Thank you Anish for resolving technical difficulties on my account. Great service, it was resolved immediately. Could not ask for me. I am so happy. Thank you again. Love Remitbee.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fantastic Service. Remitbee is the best. The app is user-friendly, offers good exchange rates, and transfers usually take 30 minutes to 1 hour. Delays are often due to the destination bank. Their c... Se mere
Virksomheden har svaret
Avoid at all costs—10 days of stalling and complete incompetence I have had an absolute nightmare experience attempting a $3,000 withdrawal with Remitbee. It has been 10 days since the initial... Se mere
Virksomheden har svaret
Really satisfied with their customer service team , Mr, Kenneth assisted me with my issues , he was excellent at his work . Even though initial wait time was longer but once he gets connected the serv... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
RemitBee is a worldwide money transfer and mobile money company specialized in online money transfer. Its a convenient and user friendly service in which customers can send money online using their web browsers, tablets and mobile phones. Remitbee's goal is to end the ridiculous high cost of sending money overseas by cutting out the middleman or money transfer “agents” and sending money straight from customers to bank accounts and cash accounts worldwide. Remitbee is currently serving customers in Canada. We currently send money to 80+ countries and more to come over the next few months.
Kontaktoplysninger
2 Robert Speck Pkwy #620, Mississauga, ON , L4Z 1H8, Mississauga, Canada
- +1 (647) 689-2323
- customercare@remitbee.com
- remitbee.com
4,4
Fremragende
576 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thanks for the help RANJITH
Thanks for the help RANJITH. You were so helpful and quick.
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Remitbee
Thank you so much for your kind words, Hrmeet gill! We’re glad to hear that Ranjith was helpful and quick in assisting you. At RemitBee, we always strive to provide prompt and reliable support. We truly appreciate your feedback!
The customer service is very fast and…
The customer service is very fast and Anish helped me with my issues and got my transfer processed.
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Remitbee
Thank you for your feedback, Deepak! We’re happy to hear that our customer service was quick and that Anish was able to help resolve your issue and get your transfer processed smoothly. We truly appreciate your trust in RemitBee!
Kenneth assisted me with great positive…
Kenneth assisted me with great positive energy. Thanks
31. januar 2026
Uopfordret anmeldelse
Besvarelse fra Remitbee
Thank you so much for your kind words, Anfas Jaleel! We’re glad to hear that Kenneth assisted you with such positive energy. We truly appreciate your feedback and your trust in RemitBee!
Timely service
Anish reached out to me at the right time during my transaction and Ranjith assited him making my transaction process very smooth!
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Remitbee
Thank you so much for your kind words, Rahul Murali Murugan! We’re thrilled to hear that Anish and Ranjith were able to assist you at the right time and make your transaction process smooth. At RemitBee, we’re committed to providing efficient and helpful support, and we truly appreciate your feedback.
Kenneth helped me with the ID issue
Kenneth helped me with the ID issue. He was professional and experienced. Thanks for the help.
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Remitbee
Thank you for your kind feedback, Rahul Sidhar! We’re delighted to hear that Kenneth was able to assist you with the ID issue in a professional and efficient manner. We truly appreciate your trust in RemitBee, and we’ll be sure to share your appreciation with him it will definitely make his day!
Representative Ranjith was so helpful…
Representative Ranjith was so helpful during the chat and help me out with my verification process. Thankyou so much for the help.
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra Remitbee
Thank you for your kind words, Arvind Rawat! We’re so glad to hear that Ranjith was helpful and assisted you with the verification process. His support truly reflects the service we strive to provide at RemitBee. We’ll be sure to share your appreciation with him it will make his day!
RANJITH Is very polite and patience to…
RANJITH Is very polite and patience to explain about the process and helped me to change the mobile number. Thank you !
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra Remitbee
Thank you so much for your kind feedback, Prudhvi! We’re delighted to hear that Ranjith was polite and patient in explaining the process and helping you update your mobile number. Providing clear and supportive service is always our goal. We truly appreciate your trust in RemitBee!
