Reject My Car Anmeldelser 

Despite having problems with my initial online enquiry this did not stop Ian helping me with my enquiry.

Buying used cars is a horrible experience given the lack of care from some of the dealers and their tactics to avoid taking responsibility and hope you go away should there be a problem.

Ian's advice is spot on and everybody should be aware of their rights before making a purchase.

I will have to replace the car i have purchased after 3 months of hell trying to pursuade the dealer to just do what the law tells them they should do.

The next time I purhase a vehicle I will be having an active conversation with the seller about the consumer rights act and faults in the first 6 months and how they would behave

I want to say a massive thank you to Ian and the team at Reject My Car for dealing with my car complaint and helping me get my car returned. The car was not fit to be driven on the road, and to be honest, I never thought it would actually go back. I’m absolutely overwhelmed and couldn’t have done it without your help. I highly recommend this company to anyone struggling with a car dispute – they truly fight for what’s right!

Thanks
Liam

contacted Reject my car for some help. Ian kindly got in touch with some superb advice. The advice was succinct and useful. Ill be putting this into action. What a genuine company should look like!

This company is a god send,.
My car had serious engine problems 2 weeks after my warranty ran out, I reported this as I thought the problem I was having was over a long period of time until blue smoke stated to come out of the engine..
The 2nd hand dealership wouldn’t help me at all even though I paid 13k and couldn’t use the car after 10weeks ..
I went to reject my car and although the process was timely through persistence they got the garage to agree to fix my car .. once they had my car and realized it needed a whole new engine they made an offer to buy this back from me .. but at a very reduced rate ..
without reject my car I would have just lost 13k and buy another car.
I will be forever grateful to them for helping me get some money for my car even though not a full refund..

I didn't officially use Reject My Car but Ian, their Director saw my post on LinkedIn and helped to get my problem seen by senior people at the manufacturers and the retailers, which resulted in me going from feeling ignored to being looked after almost overnight. Thank you Ian!

The team worked quickly and efficiently on my case. My case was confusing and I was getting no answers from the dealer or the finance company until I got the team involved. A service I would recommend to anyone that’s unfortunate enough to be in the same situation as me.

Ian is a true gent! He was exceptionally kind and generous on our recent visit to Scotland, and went out of his way to ensure we got to experience some of the beautiful, breathtaking landscapes and famous places close to Edinburgh. His passion for supporting the under dog is extremely apparent, and his general all-round knowledge and expertise make him a top-bloke to trust. Would recommend 1000%.

Ian and his team fought for me all the way to the courtroom to seek resolution for a dodgy - and in my opinion dangerous - MG4 electric car sold by Gillanders Motors.

The battle lasted almost two years, during a very difficult time where I lost people close to me. Without the experience and grit of Ian and the team I would not have been able to persevere.

The Consumer Rights Act 2015 is very clear in setting out the criteria and timeframes in seeking recourse for unsatisfactory goods - but what if a company simply refuse? Pursuing them legally through the courts is the only recourse, which takes time and can be very costly - and these companies know this only too well.

I'm truly grateful and thankful to Ian's team, my Solicitor (Robert), and Advocate (Jonathan) for getting me the result. Thank-you all.

I had the pleasure of dealing with Sally who took my case on and she has been nothing but amazing , the case took longer than I expected but Sally kept her cool and got an amazing result for me and honestly I couldn't be more grateful for her help 11 months of hell and I felt like I was getting nowhere but I couldn't be more pleased for my case to be finally over and im now free from a horrible situation all thanks to Sally

Cannot thank this company enough for all the effort they went through by helping me reject my car.

I bought a car through Peter Vardy and right from the start it did not feel right after being back and forward with Peter Vardy in and out of the garage spending money on repairs and getting no further forward I thought I didn’t have a leg to stand on.

Until I came across Reject My Car, my handler a lovely laddie named Sally was exceptional throughout the process she helped me get back on the road with a car while my case was being handled and made the process a lot less stressful. Sally was absolutely fantastic and I cannot thank her and the team enough!

Would recommend this company to anyone that was going through the same thing they were fantastic!

Cannot recommend reject my car enough they were amazing from start to finish and managed to reject my car after nearly a year of the garage and finance company not being of any help to me! Thanks to Sally and her team for all their help and if you are at a loss like I was then these are the guys for the job! Thank you again

I bought a new car in September from a Volkswagen Garage. It seemed rather clunky to drive but on the first couple of days I thought that was because it was a new car. After a day or so I noticed that the windows were opening of their own volition. The car was behaving very oddly. Sometimes it would respond and could be driven, but sometimes it just didn’t respond at all. After a few days of this bizarre behaviour it stopped on the road, and a number of warning signs came up on the dashboard. My daughter who was with me contacted Volkswagen Assist and they sent out an AA technician. He plugged in his computer and diagnosed 14 faults. He said that the car must be returned to the garage immediately, which it was with AA support. Initially the garage said they could find nothing wrong with the car, but after further examination it appeared that there was an electrical fault which was causing the problems. After a week or so I was informed that the car was repaired and ready for collection, but as there had been so many problems over the six days the car had been in my ownership, I asked the garage to repurchase the vehicle and refund my payment. When the garage initially refused my request and tried to persuade me to keep the car I contacted Ian at Reject My Car, and he agreed to take on my case. Ian, Sally and Rhiannon were wonderful, very efficient and helpful. I had to provide the evidence as requested which I did. With Reject my car on my case the garage agreed to repurchase the car and refunded my payment.
I can’t thank Ian and his team enough. They did an excellent and efficient job for which I am very grateful and I highly recommend them.

