I authorised R10 for 10 credits on the remove-bg.net website. The next day, I was also debited R585 for a subscription that I did not request or authorise. I have had to raise a dispute with my bank... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been using remove.bg for years to remove the background on screenshots and various images so I can turn them into Slack emojis (makes work a little more fun). Thank you for the free solution to t... Se mere
Virksomheden har svaret
Sou fotografo de produto, especializado em joias. O remove.bg é um software maravilhoso, colocou minha empresa em outro patamar na questão produtividade e qualidade. O atendimento é igualmente excelen... Se mere
Virksomheden har svaret
Scrivono gratuita ma non dicono che è a bassa risoluzione, da 1,7MB passa a 303KB. Non do una stella perchè a chi serve per usare sul cellulare può bastare. Hi, writing FREE in the title and then an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Remove Image Background: 100% automatically – in 5 seconds – with a single click – for free. How long does it take to manually cut out an image? Depending on the complexity, perhaps a minute? Or five, or twenty? Even more? With remove.bg you'll be done in 5 seconds. The process is completely automatic and fine-tuning is a breeze. Whether you're editing product photos or portrait shots, our high-quality background remover handles the challenging edges, like hair and other tricky conditions, exceptionally well. remove.bg also integrates with Photoshop so you can use our AI to fine-tune and speed-up your workflow.
Kontaktoplysninger
Ungargasse 37/BT1, 3.3, 1030, Vienna, Østrig
- remove.bg
2,8
Middel
198 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 84 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
je découvre que l'on m'a prélevé 49,90…
je découvre que l'on m'a prélevé 49,90 euros sans que je sache de quoi il s'agit. Je suis juste allé détourer une photo !!! cela fait cher la photo.
J'ai juste la crainte d'être encore prélevé sans que je puisse rien maîtriser.
... le 26 novembre : merci de m'avoir répondu, vous me dites que cela ne vient pas de votre organisme, je vais contacter ma banque pour vérifier d'où vient ce prélèvement qui porte votre nom. Bien cordialement
... le 28 novembre : oui désolée il s'agit d'une erreur de destinataire, l'entreprise qui m'a prélevé et qui applique des pratiques commerciales contestables est allremove.bg
9. oktober 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
We're sorry to hear about this charge, but this does not sound like remove.bg.
remove.bg does not charge €49.90 for any of our services. This pricing does not exist in our system, and we do not operate this way.
It sounds like you may have used a different service, but your review was left on remove.bg's page.
You'll want to check your bank statement to identify the actual merchant, then contact them to resolve your billing issue and direct your feedback to the correct company.
700 credits de detourage PERDU
Le détourage est parfait, aucun problème de ce côté. Mais attention : j’ai acheté près de 700 crédits et en me désabonnant, j’ai perdu tous mes crédits restants. C’est une arnaque pure et simple, totalement inacceptable et parfaitement malhonnête envers les utilisateurs.
1. november 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi there, we’re really glad to hear that you were happy with the quality of the cutouts.
Regarding the credits: we offer two different options — subscriptions and Pay-as-you-go credits, which never expire. In this case, you chose a subscription plan, and as stated in the plan details, subscription credits only remain available while the subscription is active. When the subscription is cancelled, any unused subscription credits expire automatically.
We understand it can be disappointing if this wasn’t what you expected, but the system worked as designed and no credits were taken outside the subscription rules. If you have any questions or need help choosing the best option for your needs in the future, we’re always here to help.
Thank you for sharing your feedback.
Remove BG makes it so easy
Remove BG makes it so easy! I love that they have a free version, which I originally started using, and then different pay as you go options, which I moved over to as my Graphic Design skills and needs increased. I mostly use Remove BG for creating yearbook designs for our school's yearbook. Plus the customer service has been very helpful when I have a question!
12. november 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Thank you so much for sharing your experience! We're thrilled to hear that remove.bg has been helpful for your yearbook designs - that sounds like such a meaningful project for your school community.
We really appreciate you taking the time to mention our customer service team as well. Knowing we've been able to help when you've had questions means a lot to us.
Thank you for being part of the remove.bg community, and best of luck with your yearbook designs!
Highly Recomended
Remove.bg is a very useful resource for photographers and well worth the cost of upgrading to a paid version. What makes Remove.bg even better is the great customer service that provides quick and effective responses.
4. november 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Thank you so much for taking the time to share your experience! We're thrilled to hear that Remove.bg has become a valuable tool in your photography workflow and that you're finding the paid version worthwhile.
