Repair and Maintain Anmeldelser 169

TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Quick and efficient service they say absolute rubbish. I contacted this company February 16th to have my washing machine fixed. I was told for £139 my washer would be fixed in 48hrs, what a joke. Fast... Se mere

Bedømt til 5 ud af 5 stjerner

Having struggled with my insurers to get an appointment to have my washing machine repaired.I was desperate,went on line saw Repair+Maintain an appointment was made for the next day.The engineer arriv... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I don't normally buy cover for domestic appliances preferring to pay as I go for repairs, which is how I found Spring Plans when the dryer part of my washer dryer had a fault code. The repair was done... Se mere

Bedømt til 5 ud af 5 stjerner

I just wanted to say that I had my enquiry dealt with in a very calm, patient, informative and excellent customer service from Senior Advisor Carl Beattie, who took the time to explain everything in d... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Hvidevareservice

Skrevet af virksomheden

At Repair and Maintain, we’re experts in keeping your home running smoothly. We provide fixed-price repairs on a wide range of domestic appliances, giving you peace of mind with no hidden costs. Our nationwide network of experienced engineers ensures a fast, efficient, and reliable service wherever you are in the UK — all at highly competitive rates. We take pride in the quality of our work, which is why every repair is fully guaranteed. You can trust us to get your appliances back up and running quickly and professionally.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

169 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 66 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

exceptional service and went the extra…

exceptional service and went the extra mile with us in replacing our oven. Would highly recommend

19. november 2021
Uopfordret anmeldelse
Repair and Maintain-logo

Besvarelse fra Repair and Maintain

We are very pleased you were happy with the service and the replacement.

Much appreciated for leaving a kind review.

Thanks again,
Liam @Spring Plans (Repair & Maintain)

Bedømt til 4 ud af 5 stjerner

A good service

A good service. Would have given 5 stars but for confusion about arrival time of repairer. Repairs on dishwasher completed quickly and efficiently.

19. november 2021
Uopfordret anmeldelse
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Besvarelse fra Repair and Maintain

Thank you for taking the time to leave us a review. We will certainly use this feedback to continue to improve our level of service.

Thanks Karen,

The Team @ Spring Plans

Bedømt til 5 ud af 5 stjerner

Fast and efficient service

Extremely helpful and super simple to arrange engineer visit.

9. oktober 2021
Uopfordret anmeldelse
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Besvarelse fra Repair and Maintain

Great to hear how easy you found your experience James. Any future faults please give us a call :)

Spring Plans (Repair & Maintain) 0800 088 2875

Bedømt til 5 ud af 5 stjerner

Good news from Peter and Pauline King ...West Malling Kent

Springplans Insurance Company

Our washing machine went wrong...so having it insured with you we rang!
Within a few days an operative came out...found the problem ...ordered the part and within the week all was sorted...thanks to your prompt action with dealing with this problem ...we were well pleased.
Makes a change to get such good results nowadays 👍😀
Thank you so much and we would thoroughly recommend this company to anyone.

7. oktober 2021
Uopfordret anmeldelse
Repair and Maintain-logo

Besvarelse fra Repair and Maintain

Hello Mr & Mrs King,

Thank you for taking time to leave us such a great compliment. We really appreciate you recommending our services in your comments and we're happy to hear your appliance is back up and running. Any other issues with your appliances in the future please call in on 0800 088 2875.

Thanks again,

Liam @Spring Plans (Repair & Maintain)

Bedømt til 5 ud af 5 stjerner

A good experience from friendly…

A good experience from friendly professional staff. Prompt service and kept updated at all times, would not gesture to recommend to others, thank you.

30. september 2021
Uopfordret anmeldelse
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Besvarelse fra Repair and Maintain

Thanks Robbie! Very kind of you to take the time to leave us a review.

Regards,
Liam

Bedømt til 4 ud af 5 stjerner

A swift and professional service

A swift and professional service. Very helpful and quick to setup appliance care plan and book an engineer to attend any breakdown.

23. august 2021
Uopfordret anmeldelse
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Besvarelse fra Repair and Maintain

Hi John, We'd just like to thank you for taking a couple of minutes to leave us a review. Any issues in the future please call us on 0800 088 2875.

Repair & Maintain

Bedømt til 5 ud af 5 stjerner

Good service and understanding

Good service, and understanding from staff.

20. august 2021
Uopfordret anmeldelse
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Besvarelse fra Repair and Maintain

Hi Joseph,

Excellent to hear you are happy with the service provided.

Any issues with the Dishwasher in the future please give us a call on
0800 088 2430

Thanks,
Liam

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service came out quickly to repair my dishwasher

19. august 2021
Uopfordret anmeldelse
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Besvarelse fra Repair and Maintain

Roberta,

We really appreciate you taking the time to leave us a 5* Review.

Any problems with you appliances going forward just give us a call on
0800 088 2430.

Regards,
Repair & Maintain

Bedømt til 5 ud af 5 stjerner

Booked a repair for my Dishwasher

Booked a repair for my Dishwasher. Engineer came next day and now working perfectly! Happy with the repair but also the fantastic team there to help. Carl was very helpful! Highly recommended to all!

