Good and quick process selecting and ordering the ring online. Almost no communication or update regarding the ring or building process after, be aware of this is you are the nervous type. Other than... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After 23 years, bought my wife this diamond ring as a surprise and she absolutely loves it ! The color and size is perfect. The pricing is good, the choices are an excellent representation of the co... Se mere
Amazing sample & stone selection! We designed a marvelous ring with an emerald-cut center; side stones; and four-prong setting. Our results are magnificent and captivating—with impressive and endur... Se mere
They communicated with me thru the whole ordeal and also sent me pictures of the weight of the earrings to make sure i was getting what i paid for ( carat wise ) and also to show me it was housed in a... Se mere
Virksomhedsoplysninger
- Guldsmed
- også i
- Smykkeforretning
Kontaktoplysninger
579 5th Ave, 5th FL, 10017, New York, USA
- 888-863-7990
- support@renaissancejewel.com
- renaissancejewel.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My ring is beautiful
My ring is beautiful! Excellent customer service and they answered my questions completely and timely. Beautiful design and quality. I’m glad I designed my ring with Renaissance.
I’m absolutely in love with the ring I…
I’m absolutely in love with the ring I got my fiancé. It’s even more beautiful in person, and the details are stunning. The sparkle, design, and overall quality make it feel so special. It’s everything I wanted and more, and I couldn’t be happier with my purchase. I would definitely recommend it to anyone looking for a beautiful, timeless ring!
Everything went well just took a little…
Everything went well just took a little longer than expected.
2 carat diamond with sapphires
The wait was the hardest part but the reward was my beautiful ring. Quality and price was amazing. I'm totally in love with it. Thank you.
Engagement ring and custom wedding band from Renaissance Jewel
We are so incredibly happy with the two rings we purchased from Renaissance Jewel!
The first ring was my engagement ring. After a horrible experience with a national chain jewler, my fiance found a very similar ring to what he was trying to buy for me on Renaissance Jewel's website. He loved the ability to customize every detail of the ring online, and the pricing was a fraction of what we were being quoted at the chain jewlery stores. After speaking to a sales consultant, he took a leap of faith and ordered it. Fast forward a few months, and after his perfect proposal, I had my dream engagement ring!
I knew I wanted my wedding band to sit perfectly flush with my engagement ring. Since my ring is a twisted band, I couldn't go with just any design. I reached out to the customer service team at Renaissance Jewel, and Steve and Susan were incredibly helpful with offering some designs that they already had in stock, as well as some alternative options. However, none of them were quite what I had in mind, so I eventually was connected with Ben, the amazing employee that assisted me in custom designing a wedding band. He listened to every detail and concern that I had, to ensure that the ring his team designed would be perfect. After a couple of days, the design team was able to send me a CAD drawing of the ring, which was exactly as I described. I just received my custom designed wedding band, and it is exactly what I had envisioned!
I am so happy with the rings and the service that we received from Renaissance Jewel and would 100% recommend them to anyone else!
Diamond earrings are amazing!
I bought a 1ct pair of marquise diamond stud earrings for my fiance to wear on our wedding day and she absolutely loved them! They are gorgeous and great quality. Shopping online was easy, shipping was fast, and they have live customer service agents to speak with over the phone to answer any questions. Would highly recommend purchasing from here!
Thank you so much
Thank you so much. My new ring is gorgeous I am very pleased. Great customer service.
Not Cool, RJ
I want to be completely transparent in this review so future buyers know exactly what to expect.
To start on a positive note: I love my ring. It is beautiful, well-crafted, and sparkles like crazy. But so much of that love comes from the care, thought, and effort my partner put into customizing it for me.
However, I feel compelled to share our experience with Renaissance Jewel because their design scaling practices and marketing are misleading.
1. The Band Scaling Issue & Loss of Metal
I am not easy on my hands, so I specifically did not want a thin or delicate setting. We deliberately chose this wide, substantial bezel-set band because I wanted something durable with plenty of surrounding metal for protection. Online, the setting features a thick, bold band.
