Rentalmotorbike Anmeldelser 

360
TrustScore 3.5 ud af 5

3,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Der Service zur Buchung ist nicht schlecht. Wenn man aber liest welche Anbieter die vertreten und dass die sich von diesen Anbietern distanzieren ist es höchst gefährlich über die zu buchen. Überall g... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Pagué un seguro específico en su web para reducir la fianza en destino a 150 €. Sin embargo, al llegar a la oficina en Italia, su proveedor eludió por completo las condiciones de rentalmotorbike.com,... Se mere

Bedømt til 5 ud af 5 stjerner

Ich habe einen Scooter für drei Tage Barcelona Abholung Flughafen gebucht. Der Verleih selbst ging über den Verleiher JotaCafe/ Barcelona. Der Scooter stand zur vereinbarten Uhrzeit am Flughafen, wir... Se mere

Bedømt til 5 ud af 5 stjerner

Fiquei muito satisfeito com o serviço prestado pela Rocker Motorcycle Rental Zagreb, a moto estava em perfeito estado, malas laterais e top case ótimos e a equipe de atendimento muito prestativa. Rode... Se mere

Virksomhedsoplysninger

  1. Motorcykeludlejning
  2. Scooterudlejning
  3. Udlejning af snescootere
  4. Rejseselskab

Skrevet af virksomheden

At Rentalmotorbike, we don't just handle motorcycle rental bookings in over 95 countries and more than 1.900 locations worldwide; we also craft unforgettable experiences for every one of our customers. We understand that every motorcycle journey is special and unique, which is why we strive to be with you every step of the way. From the moment you make a reservation to even after you return the bike, our multilingual customer service team will be delighted to assist you with whatever you need. Looking for a specific bike for your adventure? No problem! On our website, you'll find a wide range of options, from nimble scooters to powerful trail bikes and everything in between. We partner with the best brands in the market, including BMW, Ducati, Harley Davidson, Honda, Yamaha, and many more! But what truly sets us apart is our commitment to you. Your happiness while riding our bikes is our greatest success. So, what are you waiting for? Book now and get ready to embark on the ride of your life with Rentalmotorbike!


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

360 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 88 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,4

Alle anmeldelser

(360)

22 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Quick respond...and a nice Harley :)

Made a request for a Harley Davidson online. The order was confirmed within seconds, and after a few minutes they confirmed they had the right Harley for me.
Great service in Malaga, Spain, delivered by Autos Lido.
All good! I'll be back.

29. juni 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Booked 2 motorbikes which was aproved

Booked 2 motorbikes which was aproved, payed for them, drove 30min to the rental place and then have been told that they don’t have any of them.

Why aprove booking without checking with rental place?

Very disappointed. Spain, Girona

22. juni 2022
Uopfordret anmeldelse
Rentalmotorbike-logo

Besvarelse fra Rentalmotorbike

Dear Gabija,
Thank you for your comment.

First of all we are sorry for what happened, it was a coordination and organization error of the shop, who accepted your Booking. On our part we don't accept any reservation without checking availability with our partners in destination, we were equally surprised that they didn't have the bikes available in the end.

Again a thousand apologies from the RMB Team.

Best regards

Bedømt til 4 ud af 5 stjerner

Quick and easy way to rent a motorbike…

Quick and easy way to rent a motorbike in Paphos Cyprus from TT Motorcycles. Reasonable prices with a good range of well prepared machines. Staff eager to please in the typically Cypriot way. Great way to tour around the island. I would however advise you to take your own crash helmet and jacket, etc as the ones I had were in need of cleaning! Apart from that, I would recommend them.

20. juni 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Roller Rent

Ich hatte Online einen Roller gemietet inkl Zeitangabe. Als ich ihn um 9 holen wollte meinten sie es dauert noch. waren auch nicht bemüht ersatz zu suchen. Meinten nur wir rufen an!! Eine Frechheit wenn ich eine Zeit eingebe und dadurch mein Aufenthalt nicht solange war sehr ärgerlich den halben Vormittag zu verlieren. Um halb12 hab wir es dann bekommen. Discount für die Umstände wollten sie auch nicht geben! Sehr unfreundlich und ohne verständnis.