6. august 2021
Uopfordret anmeldelse
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Besvarelse fra Repair and Maintain

Thanks for the 5* review Steve!

Bedømt til 5 ud af 5 stjerner

Turned up on time and fixed the…

Turned up on time and fixed the problem. Did what they promised. Deal of no fix no fee against a fixed fee and a year’s insurance plan compared favourably with others, especially no fix no fee.

4. august 2021
Uopfordret anmeldelse
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Besvarelse fra Repair and Maintain

Thank you for taking time out of your day to leave us a review Michael. Fantastic news to hear your appliance is back up and running.

Regards,
Evie

Bedømt til 5 ud af 5 stjerner

So quick from call to repair!!

After being let down by another company I was over the moon to have my washer dryer repaired in a couple of days. My kitchen was left tidy and the engineer was very polite. Will definitely be my first port of call next time.

4. august 2021
Uopfordret anmeldelse
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Besvarelse fra Repair and Maintain

Thank you for your kind review Kate!

Any issues in the future please call us on 0800 088 2430

Bedømt til 1 ud af 5 stjerner

Have a dishwasher AEG under a warranty…

Have a dishwasher AEG under a warranty with spring plans they use hotpoint to fix my machine now 12 weeks later still not fixed ? They have offered to replace with a cheaper machine . However I would like my machine fixed have sourced the parts but they don’t use AEG for parts for a AEG machine

3. august 2021
Uopfordret anmeldelse
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Besvarelse fra Repair and Maintain

I have taken a look at your account and can see that your appliance has now been repaired.

We did advise at the time the required parts had no ETA and as a result we deemed the appliance beyond repair and offered you a free replacement.

You decided that you wanted your existing appliance fixed and therefore the parts were ordered as you requested.

I am sorry that you are unhappy with the service we have offered on this occasion and I have raised your case to a manager to see if there is anything we can change going forward to improve customer experiences.

All parts fitted are AEG parts, it is just a case that the parts were not in stock and took some time arrive.

Kind Regards
Sarah @ Spring Plans

Bedømt til 5 ud af 5 stjerner

Great service and excellent delivery

Having been told my existing machine was too expensive to repair I was worried that I had paid a lot for a repair contract.
Carl contacted me and they have sorted everything and a new machine for a very fair additional cost. This was an excellent deal and not a ripoff. Well done to Carl and all the team for good value and great service
Neil Croucher

29. juli 2021
Uopfordret anmeldelse
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Besvarelse fra Repair and Maintain

Thanks for the review, great news your happy with the service Neil. I've also passed the feedback onto Carl. Any other appliance problems feel free to give us a call on 0800 088 2430.

Regards,
Luke

Bedømt til 5 ud af 5 stjerner

Quick to answer the phone and…

Quick to answer the phone and responsive. Talked through and explained everything clearly. Sensitive to need for speed. Would highly recommend.

28. juli 2021
Uopfordret anmeldelse
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Besvarelse fra Repair and Maintain

Good Afternoon Nick,

Thank you for taking time to leave us feedback, I am pleased to hear you have had a positive experience with Repair & Maintain.

Thanks,
Ben

Bedømt til 4 ud af 5 stjerner

engineer arrived within 2 days; job done

The engineer arrived within 2 days, at the agreed time, and fixed the appliance (dishwasher) swiftly. Very satisfied with a good service.

28. juli 2021
Uopfordret anmeldelse
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Besvarelse fra Repair and Maintain

Thanks for the review Tom!

Any further issues please call us on 0800 088 2430

Regards,
Repair & Maintain

Bedømt til 5 ud af 5 stjerner

Very happy with the overall service

Very happy with the overall service. Had my washing machine fixed within a day, would highly recommend.

27. juli 2021
Uopfordret anmeldelse
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Besvarelse fra Repair and Maintain

Thanks for taking the time to leave us a 5* review :)

Bedømt til 5 ud af 5 stjerner

Integrated washing machine repair

I contacted Repair and maintain with a problem with an integrated washing machine.I got a prompt appointment which was the next day.I had an Enigneer contact me to confirm the appointment. He attended promptly and repaired the appliance .After the repairs the after service was also vey good with a follow up to make sure things were alright I received very good customer service from all staff.I will recommend this service as I will be using them in the future.
Thanks for your excellent service

21. juli 2021
Uopfordret anmeldelse
Repair and Maintain-logo

Besvarelse fra Repair and Maintain

Hi Bisi,

Thank you so much for your kind feedback. We are glad to hear you're happy with the service provided and that your appliance is back up and running.

If you do have any future issues with any of the home appliances please give us a call on 0800 088 2875.

Regards,
Liam


Bedømt til 5 ud af 5 stjerner

Dishwasher repair

All my questions on the phone were dealt with professionally and well . The engineer was efficient but unfortunately couldn't fix my dishwasher so looked into getting new parts.

21. juli 2021
Uopfordret anmeldelse
Repair and Maintain-logo

Besvarelse fra Repair and Maintain

Thanks for leaving a 5* review Carole!

Daisy @ Spring Plans (Repair and Maintain)

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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