I authorised R10 for 10 credits on the remove-bg.net website. The next day, I was also debited R585 for a subscription that I did not request or authorise. I have had to raise a dispute with my bank... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been using remove.bg for years to remove the background on screenshots and various images so I can turn them into Slack emojis (makes work a little more fun). Thank you for the free solution to t... Se mere
Virksomheden har svaret
Sou fotografo de produto, especializado em joias. O remove.bg é um software maravilhoso, colocou minha empresa em outro patamar na questão produtividade e qualidade. O atendimento é igualmente excelen... Se mere
Virksomheden har svaret
Scrivono gratuita ma non dicono che è a bassa risoluzione, da 1,7MB passa a 303KB. Non do una stella perchè a chi serve per usare sul cellulare può bastare. Hi, writing FREE in the title and then an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Remove Image Background: 100% automatically – in 5 seconds – with a single click – for free. How long does it take to manually cut out an image? Depending on the complexity, perhaps a minute? Or five, or twenty? Even more? With remove.bg you'll be done in 5 seconds. The process is completely automatic and fine-tuning is a breeze. Whether you're editing product photos or portrait shots, our high-quality background remover handles the challenging edges, like hair and other tricky conditions, exceptionally well. remove.bg also integrates with Photoshop so you can use our AI to fine-tune and speed-up your workflow.
Kontaktoplysninger
Ungargasse 37/BT1, 3.3, 1030, Vienna, Østrig
- remove.bg
2,8
Middel
198 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 84 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra remove.bg
Hi Wendy! We're sorry to hear that you feel this way. Could you please elaborate on what you experienced? We will be happy to help solve any queries you may have!
Image captcha defaillante
Aucune image du code capchat le correspond au mode initial parmis les 9 images proposées donc impossible de prouver que c'est un humain qui utlise l'ordinateur.
13. juni 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi! Thanks for your feedback, and we're sorry you had trouble with the CAPTCHA! We know how frustrating that can be, especially when the images don’t seem to match. The CAPTCHA is managed by a third-party provider to help protect our site, but it clearly didn’t work well in your case. If you're still having issues, feel free to reach out to our support team at support@remove.bg; we’d be happy to help.
La qualité n'est pas bonne du tout
La qualité n'est pas bonne du tout, j'ai payé des crédits pour rien, si vous faites l'aperçu vous avez en fait la qualité qu'il y aura si vous payez, donc fuyez
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi! Thanks for taking the time to leave a review, and we’re sorry to hear you’re disappointed.
Just to clarify: the preview you see before downloading is intentionally lower in quality to give a quick preview. When you use credits, you receive the full-resolution image (up to 50 megapixels) with high-quality background removal. If you didn’t receive the quality you expected, even after using credits, please contact our support team at support@remove.bg; we’d be happy to take a look and help make it right. We appreciate your feedback and are here to help if anything was unclear.
Only 5 * to warn everyone this is a…
Only 5 * to warn everyone this is a scam!!
Pay £1 to download your image with background. 7 days later they are taking £40 a month out of your account even though you have agreed to nothing. No confirmation emails regarding the subscription. Absolute con artists and fraudsters! Don’t use this website!
1. maj 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Kristina! There seems to be a mistake, as you are referring to another website, remove-background.com, and not remove.bg. We are not affiliated with them and don't offer trials or any plans or packs for the price you mentioned. Please reach out to remove-background.com's support team for further assistance.
I have used the removebg service for so…
I have used the removebg service for so many times. It's glad to see they are returning more and more reliable results. It's totally worth the credits you are paying for. One time I booked a yearly subscription by mistake, and they are so kind to help me cancel it. Highly recommended.
5. maj 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Chuan! Thank you so much for your wonderful review! We're so happy to hear that you've had consistently reliable results with remove.bg and that our team could assist you with your subscription issue. Your recommendation means a lot to us! :)
Josh from the removebg customer service…
Josh from the removebg customer service team dealt with my somewhat unusual enquiry with speed, efficiency and understanding at a level that i wasn't expecting, a pleasant surprise.