15. juni 2022
Uopfordret anmeldelse
Rentalmotorbike-logo

Besvarelse fra Rentalmotorbike

Dear Julia,

Thank you for your comment.
Our booking team does everything possible to make your rental a success, from our service we have always given 100%, but the customer service and punctuality of delivery is certainly the key to a successful final service, which is a service provided by our affiliates, in this case SorRentOnScooter, something that we unfortunately can not control, because it is beyond our reach everything and we require our affiliates a compliance of delivery schedule.

Best regards from the RMB team.

Bedømt til 2 ud af 5 stjerner

Très insatisfaite

Très insatisfaite. Ni moi ni mon conjoint n’avons eu la moto réservée ( Indian) mais des Harley. La mienne n’avait ni porte bagages ni pare-brise. De plus elle est tombée en panne à deux reprises, un problème de blocage de frein arrière qui aurait pu me coûter la vie sur l’autoroute. L’assistance a heureusement fonctionné et on m’a dirigé vers un garage qui m’a remis la moto en marche et en sécurité. Je suis extrêmement insatisfaite de cette entreprise qui a mon avis n’est pas fiable. Seul point positif : Giovanni à Chicago qui nous a parfaitement renseigné et est intervenu rapidement pendant la panne. Ne relouerais pas dans cette entreprise. Extrêmement déçue.

15. juni 2022
Uopfordret anmeldelse
Rentalmotorbike-logo

Besvarelse fra Rentalmotorbike

Cher Monsieur Laurence,

Merci pour votre commentaire.
L'équipe de RMB s'excuse pour ce qui s'est passé, nous sommes désolés d'apprendre que nous n'avons pas été à la hauteur de vos attentes, nos agents enquêtent sur votre cas. Nous ferons tout ce qui est en notre pouvoir pour découvrir ce qui a pu se passer.

Meilleures salutations de l'équipe RMB.

Bedømt til 2 ud af 5 stjerner

Unreliable

My correspondence with people from the company was mostly pleasant, but it should be better communicated that rentalmotorbike.com doesn't maintain its own bike inventory and does not make any guarantees for its service.

My experience: I booked a couple bikes so my girlfriend and I could spend a day riding around a national park near Porto. Soon after booking, I get a message from someone at the site saying that the models we booked aren't available and he was looking for substitutes. I say ok, fine, and to let us know if he finds the substitutes.

After some back and forth regarding which models we'd be comfortable riding, we're told there are 2 bikes in stock and we're all set. Great.

The evening before our planned trip to the park, I get an automatic email saying our reservation was cancelled, unaccompanied by any sort of explanation. I reach out to someone else at the company after not getting a response from the original agent, and they inform me that there are actually no bikes available and that they'd initiate a refund soon. So much for that plan, I guess we'll just spend another day walking around Porto, which is what we did, and it was disappointing. We did, at least, get our deposit refunded pretty quickly.

Overall, it was a pretty negative experience. Some disclaimers for people thinking about using RentalMotorbike:

1) I suspect many of the bikes advertised on the site are never in stock at the suppliers, and are simply there to get people's attention.

2) The rental agreements are based on relationships that RentalMotorbike has with local suppliers. They are only as reliable as their suppliers, and this is not clear from the messaging on the website. In the FAQ on the site it says availability is guaranteed, but based on my experience and other people's reviews, this is not the case!

14. juni 2022
Uopfordret anmeldelse
Rentalmotorbike-logo

Besvarelse fra Rentalmotorbike

Dear Gerald,
Thank you for your comment, we have been reviewing your case and we are very sorry for what happened. Unfortunately in high season sometimes mistakes like this happen.

The bikes we have on our website are the bikes that our affiliates have in fleet, when making the reservation our website specifies that the availability of the bikes is on demand, our reservations department has a period of 48 hours to confirm if the bikes are available or not. As I said before, in your case there was an error that we have tried to communicate in advance.

RMB Team apologizes to you for what happened.