Over 3 years after Ian at rejectmycar.com got us a full refund on our unwanted vehicle, his service is still the best we've experienced in any field! He still gives us free expert advice on cars we plan to purchase with quick and informative replies. So glad we found him and his Invaluable service. If you have any concern about your vehcile purchase, contact him now!

Ian helped my mum claim back money from a company that sold her a dodgy car for my disabled sister he was met with nothing but hassle from the company and he stood tall and handled it tremendously one things for sure he doesn’t mix words and when he says he’ll get it done trust me absolutely gentleman

Even though unable to help through no fault of there own they tried there hardest to help me trusting genuine helpful. Highly recommend

Honestly I can’t praise these guys enough they are absolutely brilliant , very proactive and professional . I purchased a 3.0l jag f pace and after 4 months had a complete engine failure , was told it wasn’t covered under warrantee and got quoted with a £25,000 repair bill for a new engine and labour. I contacted reject my car and If it wasn’t for Campbell and the team I’d be bankrupt right now and out on the streets . Not exaggerating they literally saved my life I can’t thank these guys enough I owe them everything

I can't thank Ian enough for the incredible support and assistance he provided in sorting out my issues with both Arnold Clark and Saxton 4x4. From the very beginning, Ian went above and beyond to ensure that I felt heard, supported, and understood throughout the entire process. His professionalism, dedication, and attention to detail are truly exceptional.

Despite the complexity of the situation, Ian remained patient, knowledgeable, and determined to resolve the matter in my favor. He consistently kept me updated and took the stress out of dealing with two major companies. It was clear that Ian genuinely cared about achieving a fair and satisfactory outcome for me, and I am beyond grateful for his hard work.

If you're in need of someone who will go the extra mile, Ian at Reject My Car is the person to trust. He turned what could have been a very stressful experience into one that was handled with expertise and care. Highly recommended!

The team at Reject My Car are incredible, most notably Ian. We had trouble with rejecting our car and reached out for a bit of help. The process was seamless, the team are unbelievably knowledgable which gave us great confidence our case would be dealt with correctly. Cannot recommend Ian and the rest of the team enough if you are ever having bother with rejecting a vehicle!!

Well where do I start
I bought a van from Peter Vardy ( carz )
In March 2023 the turbo failed in June 2023 Peter Vardy said they’ll replace the turbo which I was happy with, I was due to pick the van up about 6 weeks later but the full engine failed when they tested it on the day I was due to pick it up . Once I heard of this I wanted the van rejected but Peter Vardy said it’s classed as one fault and they have an opportunity to fix the problem 8 months past still no van and 100s of calls and emails later I had enough of the non responses from Peter Vardy I contacted REJECT MY CAR and I wish I done it months ago .
Sally & Margo my case handlers were absolutely amazing .
I will definitely be using reject my car in the future and will never use Peter Vardy (carz) ever again the aftercare I received was shocking .

Bought the van March 2023
Broke down June 2023
Contacted reject my car March 2024
Got the majority of my money back from Peter vardy and the finance company
September 2024,

I really can’t fault the service I received from reject my car they took a massive weight of my shoulders.

Thanks very much for your help
Sally and Margo

I contacted Reject my car after a friend recommended the company. They helped me get out of my PCP agreement with ease and finally allowed us to move on from the car and the dealership. This didn’t affect my credit rating.
Following my purchasing of a brand new car in October 2023 with a PCP agreement I had nothing but bother within the first month with Engine Warning lights displaying and the car breaking down. The dealership had 3x opportunities with my car to fix it but the problem would reoccur and I lost faith in the car. I contacted Reject my car in March 2024 (6 months after purchasing the car - 6 months of hell and trying to fight with the dealership and finance company to have my car handed back).
Following an initial telephone conversation with Reject my Car we followed up with various emails to gather the most information we could to proceed but once I signed up to have them advocate for me I had absolutely zero hassle. Up until I contacted Reject my car I had exhausted my ability to fight with the dealership and finance company - my own first appeal to the finance company to have them take back the car was not upheld and I was told there was no more they could do. The car dealership were very unhelpful and I had many stressful, tearful moments over the first 5 months of owning this new car.
Reject my car were able to take over all the communications with the finance company and on my behalf they won my case to Reject the car!
I gave them at Authority to Act in March and by July 2024 the car was returned to the finance company and we got our deposit back including payments we had been making on the new car, a roaring success!
For all there were times I didn’t hear from Reject my car they would reply promptly to my emails when I was looking for updates and reassured me that there was always ongoing work behind the scenes from them on my behalf. They also gave me a courtesy car which was a lifesaver.
I am so grateful to Ian, Sally, Margo, Craig and all the team for their help. Their professionalism and dedication was outstanding. I visited their office also twice and they were all so lovely. What a great job they are all doing.
It is definitely worth contacting them to see if you have a case worth fighting for and to discuss all the financial outlays to see if financially it is affordable for you, but for us, we thought it was worth it as our main goal was to be released from the PCP agreement.
Thank you Reject my Car.