I never got any replies on my inquiries when my parcel arrives and the delivery has never happened. I did have to go legal steps with my credit card company to get my money back!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
If you’re looking for a rare pair of trainers which are not available in classic retail outlets or they are from a previous collection and the brand itself are no longer stocking them, try Relace. I w... Se mere
Thankyou Mel for the personal and great customer service. After PostNL lost my package, Mel went out of his way to track down another pair of my much wanted sneakers and even arranged to meet personal... Se mere
Virksomheden har svaret
Ik heb onlangs de Nike P-6000 besteld via Relace.be, en ik ben zeer tevreden over de aankoop. Het bestelproces was eenvoudig en snel, en de sneakers werden netjes en op tijd geleverd. Ook de klantens... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Relace, our mission is clear – we make exclusive sneakers, clothing, and bags accessible. With a strong focus on offering a diverse selection of premium products and delivering exceptional customer service, we're dedicated to making your shopping experience effortless and enjoyable. Our team is here to provide personalized advice and answer any questions, ensuring you find your perfect fit.
Kontaktoplysninger
Lutlommel 13, 3920, Lommel, Belgien
- info@relace.be
- relacebe.myshopify.com
3,3
Middel
171 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Goede prijzen en heel aardig ook snel
Goede prijzen en heel aardig ook snel
Geleverd
29. februar 2024
Uopfordret anmeldelse
Besvarelse fra Relace
Thank you for your positive feedback! We're delighted to hear that you found our prices appealing and were pleased with the speed of our service. Ensuring that our customers enjoy a swift and satisfying shopping experience is a top priority for us. Your support means a great deal to us, and we look forward to continuing to offer you great value and speedy service in the future.
Mon colis avait été perdu et Mel a fait…
Mon colis avait été perdu et Mel a fait tout son possible pour que mon colis arrive!
Elle est vraiment très professionelle :-)
20. februar 2024
Uopfordret anmeldelse
Besvarelse fra Relace
Thank you for sharing your experience, and we're so sorry to hear that your package was initially lost. It's wonderful to know that Mel was able to assist you effectively and ensure your package arrived. We take pride in having team members like Mel who go above and beyond to resolve any issues with professionalism. Your feedback is greatly appreciated, and it motivates us to maintain high standards of customer service. We look forward to serving you again in the future and hope your next experience will be smooth and entirely satisfactory.
Good service!!
20. februar 2024
Uopfordret anmeldelse
Besvarelse fra Relace
Thank you for your enthusiastic feedback! We're thrilled to hear you experienced great service with us. Ensuring that you receive top-notch customer support is our priority, and it's always rewarding to know when we've succeeded. We look forward to providing you with the same level of service in the future. Thank you for choosing us!
Goede en snelle service
Goede en snelle service! Ik ga hier vaker bestellen!
10. januar 2024
Uopfordret anmeldelse
Besvarelse fra Relace
We're thrilled to hear about your positive experience with our service! Knowing that you found our service both good and fast is incredibly rewarding for our team. We're looking forward to serving you again and are excited about the opportunity to provide you with the same level of satisfaction in your future orders. Thank you for choosing us, and we can't wait to welcome you back soon!
Ordered Nike air Max 1 sneakers
Ordered Nike air Max 1 sneakers. They had a little bit delay, but the communication with Relace was during the delay really good. I’m happy with my sneakers now they’re delivered.
14. december 2023
Besvarelse fra Relace
Thank you for your feedback and patience regarding the slight delay with your Nike Air Max 1 sneakers. We're glad to hear that the communication from our team met your expectations during the wait. It's our top priority to keep you informed and comfortable throughout the process, even when unexpected delays occur. Hearing that you're happy with your sneakers now that they've been delivered brings us immense joy. We appreciate your understanding and look forward to providing you with great service and products in the future. Enjoy your new sneakers!
Besvarelse fra Relace
Hi Es,
Thank you so much for taking the time to provide feedback.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon.