Bedømt til 5 ud af 5 stjerner

Perfekter Urlaub mit dem Roller

Das Personal war hilfreich, da wir nicht gleich hingefunden haben. Es war ein kompetentes Team und die Abwicklung verlief schnell und klar.
Der Roller war neu und super zu fahren. Wir waren total zufrieden damit.

9. juni 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Atención y Seguridad al 100 👍🏻👍🏻👍🏻0

Contacté a Rental Motor Bike Ya hace unos años y para rentar Motos en Europa. De ahí que comencé con los Tours en Moto que se ofrecen y TODOS han sido espectaculares y sobre todo cumplidos al 100%.
Pero lo que más quiero destacar es la Atención Amigable y muy profesional del Equipo. A Mi en lo particular, mi contacto es Tomás Pujols y siempre con toda la actitud amigable de Atenderme. Felicidades a TODOS en Rentalmotorbike.

9. juni 2022
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Bad partenership!

Unfortunatly, this company do business with unreliable company like Jota Cafe in Barcelona (see review on Trust Pilot) so I ended up having a very bad rental experience and mess up my vacation. On the other hand, they respond quickly, refund there part of the rental and help to recover a small amount of the cancellation from Jota Café.

9. juni 2022
Uopfordret anmeldelse
Rentalmotorbike-logo

Besvarelse fra Rentalmotorbike

Dear Eric ,
Thank you very much for helping us to improve, we are sorry for what happened, we try to do our best to live up to your expectations.

It will always be a pleasure to serve you, the RMB team is waiting for you soon.

Best regards.

Bedømt til 3 ud af 5 stjerner

The Website was nice to use

The Website was nice to use. We booked 2 Scooters separately, for my reservation we couldn’t get one and got a call from Rentalmotorbike in the morning to tell us this and manage to get me a shifter bike. Service was nice despite a few language problems 😅 but turned out our Rentalcompany where we picked up the bike didn’t got the Confirmation from Rentalmotorbikes and we where lucky that the bike still wasn’t reserved for somebody else. But everything worked out at the end.

8. juni 2022
Uopfordret anmeldelse
Rentalmotorbike-logo

Besvarelse fra Rentalmotorbike

Dear Michael,

Thank you very much for your feedback, it helps us to improve.
We are glad that finally your experience was pleasant despite the small changes and mistakes. We will be happy to assist you on your next trip.

Best regards from the RMB team

Bedømt til 5 ud af 5 stjerner

Loves from Boris, M (Deus) & N

We rentet a bike in Iceland. The staff was very serviceminded and friendly. Everything went smoothly. We got a perfect bike without any problems with at all. We will recommend this place to anyone wanting to rent a motorbike. Definetely a great way to explore the beautiful nature of Iceland.

8. juni 2022
Uopfordret anmeldelse
Rentalmotorbike-logo

Besvarelse fra Rentalmotorbike

Estimated Anmelder,

Thank you very much for your comment.
We are delighted to hear that your experience with us and our affiliates was excellent, it will be a pleasure to assist you again and again.

A big hug from the RMB team

Bedømt til 5 ud af 5 stjerner

Hat alles sehr gut geklappt

Hat alles sehr gut geklappt. Würde immer wieder dort buchen.

8. juni 2022
Uopfordret anmeldelse
Rentalmotorbike-logo

Besvarelse fra Rentalmotorbike

Lieber Martin,

Vielen Dank für Ihren Kommentar, das Team von Rentalmotorbike wird Sie gerne bei Ihren zukünftigen Abenteuern begleiten.

Eine herzliche Umarmung vom RMB-Team

Bedømt til 3 ud af 5 stjerner

Regular

El servicio y la moto muy bien, pero llevo esperando a que me devuelven la fianza de 450 euros casi un mes

8. juni 2022
Uopfordret anmeldelse
Rentalmotorbike-logo

Besvarelse fra Rentalmotorbike

Estimado Guillermo,

Muchas gracias por sus comentarios.

Su alquiler terminó el 22 de mayo. Son 17 días hasta hoy.