25. april 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Sarah! Thank you for your lovely feedback! We're so glad Josh could help you quickly and effectively. We'll make sure he sees your kind words! :)
Thank you guys!
Don't know about all the bad reviews mentioning their paywall. Been using the service for a long time and hats of to the creators for providing such a premium service in such a user-friendly way.
24. april 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Finn! Thank you for the kind words and support! We're so glad to hear you've had a great experience and appreciate you being with us. :)
Opportunity
Just knowing, that there are kind enough people out there, that offer a premium and top quality service for free, that provides a chance to change one's life and future outcomes positively, Nobel deserving. I love this site, my heart beats with your frequency, and I am so thankful for your generosity! Will be paying for services as my small business grows. 👍🏽🫵🏽🤜🏽🤛🏽
17. marts 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi D! Thank you so much for your kind words! We’re beyond grateful to know that our service has made a positive impact on you. Your support means the world to us, and we’re excited to be a part of your journey as your business grows. Wishing you all the best! 😊
unübersichtlich und ungewollt Abo abgeschlossen
Steht überall erst, dass es "free" ist.. dann für das Bild was ich gebraucht habe 1 Euro gezahlt - ist ja ok.... aber paar Tage später werden fast 40 Euro abgebucht, weil ich anscheinend ein Abo aktiviert hab.
So etwas ist mir echt das erste Mal passiert. Finde es sehr unprofessionell und unübersichtlich, da ich definitiv kein Abo abschließen wollte und das auch nirgends deutlich ersichtlich war.
4. april 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Elisa! Thank you for your feedback, and we're really sorry to hear about your experience. From what you’ve described, it sounds like there may have been a misunderstanding or possibly even a mix-up with a different service provider, as we do not offer any kind of “1 credit purchase” that automatically turns into a subscription. Our system doesn't allow for a single credit to convert into a plan on its own, and all subscriptions must be actively selected and confirmed by the user.
We’ve seen a few similar cases recently where customers accidentally confused our platform with another one offering a similar service but operating on a completely different website and pricing model.
To make sure we can help you properly and clarify whether this was actually our service or another provider, we would really appreciate it if you could reach out to our support team directly at support@remove.bg. We’re happy to take a closer look and make sure everything is clear and transparent.
C'était mieux avant
Absolument décevant. Les résultats sont nickels et jusque-là c'était facilement un 5/5 mais depuis peu vous réduisez la qualité des images pendant le process et vous nous faites payer pour obtenir la qualité originale. À la place vous pourriez juste upscale l'image et facturer ça. Nous rendre une image dans la qualité d'origine c'est le minimum.
9. april 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Ryve! Thank you for your feedback! We haven’t changed the available resolutions; free downloads are still 0.25 MP, and the paid option goes up to 50 MP. That said, we truly appreciate your thoughts on image quality and will keep your suggestion in mind. If you ever have any questions, feel free to reach out to our support team at support@remove.bg.
SAV pas sérieux
Tout allait très bien depuis juillet, j'ai payé pour un an...
Depuis février, ç ne fonctionne plus.
Personne ne réponds aux mails.
ALLO ALLO?
1. marts 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Olivier! We’re sorry to hear about your experience. It looks like your query was initially sent to our Enterprise Solution team, who then forwarded it to our support team. As soon as we received it, we responded on February 27, but we haven’t heard back from you since. If you’re still experiencing issues, please reply to our email or reach out to support@remove.bg directly—we’d love to help you resolve any issues you experienced. We are looking forward to hearing from you.
Estafestafadoresadores te ofrecen una cosa y luego…
Estafadores te ofrecen una cosa y luego es otra mucho cuidado
8. juli 2024
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Francisco! We’re sorry to hear about your experience. We strive to be transparent in all our offerings and would love to understand more about your concerns. We’ve also been receiving reports from customers confusing us with another company, so we’d like to clarify and ensure we address the right issue. Please reach out to us at support@remove.bg so we can assist you further.