Your kind words about our customer service team mean the world to us – we'll be sure to pass along your feedback to them!
A very simple and effective tool.
26. oktober 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi! We’re so glad to hear you found remove.bg simple and effective — that’s exactly what we aim for! Thanks for taking the time to share your feedback!
ARNAQUE TOTALE
Ne faites pas confiance à ce site. A FUIR TOTALEMENT. C'est une ARNAQUE. Le site vous propose de supprimer le fond d'une photo pour à peine 1€, sauf qu'avant de vous donner le rendu vous êtes obligés de leur mettre un avis sur Trustpilot, d'où les nombreux bons avis présents qui n'ont pas encore eu de déconvenues. Puis, quelques semaines passent et vous êtes prélevés de 40€ soit disant parce que vous avez souscrit un abonnement. Sauf que vous ne l'avez jamais fait et évidemment vous ne serez jamais remboursés de ce montant-là, car votre banque se refusera d'y faire opposition. C'est une HONTE totale. Je vous incite à signaler cette fraude autant que vous êtes sur les sites d'État dédiés.
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi there,
We're concerned about your experience, but this doesn't match our service. remove.bg offers free use without login, plus transparent paid plans - but we don't offer €1 plans that convert to €40 subscriptions, nor do we require Trustpilot reviews for downloads.
This sounds like a fraudulent third-party site. Please contact our support team at team@remove.bg with your transaction details so we can investigate and help resolve this.
Paid and paywall
20. oktober 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi there, could you tell us a bit more about what happened or what you meant by that? We’d love to take a closer look. Please reach out to us at team@remove.bg so we can help!
Pratico, veloce e gratuito
Servizio di rimozione dello sfondo pratico e veloce. Ho sempre usato la versione web, gratuita. I risultati sono sempre soddisfacenti per una rimozione veloce, poche volte il risultato non è stato all'altezza.
6. oktober 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi there,
Thanks so much for your feedback! We’re glad to hear you’ve been enjoying how quick and easy it is to remove backgrounds with our tool. 😊
We appreciate your honesty about the occasional results not being quite perfect — we’re always working to improve our AI for even more accurate and consistent removals. If you ever run into a tricky image again, feel free to reach out and share it with us — we’d be happy to take a look!
Thanks for using remove.bg!
Dopo aver pagato 0.60 centesimi…
Dopo aver pagato 0.60 centesimi volontariamente per la rimozione di uno sfondo, mi hanno accreditato un costo di 50€ senza alcuna autorizzazione. Tra l'altro non è così immediato annullare l'abbonamento.
13. oktober 2025
Uopfordret anmeldelse
Vorsicht kostenpflichtige Abofalle
App funktioniert nicht. Der Hintergrund vom Foto ließ sich entfernen, aber das Foto nicht aus der App herunterladen. Bereits beim Herunterladen der App habe ich ohne mein Wissen ein Abo abgeschlossen. Wenige Tage später wurden mir knapp 40 Euro abgebucht. Hierzu gab es keinerlei Hinweise beim Herunterladen und beim Benutzen der App. Das habe ich noch nie erlebt. Anbieter sitzt in Estland.
Nun werde ich von Trustpilot aufgefordert, eine weitere Begründung abzugeben mit meiner E-Mail-Adresse und Telefonnummer. Auch das habe ich noch nicht erlebt.
6. oktober 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi! We do not offer plans or subscriptions at the price you mentioned, and we do not have plans that start with a lower-priced trial and then automatically charge a higher rate. You might be referring to another merchant and not remove.bg with these charges, which is why we wanted to ask for more information. If you believe this is a mistake, please contact our support team, who are always available with your order details at support@remove.bg!
Besvarelse fra remove.bg
Hi, thank you so much for your review! We're thrilled to hear you enjoy using remove.bg :)
Excellent Customer Support and Easy-to-Use Service
I have been using remove.bg for my creative projects, and the results are always fast and high-quality. The platform makes background removal incredibly simple, which saves me a lot of time in my work.
Most importantly, their customer support is outstanding. I made a mistake with my subscription plan, and they were very understanding and quick to resolve the issue, even refunding the difference. This shows they truly care about their customers.
I highly recommend remove.bg for anyone who needs a reliable and professional background removal tool.
6. oktober 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Thanks so much for sharing this! We’re thrilled to hear remove.bg has been fast, high-quality, and a real time-saver for your creative projects. 💙
We’re especially glad our support team could quickly sort out the subscription mix-up — caring for our customers is a big priority for us.