Estamos de acuerdo con usted que es igualmente un plazo muy largo... el motivo por que las devoluciones tardan más en Barcelona que en la regla general de 3/4 es porque existe un acuerdo entre la policía local y las empresas de alquiler sobre las sanciones de tráfico que pueden tardar hasta 15 días en ser notificadas. Significa que las devoluciones pueden tardar hasta un máximo de un mes.. no es su caso. Esta condición se informa en el contrato particular de alquiler.

Afortunadamente desde nuestra empresa afiliada nos informan que el informe favorable de tráfico y han procesado su devolución con fecha de ayer 07 de junio.

Por favor compruebe la recepción y comunique con nosotros ante cualquier incidencia.

RMB Team

Bedømt til 1 ud af 5 stjerner

Horrible la peor experiencia que pude…

Horrible la peor experiencia que pude tener. Nos dejaron tirados en Faro y no existía la moto. Despues de perder toda la tarde nos dijeron que tenian otra pero que teniamos que pagar otros 100 euros por ser mas cara. Al final nos dejaron sin ninguna moto. No caigais.

7. juni 2022
Uopfordret anmeldelse
Rentalmotorbike-logo

Besvarelse fra Rentalmotorbike

Buenas tardes Pablo, gracias por sus cometarios.

Tal como se comunicó en el momento de la recogida lamentablemente la empresa de alquiler que usted eligió cerro semanas después de confirmar la reserva debido a la crisis, por desgracia no comunicó el cierre a nuestra central y no pudimos advertir-le a tiempo.

Tal como le informó nuestra agente de viajes durante su llamada no había motos de 50cc en la zona. En este sentido le ofrecimos 40€ gratuitos en motos alternativas de mayor cilindrada.

Usted pago 6,86€ por esta reserva que fueron devueltos en su totalidad, adicionalmente le hemos abonado gastos por valor de 15,66, más 40€ por las molestias, tal como acordamos con nuestro departamento de atención al cliente, en total 55,66€ han sido ingresados en su cuenta en concepto de atención comercial, supone un 140% más que total de su reserva.

Con todo lamentamos lo ocurrido y que una vez aceptada finalmente nos sea suficiente compensación.

Seguimos a su servicio para cualquier sugerencia.

Reciba un saludo cordial

RMB Team

Bedømt til 5 ud af 5 stjerner

Absolutely the best

Absolutely the best. They up-graded my bike to a Yamaha Tenere 700 without charge because the one I had chosen was discontinued. Everything was perfect, clothing, gloves, helmet. Very nice people to deal with. I would recommend them to anyone coming to Madeira to enjoy its amazing roads. The Yam is the bike to choose, it's perfectly suited to the roads in Madeira.

1. juni 2022
Uopfordret anmeldelse
Rentalmotorbike-logo

Besvarelse fra Rentalmotorbike

Hello Roger,
Thank you very much for sharing your experience with us, it is always a pleasure to live up to your expectations. The rentalmotorbike team is looking forward to your next adventures.

Best regards.
RMB Team

Bedømt til 1 ud af 5 stjerner

Nous avions réservé une location de…

Nous avions réservé une location de scooter via ce site du mardi au samedi qui a été validé sur le site, on a payé un tiers. Mais au dernier moment on nous appelle pour nous dire que ce n’est plus possible pour le samedi car quelqu’un d’autre avait réservé avant. On leur explique gentillement qu’on ne reste pas beaucoup de temps et qu’on en a absolument besoin le samedi compris. La personne au téléphone ne nous laisse pas le choix, pas de gestes commerciales de proposé car elle voulait nous retirer un jour pour le même prix ou nous laisser gérer avec le gérant des scooters sur place. (On ne parle pas italien et pas sûr qu’il aurait accepté) Et surtout une logistique catastrophique pour en arriver là !!! On a annulé la réservation, a dit qu’il nous rembourserait et nous a raccroché au nez. A FUIR !

