your feedback!
If there is anything else we can do to help then don’t hesitate to get in touch.
Regards
Ben
Customer Services
So far so good.
24. april 2019
Uopfordret anmeldelse
Besvarelse fra Repair and Maintain
Hi John,
Thanks for the feedback.
Is there something we can do to improve our service to a 4 or 5 star review?
We would love to hear your views!
Please send us an email to help@repairandmaintain.com and put FAO Sam in the subject line so I can take a look into your suggestions
Kind Regards
Sam Holloway
Repair & Maintain Customer Services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.