Je wordt genaait
10. marts 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Willem! We’re sorry to hear about your experience. Could you please elaborate on what happened? We're happy to help; just reach out to us at support@remove.bg. Please note that we’ve been receiving numerous queries from customers of another company, and we want to ensure we address your issues with remove.bg.
Unbelievable
Unbelievable and sad at the same time. Until yesterday it was a tool that I liked and used often. Now I see that there was an "update" through which remove.bg has now jumped on the monetization bandwagon. The quality that is offered for free is abysmal; the images are so distorted that they are unusable. It is so absolutely unnecessary to charge money for the service of removing the background of images. In the long run, this will not be worthwhile for the company behind remove.bg. This company should be deeply ashamed of its greed for money.
21. februar 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Hardi! We’re sorry to hear that you’re unhappy with your recent experience. We always strive to provide great service, and we haven’t made any recent changes to the quality of the free version. Could you share more details about the differences you’ve noticed? We’d love to understand your concerns better and see if there’s anything we can clarify or improve. Please feel free to reach out to us at support@remove.bg—we’d be happy to assist! Looking forward to hearing from you.
Dishonest company do not buy anything from them
Dishonest company with their subscription like another review said. They are refusing to respond to my complaints. They are refusing to refund my £16 as I haven’t even used any credits since buying it. I keep chasing up for my money every day and they are only trying refund me half of the money. Whatever you do, do not subscribe to their subscription they are scammers.
10. februar 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi! We do not offer any plan or subscription at this price, so it’s likely you are referring to another merchant and not remove.bg. If you believe this is a mistake, please contact our support team, who is always available with your order details, so we can assist you at support@remove.bg.
False Marketing
Predetory tacticks lure you into false "free hd image" signup by giving your personal details but you shall need to buy credits to download that image.
29. januar 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Amith! This is incorrect. Remove.bg is free to use, and every free account receives 1 free credit—nowhere do we require you to buy credits. Purchasing credits is completely optional for those who want high-resolution images.
Additionally, we do not collect any personal details or force anyone to sign up. If you encountered a site claiming otherwise, it may have been fraudulent. Please ensure you’re using our official website (https://www.remove.bg/) and contact our support team at support@remove.bg if you need assistance.
Please BEWARE before buying!
Please BEWARE before buying!
Subscription credits are valid with an active subscription only. If you cancel you will be able to use them until your next billing date, later they will be invalidated.
That is absolutely UNFAIR. I've payed 39€ to get 200 credits and I had to cancel my subscription as I wasn't using all of them and the credits left are no longer on my account anymore!!! 39€ wasted!!!
28. januar 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Richard! We’re sorry you feel this way, but like all subscriptions, our subscription credits remain valid only while the subscription is active—this is clearly stated before purchase. If you preferred credits that never expire, we offer pay-as-you-go options, but they come at a different price. For any further clarification, feel free to contact our support team at support@remove.bg.
C’est une réelle arnaque
C’est une réelle arnaque ! Faites attention car ils prélèvent les 39 euros et il n’y a pas de rétractation ! Très délicat quand on est pas fortuné. Aucun signe d’humanité dans leurs réponses. Je suis vraiment trop déçu de ce type de service. Ça ne devrait pas exister…
17. januar 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Samuel! We’re sorry to hear about your experience. It seems there may be confusion, as we do not charge €39 without clear terms which you can see here: https://www.remove.bg/pricing. If you believe this was a fraudulent website, or if there is any confusion regarding our pricing, please contact our official support at support@remove.bg, and we’ll be happy to assist you.
THE BEST for removing backgrounds and…
THE BEST for removing backgrounds and even erasing parts of images too. The quality is amazing and bar none, I’ve been using it for app icons mainly but would definitely use it for other things.
13. januar 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi there! Thank you for the great review! :) We're glad remove.bg has been your go-to for background removal and image editing. It’s awesome that it’s helping with your app icons, and we can’t wait to see what else you create! Thanks for your support!
quick answer form them
quick answer form them, help was awesome and very helpful
30. december 2024
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Francoise! Thank you for your kind words! We're thrilled to hear you had a quick and helpful experience with our team. :) If you need anything else, we're always here to help!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.