30. maj 2022
Uopfordret anmeldelse
Rentalmotorbike-logo

Besvarelse fra Rentalmotorbike

Bonjour,
Nous regrettons qu'il n'ait pas été possible de confirmer le vélo que vous aviez réservé, sur notre site web il est spécifié que la réservation des vélos est sur demande, il faut toujours attendre la confirmation de la disponibilitée, pour notre part nous vous avons proposé 2 options s'ajustant à votre besoin mais à chaque fois vous les avez rejetées, comme la réservation a été faite moins de 24 heures à l'avance nous n'avons pas pu vous proposer plus d'options.

Meilleures salutations.
RMB

Bedømt til 5 ud af 5 stjerner

Moto en Thailand

Sehr viele Vermietstationen. Preise nicht billig, jedoch der gebotenen Qualität und dem Service angemessen.

24. maj 2022
Uopfordret anmeldelse
Rentalmotorbike-logo

Besvarelse fra Rentalmotorbike

Vielen Dank Volker, dass Sie uns Ihre Meinung mitgeteilt haben. Es freut uns zu wissen, dass wir Ihre Bedürfnisse erfüllen konnten.
Eine herzliche Umarmung vom Team von rentalmotorbike.

Bedømt til 1 ud af 5 stjerner

NO COMMUNICATION OR REFUND after they can't deliver motorbike advertised

Rented a HARLEY DAVIDSON for STURGIS 2022 RALLY. The full amount was paid. Received an e-mail from them after 2 weeks! saying that they can't give the same bike at the same price. Must choose a $500! more expensive model (a model that will not suit my needs).
I requested a refund, but without success.
The same bike with the same price is still being advertised on their website for this period. Why do they keep on misleading the people. No communication after 6 days after I canceled the order and requested a refund. Should I be worried? I can not book a next motorbike with another company if I do not receive my funds paid to rentalbike.com.
When will I receive my refund!!!!

I am happy to say that the full refund was received 2 days after this review

23. maj 2022
Uopfordret anmeldelse
Rentalmotorbike-logo

Besvarelse fra Rentalmotorbike

HI Henriette, first of all, sorry for our late answer.

Unfortunately they do not deliver the expected motorcycles, we have closed our availabilities and closed our base during the days of Sturgis

Well, we just cancel your Booking and refund your money
If will take 3 – 4 days to arrive to your acount

Once again sorry and thank’s!
RMB Team

=============================================
Dear Henriette, we update response to June 07.
According to our information, this refund was made on May 23.

Today June 7 must be in your bank. Please check that on your account or contact our department to resolve possible incidents.

We are sorry that the model finally provided was not the one chosen, during the week of Sturgis the availability varies, this year we also have delays in the planned bikes deliveries.

We remain at your service

RMB Team

Bedømt til 5 ud af 5 stjerner

Cheapest on market

They were very professional, the bike was properly inspected, with a full tank, they provided helmets, and over all was a very pleasant experience. If you don't own a credit cart and instead pey with a debit card, there is a surcharge of 20% from the insurance company, but even with that is the cheapest price on the market. I paid 84 EUR for 3 days with a Honda Pantheon 125 ( return on Saturday tax 10 euro) so 28 EUR per day, as opposed to 40-45eur / day at other firms. For 200 km i paid 11 EUR in gas. Would recommend!

18. maj 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

nie wieder

Auf der Webseite werden Motorräder für den Auswahlzeitraum angeboten, die zu diesem Zeitpunkt gar nicht verfügbar sind. Das erfährt man allerdings erst, nachdem man eine Anzahlung gemacht hat.
Es wundert mich nicht, dass man bei Google keine Rezenssionen schreiben kann....

17. maj 2022
Uopfordret anmeldelse
Rentalmotorbike-logo

Besvarelse fra Rentalmotorbike

Lieber Jürgen, Sie können uns Informationen zu Ihrer Reservierung geben, um Ihren Fall zu analysieren. Aufgrund fehlender Komponenten haben wir einige Probleme mit Fahrzeuglieferungen, bei einigen Modellen können diese abweichen, aus diesem Grund melden wir ähnliche Modelle.

In jedem Fall entschuldigen wir uns für etwaige Unannehmlichkeiten. Wir stehen Ihnen zur Verfügung.

RMBTeam

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

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