Besvarelse fra Remitbee
Thank you so much for your kind words, Rahul Taya! We’re glad to hear that Sathya made a positive difference in your experience. We truly appreciate your feedback and your trust in RemitBee!
Best Rates and transactions completed…
Best Rates and transactions completed on time.
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Remitbee
Thank you for your great feedback, Wac Ks! We’re happy to hear that you’re enjoying our competitive rates and timely transactions. Providing fast, reliable transfers with great value is exactly what we aim for at RemitBee. We truly appreciate your support!
They verify your identity
They verify your identity. That's a good thing.
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra Remitbee
Thank you for your feedback, Vincent P! We’re glad you appreciate our identity verification process. It’s an important step to keep your transfers safe and secure, and to protect both senders and recipients. Your trust means a lot to us! Thanks for choosing RemitBee
Anish is great person
Anish is great person, help me out my queries and very friendly. Thank you for your great customer service
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra Remitbee
Thank you so much for your kind words, VADAMALAI/BHUVANESWARI! We’re glad to hear that Anish was friendly and helpful in answering your queries. Providing great customer service is always our goal, and your feedback truly means a lot to us. We appreciate your support and trust in RemitBee!
The customer service is excellent
The customer service is excellent
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra Remitbee
Thank you so much for your kind words, jayashri srinivasan! We’re delighted to hear that you found our customer service excellent. Providing fast, friendly, and reliable support is always our top priority. We truly appreciate your feedback and your trust in RemitBee!
I got scammed in july 2024
I got scammed in july 2024 , I asked for help to remitbee to help me to get my funds back but they just backout by saying it's not their responsibility they can't do anything . I asked for help from my bank (scotia)by exp-laining them the situation they said to wait 1 month while they investigate I waited for a month and after that bank refund my money i didnot know what they did but happy atleast they help me and today Nov 2024 , am sending money to my parents in india and remitbee put my transaction on hold by stating (I breach the contract by telling bank to chargeback remitbee about that fraud amount and now I need to pay them for that amount after that they will release my funds) What the hell , you guys did not helped me , I marked those transactions fraud and inform my bank they did their process .How can you ask money from me. You guys are fraud . Don't send money through remibee they will not help their customers but will harass them like thwy did with me right now.
I want to share after story as well, remitbee fraudulently hold my funds and gave option to deduct their share only then they can release the balance amount. I left with no options because they hold my whole amount.
Recently same happened with *Remitly* but in good terms. As my other transaction was from remitly . I came accross the same scenario. I put my funds in remitly account; they hold it; and informed my bank charge them back. However, officer told me that they were not gonna process my transaction but they have no right to hold ut as well. So they reflect funds back to my account. This is authenticity and professionalism. Not like remitbee frauds.
20. september 2025
Uopfordret anmeldelse
Besvarelse fra Remitbee
Hello Nikita Rajput,
We understand your frustration, and we truly appreciate your feedback. As your transfer involves sensitive matters, we are unable to address the details publicly. However, we encourage you to reach out to us directly via support so we can clarify the specific limitations and processes involved in our remittance services.
At RemitBee, security and transparency are our top priorities. To help protect you from potential fraud, we have published several helpful resources. You can find one such article here that provides valuable information on recognizing and avoiding scams: https://www.remitbee.com/blog/money-remittance-fraud-and-scams-2022.
The recall request was escalated, and a hold on the recipient account was requested. The matter was reported to our overseas partner, who has raised multiple follow-ups with NPCI. No response has been received from the beneficiary bank to date.
Recalls are not guaranteed and remain subject to the cooperation of the recipient bank and account holder. In accordance with RemitBee’s terms and conditions, users are responsible for maintaining account security, and RemitBee bears no liability for transactions related to fraud or scams.