If you ever need a hand or have ideas to make remove.bg even better, we’re here and happy to help. Thanks again!
Great customer support / review
They made some big updates to the site, removing the ability to copy images but when i contacted them they reverted the change in under a week. Really great platform that I've been using for free for years.
10. september 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Ronin! Thank you so much for the kind words; we're really glad we could help and happy to hear you've been enjoying the platform for so long! :)
The company was very responsive to my…
The company was very responsive to my request. Yet, they were flexible to deal with!
2. september 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi there! Thank you so much for your kind words and for taking the time to leave us a review; it really means a lot! :) We’re thrilled to hear you’re enjoying remove.bg and that it’s helping with your work!
Besvarelse fra remove.bg
Hi Gregorio! We're sorry to hear that you are unhappy with remove.bg! Please remember that remove.bg is entirely free to use as well; you don't have to pay anything. The free version allows you to download images that are up to 0.25 megapixels. We offer an option to download High-Resolution images if you purchase credits, but they are entirely optional. If you have any questions, please feel free to reach out to support@remove.bg!
Remove.bg Hintergrundbearbeitung schnell und einfach
Seit einem Jahr nutze ich das Programm und wollte es eigentlich nicht weiterführen. Habe andere Programme recherchiert und ausprobiert. Aber es ist von der Handhabung relativ einfach und macht in der Bezahlfunktion sehr gute Arbeit. Die Bearbeitung geht schnell, die Qualität der ausgeschnittenen Bilder spricht für sich. Ich kann alles sehr gut für meine privaten Fotobücher verwenden.
Aber auch die Unterstützung durch die Hotline (Mail) ist sehr gut. Es wird schnell geantwortet und die Mitarbeiter/-innen haben auch einen Namen. Das ist Klasse. Schwierig ist für mich, dass ich kein englisch kann und auf Übersetzungsprogramme zurückgreifen muss, was einen höheren Aufwand für mich bedeutet. Deshalb habe ich nur 4 Sterne gewählt, obwohl die Qualität der Hintergrundbearbeitung schon 5 Sterne verdient.
Auch die Fairness ist als sehr gut zu bewerten. Gestern hatte ich Probleme mit dem Remove-Server und bekam zuviel Credits abgezogen, da ich das Foto mehrfach bearbeiten musste. Das wurde mir aber wieder gut geschrieben.
7. august 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hallo! vielen Dank für Ihr tolles Feedback, wir freuen uns sehr, dass remove.bg so gut für Ihre Fotobücher funktioniert und Sie mit unserem Support zufrieden sind! :) Und machen Sie sich keine Sorgen wegen der Sprache, Sie können uns gern in Ihrer bevorzugten Sprache schreiben. Wir verwenden selbst regelmäßig Übersetzungstools und helfen Ihnen natürlich gern weiter. Vielen Dank nochmals für Ihr Vertrauen!
It's great quality, extortionate subscription
It's great quality, but I have to give one star just because of the fact that if I cancel my subscription, I lose the 240 credits I've already paid for.
4. august 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Stephen! Thanks for your feedback; we’re happy to hear you liked the quality! Just to clarify: with subscription plans, credits are tied to the active subscription. If the subscription is canceled, access to those remaining credits ends, similar to how most subscription-based services work. We understand this can be frustrating, and we’ll keep your feedback in mind as we continue to improve the experience.
Finger weg
Finger weg, Betrug, warte immer noch Retoureschein 😔
Die Ware ist aus China und ist sehr schlechtes Qualität.
26. juli 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Vesna! Thanks for your feedback, but we believe this review might be meant for a different company. remove.bg is a digital tool for removing image backgrounds and doesn’t sell or ship any physical products.
If you need help figuring out which company it was, feel free to get in touch at support@remove.bg, we’re happy to assist!
THE best bacground remover EVER!
Everyone and anyone who makes graphical images you will find the Holy Grail of background removal with remove.bg. It is awesome. You need nothing else.
29. juli 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi Michael! Thank you so much for the amazing review! :) Calling us the Holy Grail of background removal really made our day! We're happy remove.bg is helping with your creative work. Thanks again for the kind words and for being part of our community!
Swift customer service from Viktoria
Swift customer service from Viktoria. No back & forth - dealt with the requests effeciently. Back to removing backgrounds!
9. juli 2025
Uopfordret anmeldelse
Besvarelse fra remove.bg
Hi there! Thanks so much for your wonderful feedback. We’re delighted to hear that Viktoria could assist you swiftly and smoothly. We’ll be sure to share your kind words with her! 😊
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.