Ho il codice di tracciamento ma del pacco non si sa nulla
I have had troubles with PostNL because the gave me the track code but in the reality the package didn't seem to exist. I talked to Relace’s assistance and I found very politeness and help. Finally the package has arrived, Mr. Westerlinck of the assistance guided me in every step the package had taken and I’m very satisfied of my pair of adidas shoes. Maybe I suggest Relace to change the transport company because it seems that it’s Relace fault when I think problems come from the delivery agency. Thank you for all,
Beatrice
2. december 2023
The shoes and price were excellent
The shoes and price were excellent. But the delivery took way too long.
But i will be a returning customer
22. november 2023
Besvarelse fra Relace
Hi Bjorn,
Thank you so much for taking the time to provide feedback. Due to external factors delivery times can sometimes be a bit longer than expected. We do everything we can to deliver your sneakers as soon as possible next time.
Regards
Relace
Shoutout to relace!
Shoutout to relace! I got my parcel on time and it was 100% what I expected✅
29. november 2023
Uopfordret anmeldelse
Pas d’accès au droit de rétractation…
Pas d’accès au droit de rétractation de14 jours
13. november 2023
Besvarelse fra Relace
Bonjour,
Nous offrons un droit de retour uniquement après réception.
Super cool shoes at a decent price
Super cool shoes at a decent price. Delivery took almost two weeks which got me worried at first, the owner of the company responded to my emails very friendly and polite. Good company and will use again. Very happy with my sneakers!
4. november 2023
Uopfordret anmeldelse
Na lang zoeken de Jordan 4’s gevonden
Na lang zoeken de Jordan 4’s gevonden. Erg tevreden.
En de volgende keer doenlijk weer zaken met deze sneaker fanaat
6. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Relace
Hi Michael,
Thank you so much for taking the time to provide feedback.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon.
Besvarelse fra Relace
Hi,
Thank you so much for taking the time to provide feedback.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon.
Mica green dunk low
quick delivery and quick reply!! i told them im in a rush and i received the sneaker less than a day 😚👍👍, sneaker quality is good and legit, like the picture posted.
8. september 2023
Uopfordret anmeldelse
Besvarelse fra Relace
Hi,
Thank you so much for taking the time to provide feedback.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon.
AMAZING Customer support
Everything from ordering to getting the order went flawless.
100% Recommend
25. august 2023
Besvarelse fra Relace
Hi,
Thank you so much for taking the time to provide feedback.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon.
THE PLACE TO BE FOR AUTHENTIC AND…
THE PLACE TO BE FOR AUTHENTIC AND EXCLUSIVE 👟👟SNEAKERS. MY NIKE DUNK LOW SB CRENSHAW 👟🔥🔥🔥👟 DELIVERED IN PERFECT SHAPE!!!
⭐️⭐️⭐️⭐️⭐️
25. august 2023
Uopfordret anmeldelse
Besvarelse fra Relace
Hi,
Thank you so much for taking the time to provide feedback.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon.
Snelle service en heel vriendelijk!
14. juni 2023
Uopfordret anmeldelse
Besvarelse fra Relace
Hi Neha,
Thank you so much for taking the time to provide feedback.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon.
Amazing service love their shoes !
12. juli 2023
Uopfordret anmeldelse
Besvarelse fra Relace
Hi Liam,
Thank you so much for taking the time to provide feedback.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon.
Zeer snelle en goede service
Zeer snelle en goede service!
Kan altijd alles krijgen. Top!
14. juli 2023
Uopfordret anmeldelse
Besvarelse fra Relace
Hi Rob,
Thank you so much for taking the time to provide feedback.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon.
10/10
Great website, fast shipping and overall excellent service. Highly recommend!
7. juni 2023
Uopfordret anmeldelse
Besvarelse fra Relace
Hi Timon,
Thank you so much for taking the time to provide feedback.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.