Furthermore, you have initiated a chargeback with your bank notwithstanding that the transactions were completed successfully. This constitutes a breach of the contractual agreement between RemitBee and yourself. Your failure to fund and pay for the completed transactions has resulted in RemitBee being deprived of lawful payment for services that were acknowledged and accepted.
Thank you for understanding, and we look forward to assisting you further.
Nightmare Customer Service
It is a nightmare to get responses from customer service. A got a call to my cell phone from a customer service rep whose English I could not decipher. How can you have somebody on staff that cannot be understood. After sven emails I still do not have a response to my query about a transaction. Second time I use. The first time no problem, this time a very frustrating experience. I will never use again. Beware!!!
7. januar 2026
Uopfordret anmeldelse
Besvarelse fra Remitbee
Thank you for sharing your feedback, Frank Bravo. We understand how frustrating this situation must feel and want to help resolve it as quickly as possible. Unfortunately, we’re unable to locate your account or transaction with the name provided here. Please contact us at customercare@remitbee.com
using your registered email address or transaction details. You can also call us directly at 647-689-2323, and our team will promptly review the issue and assist you further. We’re always here to help and look forward to getting this clarified for you.
I have been using this service for more…
I have been using this service for more than 10 years; however, lately their service has been tardy. They’ve not kept up their time commitments. To add to it, the customer service outsourced to a foreign country is pathetic.
I run a charity, 80 children depend on this money on a scholarship scheme. The timing is crucial. Not even an apology from anyone.
DISAPPOINTED
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra Remitbee
Hello Lohini Ellis,
Thank you for sharing your feedback. We’re truly sorry for the frustration and disappointment this has caused, especially considering the meaningful work you do and how critical the timing of these funds is for the children who depend on them.
The delay occurred due to technical issues with our local partner in Sri Lanka, and we take full responsibility for this. We sincerely regret that our service and communication did not reflect the standards you’ve come to expect over the years.
Please rest assured that this is being treated with the utmost priority. One of our team members will personally reach out to you today to discuss the situation and ensure it’s addressed promptly. We deeply value your long-standing trust in RemitBee and appreciate your patience as we work to make this right.
I always checked reviews by Trustpilot before I make final decisions. .
I haven’t send any amount never I tried I attempt several times but worried when I read comment and reviews by trustpilot. . although they attract a customer the exchange rate.If I go to their website most gave 4 to 5 star. Trustpilot is a registered trade for reviews and most reviews for RemitBee is 1 star.Honestly I’m scared. Better I sent lower than $1.00 but in 4 to 6 minutes my family received the amount. Very high exchange but risk to try. Thanks to all reviews .
23. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Remitbee
Hello Sally A
Thank you for sharing your honest thoughts, we completely understand why some reviews might make you hesitate. RemitBee is a trusted and regulated money transfer service proudly serving many happy customers across Canada.
Most transfers are completed within minutes, with competitive exchange rates, no hidden fees, and bank-level security. We care deeply about your trust and always stay in close contact with our customers to make sure every transfer is smooth and stress-free.
Even in rare cases where an issue arises, our support team is here 24/7 to assist and resolve it quickly. We truly value your feedback and expect that you'll continue using our service, knowing that we are dedicated to keeping you a happy and satisfied customer.
Remitbee is a big scam
Remitbee is a big scam. Don’t be deceived by what others have posted here. They have employed incompetent customer service agents . I sent money to my home county to be used for medical treatment and they screwed me up . The money was actually meant for surgery and they needed a down payment before they begin. I called these guys several times and they keep telling me they have escalated the issue and still waiting to hear back from the service provider . It’s over 24 hours these guys keep saying the same thing . They have employed some lazy guys who can’t even speak English . They don’t be deceived . My money is still hanging in there . I have asked them to reverse the transaction and they keep telling me nonsense.
6. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Remitbee
Thank you for sharing your experience Sam, we deeply apologize for the inconvenience you’ve faced. We truly understand how important this situation is, especially when it comes to medical funds. The delay was due to connectivity issues with the recipient’s service provider, and we’ve been doing everything we can to resolve it as quickly as possible. We also noticed that you’ve initiated a new transaction, which has already been completed. Our team is dedicated to providing the best support possible, and we’re sorry if we fell short this time. We truly appreciate your patience and understanding as we continue to work to improve our services. If you need any further assistance, we’re here for you every step of the way.
This app is favoring some people but…
This app is favoring some people but not me, maybe because I'm not an Indian. I sent money for over 24hrs now not received. Their customer service is just telling me different intangible reasons for delaying processing my transactions. They will say it'll be processed in few minutes, after hours still not processed..just sick and tired of them..
I guess they are looking for way to cancel the transactions because they just reduced their rates.
Transaction IDs: 17591006727244
17590925377187
17590943938268
28. september 2025
Uopfordret anmeldelse
Besvarelse fra Remitbee
Thank you for sharing your experience, Okonkwo Stephen. We’re happy to confirm that transactions 17591006727244 and 17590925377187 have been successfully completed. The transaction 17590943938268 is currently pending as we await some documents required from your end to clear overseas compliance. We’ve already reached out via email for the necessary details and will proceed as soon as we receive them. For any further assistance, our customer support team is available 24/7 to help ensure your transfers are completed smoothly.
This platforms service is the worst…
This platforms service is the worst ever, how can someone send money and you have the gut to cancel it and now saying that the refund will take 2-10 days but it’s over 3weeks now we still haven’t gotten our refund, I’m going to sue yall for playing with people
1. september 2025
Uopfordret anmeldelse
Besvarelse fra Remitbee
Thank you for your feedback, Mary fowler. We completely understand your frustration and truly appreciate your patience.
After a thorough review, we regret to inform you that, based on our compliance protocols and risk assessment policies, we’re unable to proceed with your initial payment method. This decision is based on our risk assessment criteria, to ensure safe and compliant transactions.
Your refund has been processed, and a confirmation email has been sent.
We truly value your understanding as we continue to prioritize both compliance and the security of all customer transactions.
If you have any questions or need further assistance, please feel free to reach out. We're here to help.
Thanks again for your understanding.
Delayed Transfer, No Refund, Unhelpful and Evasive Support – Very Disappointe
I used Remitbee to send money on [august 1 2025], with the promise of a fast Interac transfer. It’s now been over a week, and the money has not reached the recipient. Despite multiple calls and follow-ups with customer service, I’ve only received evasive responses, shifting excuses, and even rude or dismissive behavior from agents when I ask for a refund or a timeline.
Every time I ask for accountability, they tell me to “wait” with no clear explanation or resolution. I was assured of a 100% Money-Back Guarantee if the transfer failed or was delayed—but they have not honored it. Instead, I feel ignored and left in the dark.
What started as a simple transfer has turned into a stressful situation where my money is being held against my will. Their behavior has caused me to lose trust in the platform completely. I’ve already contacted my bank and local authorities and will escalate this further if it’s not resolved immediately.
If this is how Remitbee treats customers when things go wrong, I cannot recommend this service to anyone. A company that offers financial services should be transparent, professional, and responsive—not evasive and confrontational.
I’m requesting:
• A full refund of my money
• A written apology and explanation
• Immediate closure of this issue
If Remitbee wants to resolve this professionally, I’m still open to communication. But ignoring or avoiding the issue is unacceptable.
1. august 2025
Uopfordret anmeldelse
Besvarelse fra Remitbee
Hello Alejo Rincon,
Thank you for sharing your concerns, and we truly understand your frustration with the delay in your transaction. We want to assure you that we’ve been actively working with our overseas partner to resolve the technical issue that impacted your transfer to Colombia. We regret the delay and understand how this has caused you inconvenience.
A full refund is already in progress. You should receive it by the end of the day.
We sincerely appreciate your patience and understanding as we work to resolve this matter. We are committed to providing you with a seamless experience and hope to regain your trust in our services.
If you have any further concerns, please don’t hesitate to reach out to us. We’re here to help.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.