When my partner questioned why the finished ring looked so much thinner than the website photos, customer service dismissed it as a "fashion image" and confirmed via chat that the site render features a 2ct center stone. Additionally he was sent CAD images and questioned the thinning with the team but was told..." Your just gonna have to see it in person and if you dont like it you can return it and buy a bigger stone"...
The side-by-side comparison makes the loss of metal obvious:
In their 2ct stock render, the center diamond sits neatly inside the thick, substantial borders of the band.
On my actual ring with a 1ct stone, the design team narrowed the entire band down so drastically that the 1ct diamond actually spills over the top and bottom edges of the band.
If you pay a fixed price for a setting, you should receive the full width and metal volume of the design—regardless of whether you choose a 1ct or 2ct stone. Thinning out the band to match a smaller stone without clearly stating the millimeter changes feels like taking away gold that was already paid for. To be transparent, the company should list exact millimeter widths and center stone carat weights on their product listings.
2. Inflated "Sales" & Pricing
Additionally, the "50% off site-wide" promotion feels like a total farce. Listing a 10k gold channel-set band setting at over $3,200 just to "discount" it down to $1,649 creates a false sense of urgency. It’s an inflated markup strategy and a dishonest business practice in my opinion.
Final Thoughts:
I cherish my ring because of what it represents and how much my partner put into it. But Renaissance Jewel needs to be much more transparent about how drastically they shrink band proportions based on stone size. Buyers should know that the thick, bold band you see online may turn into a narrow band in your final piece.
Update#1..
I sent RJ my order number. They said they will review the conversations between myself and their production team.

Besvarelse fra Renaissancejewel
Completely satisfied
Completely satisfied! The communication from the start till the end was great. I was updated with every step of the process. It was delivered on time as promised and the ring is beautiful and very classy!
Quality Craftsmanship
had a wonderful experience creating my unique piece of jewelry ! The craftsmanship of the artists, the courteousness of the staff to keep me informed every step of the way through the process! The end result was more than I envisioned. Thank you for creating a unique piece that will hold symbolism and heartfelt love for years to come! I will definitely use them again for my future uniquely created gifts! Penelope V.
Great value
Great value
Outstanding selection
Everything arrived as described
She loved it
I purchased an engagement ring and 2…
I purchased an engagement ring and 2 surrounding weddings rings from them. The products came expeditiously and flawless. We even requested special instructions for the wedding this that they had no problem fulfilling. I recommend them to anyone looking for jewelry, especially if it's a special piece.
Great service and the quality of ring…
Great service and the quality of ring was impeccable, not mention stunning. The glimmer makes you wonder why anyone would buy a real blood diamond.
Service and experience was great
Service and experience was great. Purchase was easy and value is awesome.
Absolutely great experience with…
Absolutely great experience with Renaissance Jewel! The customer service was excellent, and they made the whole process easy and enjoyable. They were friendly, helpful, and made sure everything went smoothly. I’m very happy with my experience and would definitely recommend them to anyone looking for quality jewelry and great service!
A1 Communication!
The communication throughout the ring making process was fantastic. I enjoyed the cad files and the various photos of the ring throughout the development. I have not had the ring long but it is beautiful.
I was a bit nervous about purchasing a…
I was a bit nervous about purchasing a necklace online but the rep I worked with gave me all the answers I needed and made the process easy. Very happy I did it. The quality, cut and color of the stones was great and it coming with a certificate guaranteeing it made the option to purchase easy.
I ordered earrings and necklace for my…
I ordered earrings and necklace for my wedding, it arrived on time. It was more beautiful than expected. Got lots of compliments! They were wonderful to work with!
Customer service is great got back to…
Customer service is great got back to me asap and fix the problem. Great jewelry as well thank you so much
I love my new ring
I love my ring! I purchased an 18k setting for my original engagement diamond. Wonderful quality and workmanships.
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